What capabilities within Zscaler External Attack Surface Management (EASM) are specifically designed to uncover and assess domains that are intentionally created to resemble your legitimate brand or websites?
Fake Domains
Mimic Domains
Spoofing Domains
Lookalike Domains
Zscaler External Attack Surface Management (EASM) includes a dedicated capability called Lookalike Domains. Zscaler defines lookalike domains as fraudulent or fake domains intentionally created by threat actors to mimic your legitimate domains and brand presence, often for phishing, credential theft, or brand abuse.
Within the EASM portal, the Lookalike Domains pages and widgets present a curated list of suspicious domains that closely resemble your seed or official domains. Analysts can review exposure scores, registrar details, hosting information, and other attributes to determine which of these domains pose the highest risk and warrant takedown or additional monitoring.
This feature is specifically designed for external risk and brand-protection use cases: it highlights where attackers are impersonating your organization on the public internet, which is a core component of digital-risk and external-attack-surface management. While words such as “fake,” “mimic,” or “spoofing” may be used generically in security discussions, “Lookalike Domains” is the exact term and feature name Zscaler uses in the EASM product and documentation. Options A, B, and C do not correspond to a named EASM capability and therefore are not correct in the ZDTE context.
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When using a Domain Joined posture element to allow access in a ZPA Access Policy, which statement is true?
Only some Linux operating systems have Domain Joined posture profile support in Zscaler.
When a ZPA Browser Access client attempts to access an application, Zscaler can determine if that device is joined to a particular domain.
If a 2nd domain and a sub-domain are needed in the Access Policy rule you must create a 2nd posture profile with the other domain and add it to the Access Policy.
Zscaler ZPA can contact the IDP such as Azure AD out-of-band to verify if a device is joined to a particular domain.
The Domain Joined posture element in ZPA evaluates whether a device belongs to a specific Active Directory domain. ZPA performs this evaluation using the device’s local posture signals, either through the Zscaler Client Connector posture engine or through the browser-based posture evaluation framework used in ZPA Browser Access. When a user connects via Browser Access, ZPA can still determine domain membership by inspecting the allowed browser posture attributes provided by the endpoint, enabling device-based Zero Trust controls without requiring a full Client Connector installation.
Linux endpoints do not support domain-joined posture verification, making option A incorrect. Domain join validation is performed at the device level, not through the Identity Provider, because IdPs validate users, not device domain status, eliminating option D. ZPA’s posture configuration allows you to define multiple domains within a single posture profile, so creating a second posture profile is unnecessary, making option C incorrect.
Therefore, the correct statement is that ZPA Browser Access can determine whether the device is joined to the specified domain, which aligns with the expected behavior of the domain-joined posture element.
What is Zscaler's peering policy?
Zscaler refuses new peering requests and is happy with the current connectivity.
Zscaler has a restricted peering policy (Zscaler will peer with a limited list of providers).
Zscaler has an open peering policy (Zscaler will peer with any content or service provider).
Zscaler has no defined policy and will evaluate requests individually.
Zscaler positions global peering as a core part of delivering low-latency, high-performance access to SaaS and internet destinations. In Zscaler architecture and Microsoft 365 best-practices material, Zscaler explicitly states that it operates an open peering policy, meaning it is willing to peer with any content or service provider that meets standard technical requirements.
Training content used for ZDTE further emphasizes that Zscaler peers broadly with major ISPs, cloud providers, and internet exchanges to minimize hops and improve user experience. Flashcard material summarizing the architecture notes directly that Zscaler’s peering stance is an “open peering policy,” allowing anyone to request connectivity into the Zero Trust Exchange.
Options suggesting Zscaler refuses new peers, restricts to a small list, or has no defined policy contradict this documented approach and would undermine its ability to optimize traffic paths globally. Because the official guidance clearly describes peering as open and inclusive of any qualified provider, the correct choice is that Zscaler has an open peering policy and will peer with any content or service provider.
An organization wants to upload internal PII (personally identifiable information) into the Zscaler cloud for blocking without fear of compromise. Which of the following technologies can be used to help with this?
Dictionaries
Engines
IDM
EDM
Zscaler’s advanced data protection stack includes Exact Data Match (EDM), Indexed Document Match (IDM), dictionaries, and predefined DLP engines. Zscaler describes EDM as a technique that “fingerprints” sensitive values—such as PII from structured data sources (databases or spreadsheets)—so the platform can detect and block exact matches to those values while greatly reducing false positives.
