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BICSI RCDDv14 BICSI Registered Communications Distribution Designer (RCDD) Exam Practice Test

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Total 288 questions

BICSI Registered Communications Distribution Designer (RCDD) Questions and Answers

Question 1

The project manager of project A develops a communications management plan. The project manager of project B is new and is uncertain how to develop appropriate communications for the company's staff

What should the program manager do to ensure communications on the component projects are consistent?

Options:

A.

Request a more experienced project manager to work on project 6

B.

Create a program communications management plan across all component projects

C.

Direct all projects to use project A's communications management plan as a template

D.

Rework the communications management plans for all projects to be consistent

Question 2

A software development program will launch iterative versions of new software called Alpha over two years Following that, a program will be released to the program team and developers to create new software called Beta While the program manager prepares the program closure plan tor Alpha, the program sponsor expresses concern about its support after program closure.

What should the program manager do as part of Alpha's program closure plan?

Options:

A.

Execute the transition plan and Include Knowledge transfer to transition Alpha support to operations

B.

Keep the Alpha program open until support is no longer required, then execute program closure

C.

Adjust Alpha's exit criteria to ensure its support is included in the Beta program

D.

Document the program closure procedure to ensure that resources are released from Alpha to develop Beta

Question 3

When designing an underground conduit system, a single bend should be NO MORE THAN ________ degrees.

Options:

A.

45

B.

75

C.

90

D.

120

Question 4

Question # 4

The above performance report shows the earned value (EV) analysis for a program The program director performs a high-level analysis and must present a summary narrative to the steering committee

What do the current findings show?

Options:

A.

Project C is running behind schedule and is over budget, projects A, B and D are on schedule

B.

Project A is running ahead of schedule and is under budget projects B, C and D are behind schedule

C.

The overall program is performing within an acceptable level of variance

D.

Project A is running behind schedule and is over budget projects B, C. and D are on schedule

Question 5

An organization initiates an innovation program to deliver exceptional performance and benefits. After the program transition plan is in place and the implementation of a benefits sustainment plan starts the program manager discovers the program may be shut down due to lack of funding.

To ensure continued funding for the program, what should the program manager do next?

Options:

A.

Complete the benefits sustainment plan and update the benefits register

B.

Present a revised ROl to the program sponsors based on the remaining investment.

C.

Conduct a cost-benefit analysis to ensure the program sponsors understand the program's long-term benefits

D.

Review the program business case and the program's strategic alignment and long-term benefits with the program governance board.

Question 6

A program was kicked off, but one of the key stakeholders was not present at the kick-off meeting. What should the program manager do to ensure that the key stakeholder is familiar with the program's benefits and supports the program'?

Options:

A.

Note stakeholder communication needs in the program charter and document their expectations in the benefits sustainment plan

B.

Note stakeholder communication needs in the communications management plan and document their expectations in the benefits management plan

C.

Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits management plan

D.

Meet with the stakeholder to ensure stakeholder communication needs are documented in the communications management plan and that their expectations of benefits are documented in the benefits sustainment plan

Question 7

A new program is comprised of four component projects. The program manager must assign project managers to each of the tour projects. There are eight potential project managers to consider. What should the program manager do before assigning the project managers?

Options:

A.

Determine budgetary constraints related to the project managers' salaries

B.

Request performance feedback from the project managers' line managers

C.

Evaluate the project managers' skills and match them to the needs of the projects

D.

Interview each project manager to determine their career aspirations

Question 8

In a PTP network using optical fiber, the ________ is responsible for media conversions from the optical fiber to the balanced twisted pair network within the residence.

Options:

A.

ONU

B.

OS

C.

ONT

D.

OLT

E.

OLTS

Question 9

What category/class of cabling does BICSI recommend for the MINIMUM performance level of horizontal balanced twisted-pair cabling?

Options:

A.

Category 5e/class D

B.

Category 6/class E

C.

Category SA/class EA

D.

Category 7/class F

Question 10

A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared. During stakeholder engagement planning the program manager should consider which of the following stakeholder aspects?

Options:

A.

Attitude about the program external political position and technical expertise

B.

Level of influence and participation and attitude about the program

C.

Expectation of program benefits, level of influence, and organizational culture

D.

