Unlock your Full Nonprofit-Cloud-Consultant Salesforce Stable Exam

Salesforce Certified Nonprofit Cloud Consultant (SP23) Questions and Answers

Question 1

Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

Options:

Vision

In Milestones

Objectives

Metrics

Virtues

Question 2

A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

Options:

Administrative Account Model in HEDA

Household Account Model in NPSP

Household Account Model without NPSP

Individual "Bucket" Account Model in NPSP

Salesforce Account Model without NPSP

Question 3

A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP.

How should the consultant find the NPSP version number for the field?

Options:

Click on "Setup" and navigate to "Schema Builder".

Install a third-party app from the AppExchange to extract the metadata.

Reference the NPSP Public Data Dictionary.

Click on "Setup" and navigate to "Objects and Fields".

Question 4

What is a common cause of the NPSP upgrade failing when run in Production and there were no issues running it in the sandbox?

Options:

Not having adequate test code coverage

Not having one or more of the packages in NPSP installed

Not running the NPSP Health Check before trying to upgrade in production

Not changing the account model to the Household Account Model before trying to upgrade

Question 5

A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?

Options:

Set up two-factor authentication

Add IP ranges on user profiles

Specify a My Domain login policy for its Salesforce instance

Specify a Trusted IP Range for each user

Question 6

A consultant is importing a number of new individual gifts from a recent fundraising event for a non-profit that is using NPSP. It is very important that donors receive credit for these new donations. Where is the automatic Opportunity Contact Role hard credit value configured for this scenario?

Options:

Opportunity Settings

Affiliation record

NPSP Settings

Relationship record

Question 7

A nonprofit organization provides case management to its clients. There is a requirement for a score to be automatically assigned to each client based on several factors such as age, income and number of health conditions. The nonprofit also wants to automate the creation and assignment of follow up tasks related to the client.

Which combination of functions should the consultant recommend?

Options:

Activities and Customizable Rollups

Volunteer Recurrence and Customizable Rollups

Engagement Plans and Levels

Volunteer Wizard and Reports

Question 8

A nonprofit organization has a large number of duplicate contacts the consultant needs to clean up. What should the consultant recommend to handle duplicate clean up in bulk?

Options:

Salesforce Duplicate Management

NPSP Contact Merge

Third party app from the AppExhange

Salesforce Data Loader

Question 9

A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.

What are two considerations? Choose 2 answers

Options:

Address verification only works with the one-to-one and individual ("Bucket") Account models.

Tracking addresses with the Address object may introduce more complexity.

Migrating all historical address information impacts system data storage.

There is a limit of three addresses per contact or organization that can be migrated into NPSP.

Question 10

A developer needs to create a custom Apex class in the TDTM framework. Which sets of steps should the developer take?

Options:

Create the Visualforce page, test class, and a Trigger Handler record

Create the Apex class, test class, and Trigger Handler record

Create the Apex trigger, test class, and Trigger Handler record

Create the Lightning component, test class, and Trigger Handler record

Question 11

How often are updates to the NPSP pushed to production orgs?

Options:

Three times per year

Four times per year

Once every two weeks

Once every month

Question 12

A nonprofit has been keeping track of donors' employers in a spreadsheet. The nonprofit has hired a consultant to upload data to the NPSP Affiliations object. What is the correct order for uploading the donors' employment information?

Options:

Upsert Contact records, export Contact ID, upsert Organization Accounts for employer with Organization Account ID in the "Primary Affiliation" field

Insert Organization Accounts for the employer, insert Contact records for the donor, insert Affiliation records for the employment information

Insert Affiliation records, export Contact records, export Account records, upsert Contact records

Upsert Organization Accounts, export Organization Account ID, upsert Contact record with Organization Account ID in the "Primary Affiliation" field

Question 13

A Household Account has Contacts with Recurring Donations, Relationships, and closed/won donations associated with it.

What happens when a system administrator attempts to delete this Household Account record?

Options:

There is an error message because there are closed/won donations associated with the Account record.

There is an error message because there are recurring donations associated with the Contacts in this Account.

There is an error message because there are relationships associated with the Contacts in this Account.

The Household Account record is deleted.

Question 14

A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?

Options:

Create a picklist field that will display the categories based on the Total Gifts This Year field.

B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field.