With EDM, an on-premises index tool hashes the sensitive fields (for example, names, IDs, or other PII) and then uploads only these hashes—not the readable PII itself—into the Zscaler cloud. Zscaler documentation emphasizes that only hashed fingerprints are sent, allowing organizations to protect internal data “without having to transfer that data to the cloud” in plain form. This directly addresses the requirement to block exfiltration of internal PII without fear of compromise.
Dictionaries and core DLP engines focus on pattern- or keyword-based detection (such as generic PII patterns) rather than matching exact records from an internal dataset. IDM, on the other hand, fingerprints whole documents or forms (for example, templates or high-value documents) rather than row-level PII records. Therefore, for uploading organization-specific PII in a privacy-preserving, hashed form to enable precise blocking, EDM is the correct technology.
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Top of Form
Bottom of Form
Which user interface aims to simplify Zero Trust adoption and operations by providing an intuitive interface for all administrative users?
OneAPI
Zscaler Experience Center
ZIA
ZIdentity
Zscaler Experience Center is the unified, next-generation administration console designed to simplify Zero Trust adoption across the entire Zscaler platform. Zscaler describes Experience Center as a single, centralized command console that brings together management for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), Risk360, and other services in one place.
The official guidance states that Experience Center “aims to simplify Zero Trust adoption and operations by providing an intuitive interface for all administrative users.” It introduces persona-driven workflows, consistent navigation, and a common policy framework across internet, SaaS, and private applications. This allows security, networking, and operations teams to configure access control, threat protection, data protection, and digital experience policies through a single, coherent UI instead of juggling separate consoles.
By contrast, OneAPI is a programmatic automation interface, not a graphical admin UI. ZIA is a core product whose original admin portal handles secure internet and SaaS access, but it is just one component of the broader platform. ZIdentity provides centralized identity and admin-role management, not the full Zero Trust operations UI across all services. Therefore, the correct answer that matches the stated goal and wording is Zscaler Experience Center.
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Logging services exist in which part of the Zscaler architecture?
Engines
OneAPI
Memory
Brains
The Zscaler Digital Transformation study guides describe the Zero Trust Exchange using the conceptual model of “Brains and Engines.” Engines are the inline enforcement components—ZIA Public Service Edges, ZPA Service Edges, App Connectors, etc.—that sit in the data path to forward traffic, apply policy, and perform inspection.
The “Brains” side, however, represents the cloud control and intelligence plane. Here Zscaler hosts components such as Central Authority, policy and configuration stores, analytics engines, and, critically, the Logging and Reporting infrastructure (Nanolog clusters, Log Streaming Service, and analytics dashboards). The documentation explicitly associates log collection, compression, forwarding to SIEM/SOAR platforms, and long-term analytics with this centralized cloud layer rather than the enforcement engines themselves.
Engines generate rich telemetry, but they stream it back to the brains layer, where it is normalized, indexed, retained, and made searchable for investigations, compliance, and performance analysis. OneAPI is an access interface, not the location of the logging services, and “Memory” is not a formal architectural construct in the Zscaler model. Therefore, in the official architecture view taught for the exam, logging services clearly reside in the Brains component of the platform.
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For App Connectors, why shouldn't the customer pre-configure memory and CPU resources to accommodate a higher bandwidth capacity, like 1 Gbps or more?
Cloud resources are expensive. Don’t advise the customer to waste money.
Storage will be the primary bottleneck, so adding more RAM or CPU cycles won’t improve performance anyway.
They can and should, without concern. More resources are better.
Port exhaustion and file descriptors will often be the limiting factor, not memory or CPU.
In ZPA, App Connectors are designed to be lightweight, horizontally scalable components. Their effective throughput and concurrent-connection capacity are often constrained more by network stack limitations (such as ephemeral port exhaustion and per-process file descriptor limits) than by raw CPU or memory. As a result, simply over-provisioning vCPUs and RAM to “hit” a target like 1 Gbps on a single connector usually does not provide linear performance gains.
Zscaler design guidance emphasizes deploying multiple App Connectors and allowing ZPA to intelligently load-balance traffic across them. This delivers resiliency and scales capacity while staying within realistic limits of TCP/UDP ports and OS-level descriptors. Over-scaling a single connector can lead to diminishing returns and may even create harder-to-diagnose issues when port ranges or file descriptors are saturated.
Storage is not the main factor in App Connector performance, and the platform does not recommend a “just throw more resources at it” approach. For these reasons, the correct answer is that port exhaustion and file descriptors, rather than memory or CPU, are typically the true limiting factors for App Connectors.
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A customer wants to set up an alert rule in ZDX to monitor the Wi-Fi signal on newly deployed laptops. What type of alert rule should they create?
