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Avaya 37820X Avaya Midsize Solution Design Exam Exam Practice Test

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Total 65 questions

Avaya Midsize Solution Design Exam Questions and Answers

Question 1

You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.

Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

Options:

A.

If the ACCS is using a hardware appliance the IP Office can be virtualized.

B.

IP Office and ACCS can be virtualized only using the same VMware host server.

C.

If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.

D.

IP Office and ACCS can be virtualized only using separate VMware host servers.

Question 2

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

Options:

A.

The Contact Center Manager Server database

B.

The Contact Center Manager Administration database

C.

The Communication Control Toolkit database

D.

The Contact Center Multimedia database

Question 3

One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to

In addition to Name, Full Name, and extension, what other field can be synchronized?

Options:

A.

Email address

B.

Address

C.

Job function

D.

Organization or group

Question 4

Refer to the Scenario: H&H Ticket.

Question # 4

You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.

Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)

Options:

A.

No additional Information Is needed

B.

The number of conferences per month

C.

Whether they need web collaboration

D.

Whether they will need recording

E.

The number of participant-.

Question 5

Refer to the Scenario: H&H Tick.

Question # 5

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

Options:

A.

A high availability deployment on three Dell servers

B.

A high availability deployment on two Dell servers

C.

A high availability deployment on two Portwell Cad servers

D.

A virtualized high availability Hyper-V deployment

Question 6

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

Options:

A.

J179

B.

J169

C.

J139

D.

J129

Question 7

Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.

What would be the least costly solution that will meet their requirements?

Options:

A.

A Video Collaboration Solution for IP Office XT endpoint with embedded server

B.

A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

C.

One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

D.

One MCU9 License for each board room and one XT5000 endpoint In each board room

Question 8

A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.

Which statement about reusing existing sets from a BCM on an IP Office™ is true?

Options:

A.

The features supported on BCM are the same as the IP Office.

B.

The existing sets will operate the same on the IP Office.

C.

IP Office supports ail BCM sets.

D.

There will be some operational or feature differences.

Question 9

With the Avaya IX™ Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

Options:

A.

Basic

B.

Plus

C.

Business

D.

Platinum

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Total 65 questions