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Microsoft Dynamics 365 Customer Experience Analyst Exam Dumps

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  • Questions: 134 questions With Detailed Explanation
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Microsoft MB-280 Exam Dumps FAQs

The Microsoft MB-280 exam, officially titled Microsoft Dynamics 365 Customer Experience Analyst, is a certification test for professionals who configure and implement Dynamics 365 Sales, Customer Insights, and related Power Platform solutions.

The MB-280 exam focuses on the role of a Microsoft Dynamics 365 Customer Experience Analyst, assessing skills in analyzing customer engagement data, improving processes, and providing actionable insights using Dynamics 365 Customer Service.

According to Microsoft Learn, the MB-280 exam measures skills in:

  • Customer engagement analysis

  • Improving customer service processes

  • Configuring and managing Dynamics 365 Customer Service

  • Data visualization and reporting

  • Collaboration and communication across teams

Candidates should have a basic understanding of Dynamics 365 Customer Service, data analysis concepts, and business process improvement. Familiarity with Microsoft Power Platform and customer engagement strategies is recommended.

The MB-280 exam is designed for intermediate-level professionals with experience in customer service operations and Dynamics 365.

The MB-280 exam duration is 120 minutes.

The MB-280 exam costs $165 USD in the United States.

You can find MB-280 practice questions and practice tests on platforms like Microsoft Learn (free practice assessments), Activedumpsnet that provide Microsoft practice questions, and exam simulators that mimic the testing environment.

Students often perceive providers like Activedumpsnet as leading because we offer updated MB-280 question banks, detailed explanations, simulated practice environments, and premium support features — which can help strengthen confidence and familiarity with exam formats.