Level of support/opposition technical expertise, and organizational culture

Question 11

A company is building a global monitoring network in 40 countries. The program completes the planning phase and a review is conducted of the program components' strategic alignment with the intended program and company goals. The review identifies issues that should be resolved to improve program progress. One of the issues identified is the lack of incorporation of both software and configuration management tools

Which of the following must be addressed?

Options:

A.

Program performance monitoring and controlling

B.

Program management information system (PMIS)

C.

Program delivery management

D.

Program roadmap

Question 12

The marketing department of a firm has tasked the organization to design a structured cabling system allowing them to support either 10G6aseT or HDBASE-T. The budget requires that only one cable type be installed and that it be MINIMUM compliant. Of the following choices, what is the choice with the MINIMUM solution/solutions for the client?

Options:

A.

Category 5e

B.

Category 6

C.

Category 6A

D.

Category 7

Question 13

When sizing an underground entrance facility, what is the MINIMUM amount of 103 metric designator conduits (4 trade size) that should be specified by the ICT distribution design?

Options:

A.

2 Conduits

B.

3 Conduits

C.

4 Conduits

D.

6 Conduits

Question 14

In specifying labels and pruned tags that meet Underwriters Laboratories (UL) 969 Standard, marking and labeling systems are provided following the listed metrics. Which two of the following are REQUIRED for the UL standard? (Select two options.)

Options:

A.

Adhesion test

B.

Thickness test

C.

Texture test

D.

Durability test

E.

Visual inspection

Question 15

A program governance board mandates that phase gate reviews must be held so each component project can be reviewed and individually authorized to proceed to the next phase Tracking and reporting of actual benefits realized is one part of the review

What is the other part of the review"?

Options:

A.

Tracking and reporting on benefits management plan

B.

Identifying factors Influencing delivery of benefits

C.

Demonstrating that other stage gate requirements have been met

D.

Gathering additional stakeholders' requirements

Question 16

An organization is embarking on a new program aligned with its strategic objectives The new program has a High level of risk due to the rapidly changing technical landscape in which the organization operates The organization has mature program management capabilities, as measured by its resources, intellectual assets, and management processes.

Given the organization's history of delivering successful programs, what should the program manager do as part of the planning process?

Options:

A.

Interview the program managers and stakeholders of previous programs to learn from their experiences.

B.

Review the organization's strategic objectives risk tolerance and compliance processes, which may provide knowledge about past programs

C.

Consult the repository developed as part of the organization's knowledge management initiative to capture best practices and lessons learned

D.

Hire independent industry specialists and subject matter experts (SMEs) to provide additional information about market trends and uncertainties m the external environment

Question 17

Close out documentation is initially discussed in which of the following meetings?

Options:

A.

Prime Contractor and Subcontractor Meetings

B.

Kickoff Meeting

C.

Weekly Progress Meetings

D.

Vendor Meeting

Question 18

In a design type Scope of Work (SoW) the ICT distribution designer is responsible for providing

Options:

A.

stakeholder requirements

B.

a safety plan

C.

a user needs analysis

D.

specific products and materials

Question 19

Conducted coupling may affect electronic devices primarily through which two of the following means'? (Select two options.)

Options:

A.

inductive coupling (by magnetic fields)

B.

Input signal lines

C.

Output signal lines

D.

Optical signal lines

E.

Capacitive coupling (by electric fields)

Question 20

Alter a company's senior executive management meeting the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current manual paper-based process. The assigned program sponsor selects a program manager

Both the program sponsor and the program manager must ensure that the program charier contains which of the following?

Options:

A.

Justification, benefits management plan, scope, and resources needed

B.

Justification, benefits strategy scope and resource management plan

C.

Justification, outcomes, scope, and stakeholder considerations

D.

Justification, benefits management plan, program business case and stakeholder considerations

Question 21

Which of the following serves as a guiding principle for a program manager when preparing a program work breakdown structure?

Options:

A.

Decompose the program work based upon available resources

B.

Decompose the program to the work package level

C.

Decompose the program lo the architecture baseline level

D.

Decompose the program at a level sufficient to achieve control

Question 22

What actions are taken in the process of developing and maintaining a program risk register?

Options:

A.

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies and provide the foundation for the risk management plan

B.

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies and identify the root cause of potential risks

C.

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies, and proactively manage program issues

D.

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies, and identify residual risks.