Set up NPSP Levels for the categories based on Total Gifts This Year.

Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.

Question 15

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

Options:

Delete all fields labelled Deprecated.

Upgrade the Recurring Donations package by itself.

Delete the custom Households object.

Run NPSP Health Check.

Question 16

A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.

Which solution should the consultant recommend?

Options:

NPSP and Community Cloud

NPSP and Social Studio

NPSP and Marketing Cloud

NPSP and Pardot

Question 17

Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP?

Options:

Power of Us Hub

Salesforce Help

Salesforce AppExchange

Trailblazer Community

Question 18

A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?

Options:

Restrict visibility by removing it from the page layout and utilizing role hierarchy to prevent users from accessing that field except for the staff who need to interact with the government ID data

Encrypt the government ID field with Classic Encryption for Custom Fields and grant View Encrypted Data permission only to those users who have to interact with the data

Turn on two-factor authentication for the staff members who need to collect and use the government ID number field data

Set the org wide default on Contacts to Private so only the user who owns the Contact records can access it.

Question 19

A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.

What should the consultant recommend?

Options:

Create a workflow rule that updates the Campaign Status when an Opportunity is created.

Create an Apex Trigger to update the Contact's Campaign record.

Enable Automatic Campaign Member Management in NPSP settings.

Use Process Builder to update the Contact's campaign member record.

Question 20

A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.

Now should the consultant set this up?

Options:

Create a matrix report bucketing the dates you wish to compare.

Create a joined report showing the two years side by side.

Run the NPSP Account SYBUNT and Contact SYBUNT reports.

Set up a Reporting Snapshot on Opportunities.

Question 21

The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

Options:

Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.

Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.

Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.

Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.

Question 22

A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?

Options:

Check if the report type includes Opportunities.

Check if the report type includes Payments

Check a custom field, "Check/Reference Number" on Opportunity

Check a custom field, "Check/Reference Number" on Payments

Question 23

A nonprofit organization wants to automatically generate an Opportunity whenever a Lead is converted.

What should the consultant do to meet this requirement?

Options:

Select the "Create an Opportunity on Lead Convert" checkbox in NPSP Settings.

Write a trigger that automatically generates an Opportunity on Lead conversion.

Install a third-party app from the AppExchange that converts leads to any other object.

Create a process using Process Builder that will automatically create an Opportunity on Lead Conversion.

Question 24

A development associate received a corporate matching gift that the original donor did not indicate was to be matched.

Which solution should the consultant recommend?

Options:

Select Find Matched Gifts and click on the Find More Gifts button.

Create a Lightning quick action declaratively.

Create a Contact lookup field on the Opportunity object.

Select Manage Soft Credits and change the Role for the donor.

Question 25

A local community center provides health care services to eligible local residents. Staff currently triage patients through of a series of qualifying questions that drive additional qualification questions. The center wants to extend triage capabilities to its volunteers to determine whether residents qualify for services. Service decisions need to be made immediately while the patient is interacting with the staff or volunteer.

Which solution should the consultant recommend?

Options:

Use Case records, Validation Rules and Process Builder to post case details to the central volunteer Chatter Group so all volunteers can collaborate on eligible services.

Create a Flow to guide volunteers on triage screens, capture accurate data and generate a services decision.

Use a Standard Lightning Component to displaying custom fields from several objects and generate a services decision.

Use a Workflow Rule with Field Updates and Case Assignment Rules to triage and assign the case to the proper services queue.

Question 26

A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

Options:

Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.

Create a custom field for an ID number and assign the same number to all cases that need to be connected

Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases

Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.

Question 27

A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available. The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?

Options:

Export the Opportunity report results and import the list of donors as Campaign Members using the Data Import Wizard

Create a joined report with Opportunities and Campaigns

Create a report type that includes Contacts such as the Opportunities with Contact Roles report type

Go to Setup and add the "Add to Campaign" button to the report type

Question 28

A nonprofit organization is currently using Person Accounts in Salesforce. The organization now wants to use the NPSP Household Account model instead and does not want system administrators to interact with anything related to the Person Account model. What should the consultant advise?

