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ServiceNow CIS-EM Certified Implementation Specialist-Event Management Exam Exam Practice Test

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Total 92 questions
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Certified Implementation Specialist-Event Management Exam Questions and Answers

Question 1

The MID Server requires an outbound connection on which port?

Options:

A.

445

B.

161

C.

443

D.

143

Question 2

What does Operational Intelligence proactively identify before they cause service outages?

Options:

A.

Missing CMDB data

B.

Defects

C.

Alert correlations

D.

Orphaned CIs

E.

Anomalies

Question 3

Which attribute within an event needs to be exactly the same to allow for deduplication?

Options:

A.

Metric Name

B.

Message Key

C.

Type & Node

D.

Description

E.

Correlation ID

Question 4

The additional information field is a JSON string that gives more information about an event. An example of a supported JSON string is:

Options:

A.

{"CPU":100}

B.

{"CPU":100,’Status":3}

C.

{"CPU":"100","Status":3}

D.

{"CPU":"100"}

Question 5

In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

Options:

A.

No correlation rules have been defined

B.

No event management rules have been defined

C.

Application services are not operational

D.

No CMDB is configured

E.

The alert correlation property that enables grouping is set to false

Question 6

If the Message Key is not populated, the default value is created from which fields?

Options:

A.

Source, type. node, resource, and metric name

B.

Source, source instance, node, and resource

C.

Source, type. node, and metric name

D.

Source, source instance, node, and type

E.

Source, type. node, resource, and time of event

Question 7

If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

Options:

A.

Only the event rule with the highest Order of execution number will run.

B.

Only the event rule with the lowest Order of execution number will run.

C.

All event rules will run, from the lowest to the highest Order of execution numbers.

D.

All event rules will run, from the highest to the lowest Order of execution numbers.

Question 8

When creating event rules, is it best practice to create:

Options:

A.

Two rules for every event

B.

As many rules as possible

C.

As few rules as possible

D.

One rule for every event

Question 9

Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?

Options:

A.

Every event should generate an alert so you have the opportunity to resolve them all.

B.

Only events that necessitate action should generate an alert.

C.

Only the most critical events on every CI in the CMDB should generate an alert.

D.

Every event on every critical CI in the CMDB should generate an alert.

Question 10

The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?

Options:

A.

Service level data model

B.

Business service data model

C.

Application service data model

D.

Common service data model

Question 11

What is one of the main benefits of using Event Management and Operational Intelligence?

Options:

A.

To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.

B.

To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.

C.

To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.

D.

To proactively warn against possible service outages using a range of advanced predictive machine learning methods.

Question 12

The default polling time to collect events from an event source is:

Options:

A.

5 seconds

B.

30 seconds

C.

60 seconds

D.

120 seconds

Question 13

What is the recommended approach to normalizing data from a source system to the default values in Event Management?

Options:

A.

Event field mapping

B.

Transform maps

C.

Alert management rules

D.

Business rules

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Total 92 questions
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