Question 23

A program manager for an electronic gaming manufacturer is managing a new virtual reality program. An international trade agreement in the final stages of renegotiation will reduce supply-chain costs and delivery intervals A materials supplier informs the program manager that when this agreement is finalized, it will shorten the products delivery time.

What should the program manager update first?

Options:

A.

Procurement management plan

B.

Benefits register

C.

Risk register

D.

Benefits management plan

Question 24

XYZ Company hires you to make its transitioning procedure more effective in meeting close-out requirements. You review XYZ's transitioning procedures to eliminate any that do not belong in the close-out phase.

Which of the following procedures should you removed?

Options:

A.

Managing the transition from the "As-ls" state to the "To-Be" or Target Stale

B.

Reviewing the status of benefits with the stakeholders and program sponsor

C.

Managing any required transition to operations

D.

Documenting lessons learned in the organizational database

Question 25

A large automaker begins a program to create the next-generation car. As the program team is composed, key stakeholders are identified

Key stakeholders for the program should include which of the following?

Options:

A.

Potential customers, government regulatory agencies, and competitors

B.

Project management office (PMO), third-party contractors, and agents

C.

Local car dealers, factory workers, and corporate officers

D.

Vice president of logistics, potential customers, and corporate executives

Question 26

A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.

What should the program manager do next?

Options:

A.

Escalate the issue to the stakeholder's supervisor.

B.

Escalate the issue to the program governance board as delays will impact the program

C.

Update the program risk register to reflect a realized risk and execute the documented risk response

D.

Attempt to call the key stakeholder, if unsuccessful, visit their office to identify potential risks

Question 27

A program manager recognizes that a successful resource being used in project A could also be used in project B. What should the program manager do first to leverage the utilization of this resource?

Options:

A.

Assign project A's resource to project B

B.

Reassign the resource to project B after protect A ends

C.

Prioritize the resource to optimize their use across both projects A and B

D.

Mitigate risk by leveraging other resources in project A

Question 28

A program manager is developing a program management plan by integrating the plans of constituent projects. During this effort, the program manager learns that a resource is critical to more than one component and there is a time overlap for their availability

When creating the program resource management plan, what should the program manager do first?

Options:

A.

Ask the human resource manager to hire an additional resource

B.

Revise the plan to ensure the allocation of all needed resources

C.

Analyze resource capacity and capability with component protect managers

D.

Develop the program schedule in accordance with resource availability

Question 29

A company's marketing department Tails an internal compliance audit To comply with the auditor's remediation plan the legal department mandates that a content management system (CMS) be implemented After initiating the program for CMS implementation the program manager discovers that the marketing department has already preselected which CMS technology will be implemented.

What should the program manager do to ensure the success of the program?

Options:

A.

Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered

B.

Host a kick-off meeting, request preliminary requirements from the marketing department, conduct a design session present the steering committee with a solution that meets the requirements: and meet with interested vendors

C.

Ask a senior marketing executive to act as the program sponsor and participate on the steering committee: require steering committee representation from the IT legal, and other key departments, validate that the chosen solution meets the requirements

D.

Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gam the confidence of the legal department

Question 30

Which of the following is a consideration for lighting telecommunication spaces?

Options:

A.

To ensure worker safety within TEs. Light level requirements are higher tor these than other spaces

B.

The light fixtures within telecommunications spaces shall be fluorescent type fixtures.

C.

The electrical power for lighting shall be connected to the same electrical panel as the telecommunications equipment.

D.

The lighting layout shall be coordinated with the equipment and pathway locations

Question 31

Which two of the following items MUST be included in a detailed SoW? (Select two options.)

Options:

A.

What type of work needs to be performed

B.

A general description of work to be performed

C.

Who must approve the Scope of work

D.

How the contract performance will be evaluated/judged

E.

When the work will start

Question 32

A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity

What should the program manager do with the knowledge gained from this activity?

Options:

A.

Include the lessons learned in the weekly program report

B.

Update the communications management plan

C.

Update the lessons learned database

D.

Communicate the corrective action to the program sponsor

Question 33

The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?

Options:

A.

Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance

B.

Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction

C.

Work with program sponsor to compile impact analysis data to obtain additional funding for the program

D.

Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction

Question 34

A program stakeholder is concerned about information they receive about a project. Who is responsible for reviewing the communications management plan to assure adequate information is provided to the stakeholder'?