Options:

Export all Person Account data, then create a help ticket asking Salesforce to uninstall Person Accounts, then install NPSP and reimport the data

Install NPSP in its Salesforce org and set the account model to Household Accounts and the record type to Person Accounts

Apply for a new Salesforce NPSP org and request a license transfer, then migrate existing data from the current system to the new Salesforce instance

Extract the Person Account data, uninstall Person Accounts, install NPSP and reimport the data.

Question 29

A nonprofit organization created a custom Opportunity name for all organization donations.

Which two considerations should the consultant discuss with the organization? Choose 2 answers

Options:

The organization should change existing Opportunities to the new naming convention through an upsert.

The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.

The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.

The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.

Question 30

A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.

Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?

Options:

Uploading 600,000 new Organization Accounts without addresses

Uploading 400,000 new records to a custom object

Uploading 100,000 new Task records

Uploading 1 million new Contact records

Question 31

A consultant needs to set up a sandbox strategy for a nonprofit implementation project involving two major development initiatives. For which three purposes should separate sandboxes be used?

Options:

Quality Assurance

Analytics

Field Tracking

Staging

Development

Question 32

A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?

Options:

Ensure there is a custom field created for Membership Amount and selected for membership rollups

Check that the membership record type is selected for membership rollups.

Ensure there is an Opportunity record type set up for memberships

Check that the grace period is set up for memberships.

Question 33

A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

Options:

Create a report using the NPSP All Contacts report and add a filter to just include clients

Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign

Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.

Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.

Question 34

A system administrator encounters an error at run time that a record couldn't be updated when a Customizable Rollup ran. What should the consultant check?

Options:

If the Target Field exists

If the Target Field is a NPSP field

If the Target Field has a validation rule

If the Target Object is a custom object

Question 35

A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?

Options:

Create Payment Mappings in NPSP Settings.

Create custom fields on the Payment object.

Create lookup fields on the Payment object.

Create a workflow that will copy Payment information to the Opportunity record.

Question 36

A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.

Which resource is designed for this purpose?

Options:

Power of Us Hub Solution Exchange

Salesforce.org website

Trailblazer Community User Group

AppExchange

Question 37

A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?

Options:

Add an additional Account lookup field on the Opportunity for the Donor Advised Fund

Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund

Use a GAU allocation to credit the donation to the Donor Advised Fund

Use Account Soft Credits to credit the Donor Advised Fund

Question 38

A fundraising associate needs to print mailing labels for the latest direct mail campaign to families who give to the nonprofit organization. The organization uses the Household Account model with Address Management.

Which object and address field should the associate use when building the report?

Options:

Account; Billing Address

Contact; Other Address

Account; Shipping Address

Contact; Mailing Address

Question 39

A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?

Options:

Add them as Relationship entries manually

Add them as Relationship record types

Add them as Affiliation entries manually

Add them as Affiliation record types

Question 40

How should a consultant install NPSP in an existing Salesforce organization?

Options:

Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions

Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions

Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions

Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions

Question 41

A nonprofit organization is retiring its legacy donor, donation, and payment processing systems. The organization wants to load 45,000 records into Salesforce from a single flat file. Which tool should be used to create all of the records at once?

Options:

Import Wizard

Data Loader

NPSP Data Import

ETL Tool

Question 42

A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.

Which two solutions should the consultant recommend to meet the requirement?

Choose 2 answers

Options:

Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.

Configure Marketing Cloud to send advocacy messages from the supporters.

Use an online advocacy platform from the AppExchange that syncs to Salesforce.

Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.

Question 43

A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.

Which tool would support this requirement?

Options:

Tableau CRM

Tableau Public

Custom Report

Custom Dashboard

Question 44

A nonprofit plans to use the Program Management Module (PMM) to manage Its service delivery. Case managers must be able to create and edit service delivery records.

How can the consultant change the configuration to meet this requirement?

Options:

Permission Sets

Sharing Rules

License Type

Role Hierarchy

Question 45

A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.

Which two initial steps should a consultant discuss with the nonprofit?

Choose 2 answers

Options:

Form a powerful guiding coalition.

Summarize final technology implementation steps.

Deploy features to meet departmental requirements.

Establish a sense of urgency.

Question 46

A consultant is planning to use Accounting Subledger and migrate 20 years of donation data into NPSP for a nonprofit that receives more than 200,000 donations each year.

Which two features should the consultant consider implementing to improve search performance?