Network
Device
Interface
Application
Zscaler Digital Experience (ZDX) organizes its telemetry and alerting around key domains: Application, Network, and Device. Wi-Fi signal strength is a client-side characteristic of the endpoint itself, measured from the user’s device, not from the network path or the application service. In the ZDX training content, Wi-Fi signal, Wi-Fi link speed, CPU, memory, and similar metrics are clearly categorized under Device health.
When creating an alert rule to monitor newly deployed laptops, the administrator should therefore choose a Device-type alert and then select Wi-Fi signal–related metrics and thresholds. This allows ZDX to trigger alerts whenever the Wi-Fi signal on those endpoints falls below an acceptable level, helping operations teams quickly identify poor local wireless conditions that degrade user experience.
Network alerts are intended for end-to-end path health (latency, packet loss, DNS resolution, gateway reachability, etc.), and Application alerts focus on performance and availability of specific apps or services. “Interface” as a standalone alert type is not how ZDX structures its top-level alert categories; interface-related metrics are surfaced as device-side attributes. Consequently, the correct classification for Wi-Fi signal monitoring in ZDX is a Device alert rule.
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Any Zscaler Client Connector (ZCC) App Profile must include which of the following?
Bypass Profile
Forwarding Profile
Authentication Profile
Exception Profile
Within the Zscaler Client Connector administration portal, an App Profile defines how the client behaves for a set of users or devices. A key element of any App Profile is the associated Forwarding Profile. The Forwarding Profile tells the Zscaler Client Connector how to handle traffic in different network conditions: for example, whether to send traffic through Z-Tunnel 2.0 to ZIA and/or ZPA, rely on a PAC file, or bypass Zscaler when on trusted networks.
When you create or edit an App Profile, selecting a Forwarding Profile is mandatory because it determines how user traffic will actually reach the Zscaler cloud. Without a Forwarding Profile, the App Profile would not know which forwarding mode to use, and the client would have no consistent instructions on when and how to tunnel or bypass traffic. In practice, customers often define multiple Forwarding Profiles (for example, “ZIA-only,” “ZPA-only,” or “ZIA and ZPA”) and then bind them to different App Profiles for different user groups or device types.
“Bypass,” “authentication,” or “exception” profiles are not separate required profile objects in the ZCC policy model. Any bypass or exception behavior is defined inside the forwarding and app profile logic, not as standalone mandatory profiles. Therefore, a Forwarding Profile is the one element that every ZCC App Profile must include.
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An organization needs to comply with regulatory requirements that mandate web traffic inspected by ZIA to be processed within a specific geographic region. How can Zscaler help achieve this compliance?
By allowing traffic to bypass ZIA Public Service Edges and connect directly to the destination
By creating a subcloud that includes only ZIA Public Service Edges within the required region
By deploying local VPNs to ensure regional traffic compliance
By dynamically allocating traffic to the closest Public Service Edge, regardless of the region
Zscaler Internet Access (ZIA) supports regional processing requirements through the concept of subclouds. A subcloud is defined as a subset of ZIA Public Service Edges (and optionally Private Service Edges) that operate as full-featured secure internet gateways inspecting all web traffic. ZIA administrators can create a custom pool of data centers (Public Service Edges) that are constrained to a specific geography and then associate locations or tunnels with that subcloud. This ensures that user traffic forwarded to ZIA is only terminated and inspected within that defined regional pool, helping satisfy data-residency and regulatory mandates
By contrast, Zscaler’s default behavior is to use geo-IP and DNS to send traffic to the nearest available Public Service Edge globally, which may violate regional-processing rules (making option D unsuitable in a compliance-driven scenario) Bypassing ZIA (option A) or deploying local VPNs (option C) would undermine the Zero Trust model and remove ZIA’s inline security controls. Therefore, configuring a subcloud that includes only Public Service Edges in the mandated region is the architecturally correct and exam-aligned method to keep inspection within a specific geography.
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When making API calls into a Zscaler environment, which component is the administrator communicating with?
Logging Plane
Control Plane
Integration Plane
Enforcement Plane
Zscaler’s multi-tier cloud architecture is separated into distinct planes: the control plane, enforcement plane, and logging plane. The control plane is implemented by the Central Authority and is described in Zscaler architecture material as the “brains” of the platform, responsible for policy definition, administration, orchestration, and the admin UI. Crucially, this same layer also exposes the API interfaces that automation tools and scripts use. In architecture slides, the control plane is explicitly associated with “Admin UI” and “API,” showing that all administrative programmability terminates there.
