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ServiceNow CIS-APM Certified Implementation Specialist - Application Portfolio Management (APM) Exam Practice Test

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Total 30 questions

Certified Implementation Specialist - Application Portfolio Management (APM) Questions and Answers

Question 1

When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?

Options:

A.

sn_apm.retireBusinessApplication

B.

sn_apm.retireBusinessApplicationTaskType

C.

sn_apm.businessApplication

D.

sn_apm.retire

Question 2

What relationship type is used to describe a relationship between a business capability and a business application?

Options:

A.

Used: Used by

B.

Depends on: Used by

C.

Provides: Provided by

D.

Runs on: Runs

Question 3

Which attributes can be used to categorize business applications? (Choose four.)

Options:

A.

Application Score

B.

Application Name

C.

Application Family

D.

Portfolio

E.

Category

F.

Business Unit

Question 4

If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?

Options:

A.

Identifies all hardware and software CI’s and other dependencies that support that service.

B.

Drills down to provide application services, vulnerabilities and risks.

C.

Creates an API to manage seamless application services.

D.

Provides software entitlements through a top-down approach.

Question 5

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

Options:

A.

Identify your customer’s applications’ underlying technologies.

B.

Identify your customer’s application services.

C.

Produce a horizontal picture of a customer’s business applications.

D.

Create an application inventory.

Question 6

What information does Hardware Asset Management provide to support decisions about business applications and application services?

Options:

A.

Software Lifecycle

B.

Business Capability

C.

Application Capability

D.

Hardware Lifecycle

Question 7

Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring. What APM maturity level does this align to?

Options:

A.

Level 2

B.

Level 1

C.

Level 3

D.

Level 4

Question 8

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

Options:

A.

Gain a comprehensive understanding of business applications in the organization

B.

Reduce the number of governance controls

C.

Identify redundancies and decrease budgetary costs

D.

Maintain relationships with Product Vendors

Question 9

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

Options:

A.

Information Portfolio

B.

Service Portfolio

C.

Catalog Portfolio

D.

Application Portfolio

E.

Business Portfolio

F.

Technology Portfolio

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Total 30 questions