Choose 2 answers

Options:

Salesforce Object Search Language (SOSL)

Skinny Tables

Custom Index

Salesforce Optimizer

Question 47

Which one do you like?

Option 3

Option 2

Option 1

Option 4

Options:

Question 48

The system admin for a nonprofit is receiving a System.DmlException notification.

Where should the consultant view detailed information about the notification?

Options:

System Overview Page

Trigger Configuration

Error Log

Event Monitoring

Question 49

A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.

On which object should the consultant create the custom "Gender" field?

Options:

Affiliation

Relationship

Contact

Account

Question 50

A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.

What should the consultant recommend?

Options:

Use a middleware tool to integrate the external system with Salesforce.

Use NPSP Batch Data Import to schedule regular Imports from the external system.

Use Salesforce Connect to integrate the external system with Salesforce.

Use NPSP Data Importer Templates to import the necessary data.

Question 51

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.

Which option should a consultant recommend to meet the requirements?

Options:

Journeys

Send List Email

Pardot

Salesforce Engage

Question 52

A nonprofit organization has a large volume of donation and payment data that it wants to migrate to its NPSP org. Which two large volume data considerations should the consultant discuss with the nonprofit organization? Choose 2 answers

Options:

Data storage limits

Data skew

Code coverage

API call limits

Question 53

A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.

How should a consultant track the volunteer's relationship with Universal Containers?

Options:

Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.

Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.

Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.

Question 54

A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

Options:

Affiliation record

Relationship record

NPSP Settings

Opportunity Settings

Question 55

A nonprofit wants to run an enrollment report for its education classes.

Which Program Management Module object should the consultant use to build the report?

Options:

Service Delivery

Program Engagement

Program Cohort

Service

Question 56

A nonprofit admin notices that case managers are failing to gather required information when qualifying new beneficiaries for its programs.

Which Salesforce automation tool should the nonprofit use to collect the correct data?

Options:

Workflow

Approval Process

Process Builder

Salesforce Flow

Question 57

A multinational nonprofit wants all Apex error messages to be sent to a specific system admin.

How should the consultant configure NPSP to send error notifications only to this admin?

Options:

Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.

Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Change the profile for all users except the specific admin to something different than system admin.

Question 58

The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data.

What is an important consideration of Advanced Mapping?

Options:

The target fields can only be text, currency, number, date or address fields.

The target objects must be NPSP objects.

The target objects must directly relate to Accounts, Contacts, or Opportunities.

Checkbox fields are unavailable to map to as target fields.

Question 59

A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.

How should a consultant meet this requirement?

Options:

Create and assign a new profile.

Update default sharing to Public Read/Write.

Create a criteria-based sharing rule.

Update the assigned Permission Set.

Question 60

A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data.

Which two steps should the consultant use to import and deduplicate the data against existing records?

Choose 2 answers

Options:

Upload the program data using the NfSP Data Importer.

Upload the client data using the Data Import Wizard.

Upload the client information using the NPSP Data Importer.

Upload the program data using the Data Import Wizard.

Question 61

A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window.

Which two steps should the nonprofit take when finalizing the plan for the new feature in production?

Choose 2 answers

Options:

Verify the sandbox Is on the same release as production.

Log a Salesforce support case to change the version of the sandbox release.

Deploy a Change Set during the upgrade window for the production instance.

Review the sandbox preview instructions for the upcoming release.

Question 62

A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.

Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?

Choose 2 answers

Options:

Einstein Bots

In-App Guidance

Path

myTrailhead

Question 63

A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org.

Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist?

Choose 2 answers

Options:

The Household record type in NPSP Settings is different than the Person Accounts record type.

Create a validation rule to prevent the creation of Person Accounts.

The default record type for profiles of any user who converts leads is different than the Person Account record type.

Remove permissions to Person Accounts for all profiles except System Admin.

Question 64

A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.

Which two issues are the likely cause of the problem?

Choose 2 answers

Options:

A unique external Id was kept from the non-master contact.

The contacts must be in the same household to merge.

The user needs to have delete access to the contacts being merged.

The NPSP Duplicate Rule was set to Warn instead of auto-merge.

Question 65

A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.

Which action should the consultant take to resolve the issue?

Options:

Schedule that job to run more frequently.

Decrease the batch size for that job.

Reschedule that nightly job.

Increase the batch size for that job.