The enforcement plane (Public/Private Service Edges) is focused on inspecting and enforcing policy on user traffic, while the logging plane is dedicated to storing and streaming Nanolog data to SIEM or analytics tools. Neither of these planes provides administrative configuration APIs. Study content for the ZDTE exam reinforces that the API infrastructure enables programmatic access to configure the Zero Trust Exchange and is part of the central management layer, not the traffic or logging tiers.
Therefore, when an administrator makes API calls, they are communicating with the Control Plane.
What is one benefit of OneAPI?
Multiple registration processes
Repeated authorization messages required for increasing security
Simplifies API integration by using a single entry point
Multiple token requests
Zscaler OneAPI is described in the Digital Transformation Engineer and Zero Trust Automation content as a unified API gateway for the entire Zscaler platform. Official OneAPI overview material explains that it provides “a common API endpoint” and “a single programming interface for the entire Zscaler platform,” so automation engineers no longer need to manage different endpoints, authentication patterns, or schemas for each product.
The Zero Trust Automation at-a-glance guide further emphasizes that OneAPI “uses a single API to enable automation as an administrator,” which accelerates deployment and reduces human error. Study resources summarizing OneAPI reinforce that it “simplifies integration by providing a single-entry point for accessing multiple APIs,” reducing complexity and making it easier to build consistent automation across ZIA, ZPA, ZDX, and ZCC.
The other options contradict this design. OneAPI is specifically intended to avoid multiple registration processes and repeated token or authorization workflows; OAuth 2.0 is centralized via ZIdentity so that API clients authenticate once and then use scoped access across services. Therefore, the clearly documented benefit that matches the Zscaler Digital Transformation Engineer description is that OneAPI simplifies API integration by using a single entry point, making C the correct answer.
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What is the primary benefit of using a subcloud in Zscaler?
To increase the number of available Public Service Edges
To eliminate the need for ZIA Public Service Edges
To guarantee that web traffic is forwarded to preferred ZIA Public Service Edges
To improve the accuracy of geolocation data
A subcloud in Zscaler is defined as a subset of ZIA Public Service Edges (data centers) that you group together and associate with specific locations or traffic. Conceptually, it is a logical “pool” of preferred Public Service Edges. When a user or site is mapped to a given subcloud, their traffic is steered only to that selected subset of Service Edges instead of any available data center in the wider cloud.
The main benefit of this design is control and predictability: you can guarantee that web traffic is forwarded to your preferred ZIA Public Service Edges, which is critical when you must keep egress IPs stable for SaaS allow-lists, regulatory requirements, or local data-residency mandates. Subclouds also help with operational resilience, because you can temporarily exclude problematic data centers from a subcloud without changing overall forwarding methods, ensuring continuity while still using your defined group of Service Edges. They do not increase the number of Service Edges, replace ZIA Public Service Edges, or directly affect IP geolocation precision. Therefore, option C correctly captures the primary benefit expected in the ZDTE/EDU-202 context.
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What is one of the primary reasons for choosing the right DNS architecture?
To limit the number of DNS queries a user can make
To improve overall performance and responsiveness
To reduce the cost of internet access
To increase the complexity of network configurations
In the Zscaler Digital Transformation Engineer material, DNS is highlighted as a critical dependency in the overall user experience path. When DNS responses are slow or inconsistent, even well-designed network paths and high-bandwidth links still result in poor page load times and sluggish application behavior. The Zscaler help on performance explicitly calls out that delayed DNS responses negatively affect page loading times, underscoring that DNS resolution speed directly impacts perceived performance.
Zscaler’s DNS Security and Control and Trusted Resolver capabilities are designed not only to improve security but also to deliver “lightning-fast, secure DNS resolution and high availability” and to “ensure a great user experience with requests resolved at the edge.” Choosing the right DNS architecture—where resolvers are close to users, highly available, and integrated with security policy—therefore becomes a primary lever to improve performance and responsiveness for all applications.
Limiting the number of DNS queries, reducing internet cost, or adding configuration complexity are not stated goals of Zscaler’s recommended DNS design. Instead, the curriculum consistently frames correct DNS architecture as foundational to fast, reliable name resolution and a smooth digital experience, which aligns directly with option B.
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What is one key benefit of deploying a Private Service Edge (PSE) in a customer’s data center or office locations?
It allows users to access private applications without encryption overhead for increased performance.
It replaces the need for a Zscaler App Connector in the environment and simplifies the network.
It eliminates the need to use Zero Trust Network Access (ZTNA) policies for internal applications.
It provides Zero Trust Network Access policies locally, improving user experience and reducing latency.
The ZDTE study content groups Private Service Edge under Advanced Platform Services, explaining that PSEs host the same Zero Trust Exchange policy and inspection engines, but run as customer-managed service edges inside data centers or large offices. They are designed to give on-premises users a “local on-ramp” to ZIA and ZPA services while still enforcing full zero-trust policy.
The documentation emphasizes that PSEs do not replace App Connectors for ZPA; connectors are still required to establish inside-out application connectivity. Nor do PSEs remove the need for ZTNA policies—those policies remain central and are simply enforced closer to the user. Encryption is also preserved end-to-end; there is no “unencrypted fast path” described in the reference architecture.
Instead, the primary benefit highlighted is performance and user experience: by enforcing ZIA/ZPA policies at a local PSE rather than a distant public service edge, organizations reduce round-trip latency and keep traffic on optimal paths while maintaining identical security and access controls.
What are the valid options as criteria to create an alert rule in ZDX?
DNS Time and Network Response Time
Server Response Time and Packet Loss Rate
DNS Time and Server Response Time
Page Fetch Time and Packet Loss Rate
Zscaler Digital Experience (ZDX) uses web probes to measure application performance from the user’s perspective. Official ZDX reference material and EDU/ZDTE study guides describe the four key web-probe metrics as Page Fetch Time (PFT), DNS Time, Server Response Time (Time to First Byte), and Availability. These same metrics are explicitly called out in training and exam prep as the values that can be used when defining application-level alert rules (for example, “DNS Time > X ms” or “Server Response Time > Y ms”).
ZDX documentation also explains that each alert rule type (Application, Device, Network, or Call Quality) has its own metrics and criteria, and that application alerts are driven by web-probe metrics like DNS Time and Server Response Time, while network alerts use CloudPath metrics such as latency and packet loss. Because both DNS Time and Server Response Time are application-probe metrics, they can legitimately be used together as criteria in an application-type alert rule.
By contrast, combinations that mix web-probe metrics with network-only metrics (like Packet Loss Rate) or vaguely defined “Network Response Time” do not reflect how ZDX structures its alert criteria per type. Therefore, among the listed options, the pair that correctly represents valid ZDX alert criteria for application monitoring is DNS Time and Server Response Time.
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What is the primary function of ZIA Public Service Edges in the Cloud Firewall architecture?
Managing endpoint security updates
Providing cloud storage services
Load balancing internet traffic
Acting as key policy enforcement engines
Within the ZIA Cloud Firewall and broader Zscaler Internet Access architecture, Public Service Edges (PSEs) are the core policy enforcement points. User traffic is steered (via tunnels, PAC files, or agents) to the nearest PSE, where Zscaler performs security inspection and policy evaluation. At this point, the Cloud Firewall, URL filtering, SSL inspection, IPS, sandboxing, and other security engines are applied according to the user’s identity, group, location, and defined policies.
Although the PSEs naturally participate in traffic distribution across the global Zscaler cloud, their primary purpose is not generic load balancing or network transit; rather, they host the full security stack and make real-time allow/deny/log decisions. They also enforce bandwidth controls, application rules, and advanced threat protections before forwarding allowed traffic to the internet.
They are not responsible for managing endpoint security updates or providing general cloud storage. Instead, they serve as inline security gateways that enforce Zero Trust access and granular firewall rules at scale. Therefore, the correct description of their role in the Cloud Firewall architecture is that they act as key policy enforcement engines.
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Which type of sensitive information can be protected using OCR (Optical Character Recognition) technology?
Personally Identifiable Information (PII)
Network configurations
Software licenses
Financial transactions
Zscaler’s Data Protection platform integrates Optical Character Recognition (OCR) into its inline Data Loss Prevention (DLP) capabilities. OCR enables Zscaler to extract text embedded within images—such as screenshots, scanned documents, or photos of forms—and subject that text to the same DLP inspection engines that normally analyze plain text content.
Once OCR has converted image content into text, Zscaler can apply predefined dictionaries, custom dictionaries, and advanced classifiers to detect sensitive data types, including personally identifiable information (PII) such as national ID numbers, passport numbers, addresses, or other regulated personal data. This is crucial because many data leaks occur via screenshots or scanned documents that traditional, text-only DLP engines would miss.
While OCR could, in theory, detect patterns related to network configurations, software licenses, or financial transactions, Zscaler’s training and exam materials emphasize its use to protect sensitive data in images—especially user-related regulated data such as PII and other compliance-relevant information. Network configurations and software licenses are better addressed through configuration management and IP protection policies, and “financial transactions” describes activities rather than a specific information pattern. Therefore, Personally Identifiable Information (PII) is the best and most exam-accurate answer for the type of sensitive information protected using OCR.
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