Options:

A.

Program sponsor

B.

Communications manager

C.

Project manager

D.

Program manager

Question 35

An R&D group director approves a major program's charter although the director has a high level of understanding of the program's scope (hoy are unsure of how the program manager can be successful in delivering the program's commitments

What should the program manager do to align stakeholders with planning and monitoring the program's progress?

Options:

A.

Establish high-level program milestones

B.

Develop an accountability matrix, and assign program roles and responsibilities

C.

Generate a supplier management plan to identify external stakeholders

D.

Create a communications management plan, and establish reporting formats

Question 36

A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits (hat the program should deliver and has requested that the program manager determine when incremental benefits can be realized.

What should the program manager do first?

Options:

A.

Develop the benefits sustainment plan

B.

Develop the program management plan

C.

Develop the program roadmap

D.

Develop the component project schedules

Question 37

A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives.

How should the program manager demonstrate the program's progress"?

Options:

A.

Define the key performance indicators (KPIs) for the program's outcome

B.

Invite the key stakeholder to review the program charter and the program objectives

C.

Provide additional program performance reports to the key stakeholder

D.

Maintain the benefits register and provide it to the key stakeholder

Question 38

After new private equity owners acquire an enterprise, they want to improve its value by reducing costs A new program will restructure the enterprise, including an aging headquarters campus where the main data center is housed A strategic component project presents significant risk to organizational objectives due to Its complexity and dependencies on external parties. After a series of board meetings, the enterprise's investment committee approves a budget to Implement this component project, which will move the old data center from the aging headquarters campus into a new colocation facility Implementation of this component project may now begin, but is already one month behind schedule The program manager now perceives significantly more risk to the larger program due to this delay.

What should the program manager do to address this risk with the program sponsor and governance board?

Options:

A.

Share the concerns with the program sponsor to confirm understanding of the new development Next, update the program budget, implementation plan, and risk management plan for governance board approval

B.

Update the component project's risk register, issue log, implementation plan, and risk management plan next, meet with the program sponsor to revise the program budget. Implementation plan, and risk management plan for governance board approval

C.

Revise the program budget and Implement the component project by managing It closely to recover the month-long delay Next, update the component's project and risk management plans for governance board approval

D.

Update the program budget, and task the component project manager with implementing the plan next, submit a change order for approval to apply more resources to reduce the larger program's risk profile

Question 39

The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation

Which of the following metrics should the PMO capture on a monthly basis?

Options:

A.

Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)

B.

Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs

C.

Amount of hours spent on rework of software coding retesting, and on non-rework activities

D.

Absenteeism rate staff turnover and leave liability

Question 40

A program receives initial approval from the selection committee to proceed with the program development. What should the program manager do next"?

Options:

A.

Define the program architecture and assign the benefits realization to the component projects.

B.

Complete the program setup to establish a firm foundation of support and approval for the program

C.

Analyze lessons learned and historical information to validate the programs expected outcomes

D.

Continue to develop the high-level program road map

Question 41

A program is completed and the expected benefits are realized Before executing the transition and closing of the program, what should the program manager do?

Options:

A.

Create a final program report.

B.

Archive documents and lessons learned

C.

Obtain approval from the program governance board to initiate program closure activities

D.

Perform administrative and program management information system (PMIS) closure activities.

Question 42

A program to implement a company's new system is nearing completion and the program manager attempts to close the program However, despite training provided to the operational staff on the new system, there is concern that the defined expected benefits will not be fully realized.

To prevent this concern in the future, which of the following should occur?

Options:

A.

Collaboration with the operational staff to develop the benefits sustainment plan

B.

Communication of the new capabilities" benefits to the operational staff

C.

Development and execution of a benefits transition plan to prepare the operational areas

D.

Identification of the risk in the program risk register and development of a plan to address the risk

Question 43

A component protect of a multiyear program delivers all expected products and services as anticipated. The component project manager obtains approvals from the stakeholders and transitions the benefits to operations

What should the program manager do next?

Options:

A.

Reassign the component project manager to another component project or activity

B.

Verify that the benefits were delivered and authorize component project closure

C.

Conduct a program audit to confirm that the component protect is complete

D.

Keep the component project open until the program benefits are realized

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Total 288 questions