Question 66

A development officer wants to integrate wealth scoring information into Salesforce.

Which solution should the consultant recommend?

Options:

Pardot

Philanthropy Cloud

Salesforce Optimizer

A third-party app on the AppExchange

Question 67

A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox.

What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

Options:

Encrypt all fields containing sensitive data with Classic Encryption.

Configure the contractor's Profile to prevent access to the sensitive data.

Implement Salesforce Data Mask and mask the sensitive data.

Implement Salesforce Shield and apply it to the sensitive data.

Question 68

A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.

What should a consultant recommend to sell these items?

Options:

Salesforce Experience Cloud

Salesforce B2B Commerce

Salesforce B2C Commerce

Salesforce Billing

Question 69

Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

Options:

Customer adoption

Organizational alignment

Data security

Executive sponsorship

Question 70

A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.

How should a consultant ensure the campaign stays current?

Options:

1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.

1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

1. Create a Contact report and filter by Total Number of Gifts.

2. Run the report each month and click the Add to Campaign button.

1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the

criteria. 2. Run the report each month and click the Add to Campaign button.

Question 71

A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact leaving the Account Name blank.

How does NPSP handle the Account?

Options:

The Contact is added to an existing Account.

An Account is created with a household name.

An Account is created with the same name as the Contact.

The Account Name remains blank.

Question 72

A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.

Which solution should the consultant recommend?

Options:

Salesforce Connect

Salesforce Reports & Dashboards

External Objects

CRM Analytics

Question 73

A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.

What should the consultant recommend?

Options:

Create a custom object "Legacy Source Code" and map a lookup field on Contacts and Opportunities when importing donations.

Create a custom text field "Legacy Source Code" on Contact and Opportunity to store the legacy system's source codes.

Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.

Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.

Question 74

A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.

Which object should be connected with Contacts in a report type to meet this requirement?

Options:

Relationships

Opportunities

Accounts

Affiliations

Question 75

A nonprofit has asked a consultant to configure Lightning Record Pages to optimize the user interface.

Which two resources should the consultant use to ensure the nonprofit staff are up to date on the latest Salesforce platform features and best practices?

Choose 2 answers

Options:

Salesforce Known Issues

Trailhead

Power of Us Hub

Salesforce Help

Question 76

A nonprofit using Case Management wants to avoid visually identifying a subset of clients.

How should a consultant configure the view of Contact records to meet the requirement?

Options:

Remove Client Photo Component from the Lightning Record Page.

Set Component Visibility for the Client Card Component.

Remove Client Card Component from the Lightning Record Page.

Set Component Visibility for the Client Photo Component.

Question 77

A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.

How should the consultant advise them to configure this in NPSP?

Options:

Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.

In the New Donation entry screen populate the Honoree lookup field.

Set the Contact Role for individual Opportunities to Honoree.

Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.

Question 78

A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.

How should the consultant meet the requirement?

Options:

Run and view the Setup Audit Trail.

Complete all field descriptions.

Run the Schema Builder.

Create a field history report.

Question 79

A nonprofit wants to manage a new program In Salesforce.

What should the consultant recommend as the first step before embarking on a new implementation project?

Options:

Set up an implementation timeline and delivery plan.

Identify the challenges the nonprofit is currently experiencing.

Review data in a .csv file and begin mapping to existing fields.

Audit existing standard and custom objects and fields.

Question 80

Which Salesforce resource should an admin use to search for nonprofit user groups in a particular region or state?

Options:

AppExchange

Trailhead

Trailblazer Community

Salesforce Help

Question 81

A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.

Which training resource should the consultant recommend?

Options:

Trailblazer Community Dashboard

Salesforce Help and Training

Trail Tracker by Trailhead

AppExchange Report

Load More Nonprofit-Cloud-Consultant Questions

Labour Day Special Limited Time Flat 70% Discount offer - Ends in 0d 00h 00m 00s - Coupon code: 70spcl

Activedumpsnet Logo

Activedumpsnet Navigation

Activedumpsnet Slider

Salesforce Nonprofit-Cloud-Consultant Salesforce Certified Nonprofit Cloud Consultant (SP23) Exam Practice Test

Salesforce Certified Nonprofit Cloud Consultant (SP23) Questions and Answers

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer:

Options:

Answer: