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Salesforce Integration-Architect Salesforce Certified Platform Integration Architect (Plat-Arch-204) Exam Practice Test

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Total 122 questions

Salesforce Certified Platform Integration Architect (Plat-Arch-204) Questions and Answers

Question 1

Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure

API Gateway.

What integration security mechanism should be employed?

Options:

A.

Configure mutual server authentication with two-way SSL using CA issued certificates.

B.

Configure a connected app with an authorization endpoint of the API gateway and configure OAuth settings.

C.

Use an API only user profile and implement use an external identity provider with federated API access.

D.

Implement Salesforce Shield with Encryption at Rest and generate a tenant secret.

Question 2

Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.

The conceptual design files size is 2.5 GB.

Which solution should an integration architectrecommend?

Options:

A.

Create a lightning component with a Request and Reply integration pattern to allow the community users to download the design files.

B.

Define an External Data Source and use Salesforce Connect to upload the files to an external object. Linkthe external object using Indirect lookup.

C.

Create a custom object to store the file location URL, when community user clicks on the file URL, redirect the user to the on-prem system file location.

D.

Use Salesforce Files to link the files to Salesforcerecords and display the record and the files in the community.

Question 3

A company that is a leading provider of courses and training delivers courses using third

party trainers. The trainer for the company has to be verified from 10 different training

accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, whichcould take days to confirm a trainer.

The company decided to automate the trainer accreditation verification process by integrating to the agencies’ web services.

What is the recommended approach to automate this process?

Options:

A.

Use salesforce external serviceto make the call out, Salesforce external service should check the verification agencies until the result is verified, then update the trainer status to "verified".

B.

Create a trigger on the trainer record to make a Callout to each verification agencies,write business logic to consolidate the verification then update the trainer status to verified".

C.

Make an apex callout using @future annotation to make the call out to all different agencies. The response should update the trainer status to "verified".

D.

Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from t 10 services, then make a call-in to salesforce and update the verification status to "verified".

Question 4

Northern Trail Outfittersis creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor ApexREST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.

Which three items should an architect recommend to secure the integration in the package?

Choose 3 answers

Options:

A.

Create an Auth provider in the package and set the consumer key and consumer secret of theconnected app in the central org.

B.

Contact Salesforce support and create a case to temporarily enable API access for managedpackages.

C.

Create a connected app in the central org and add the callback URL of each org the package isinstalledin to redirect to after successful authentication.

D.

Use an encrypted field to store the password that the security team enters and use passwordmanagement for external orgs and set the encryption method to TLS 1.2.

E.

Use the Auth Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and Select Start Authentication Flow on Save.

Question 5

Northern Trail Outfitters is seeking to improve the performance and security of outboundintegrations from Salesforce to on-premise servers.

What should the Architect consider before recommending a solution?

Options:

A.

External gateway products in use

B.

A Default gateway restrictions

C.

Considerations for using Deterministic Encryption

D.

ShieldPlatform Encryption Limitations

Question 6

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their

REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI

Markup Language (RAML) specifications that include field-level definition of every API

request and response payload. RAML specs serve as interface contracts that Apex REST API

Clients can rely on.

Which two design specifications should the Integration Architect include in the integration

architecture to ensure that ApexREST API Clients unit testsconfirm adherence to the RAML

specs?

Choose 2 answers

Options:

A.

Call the Apex REST API Clients in a test context to get the mock response.

B.

Require the Apex REST API Clients to implement the HttpCalloutMock.

C.

Call the HttpCalloutMock implementation from theApex REST APIClients.

D.

Implement HttpCalloutMock to return responses per RAMLspecification.

Question 7

Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.

Which integration solution shouldan architect recommend in order for the service agents to see order history from a B2C Commerce system?

Options:

A.

Salesforce B2C Commerce to Service Cloud Connector

B.

A REST API offered by Commerce Platform

C.

Mulesoft Anypoint Platform

D.

REST API offered by Salesforce Platform

Question 8

Universal Containers (UC) is a leading provider of managementtraining globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS.

Which integration mechanism should be used to meet the requirement?

Options:

A.

Change Data Capture (CDC)

B.

Platform Event

C.

Streaming API

D.

Outbound Message

Question 9

A new Salesforce program has the followinghigh level abstract requirement: Business

processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integrationarchitecture needs of the program?

Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?

Choose 3 answers

Options:

A.

Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.

B.

Integration skills, SME availability and Program Governance details.

C.

Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.

D.

Integration Style Process based, Data based, Virtual integration.E Core functional and non-functional requirements for User Experience design, Encryption needs, Community, and license choices.

Question 10

A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.

The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, thefollowing occurs:

1. Log every call's start and finish date and time to a central analytics data store.

2. Compute response time uniformly as the difference between the start and finish date and time — A to H in the diagram.

Which computation represents the end-to-end response time from the user's perspective?

Options:

A.

Sum of A to H

B.

Sum of A to F

C.

Sum of A, G, and H

D.

Sum of A and H

Question 11

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.

The following business processes need to be supported in Salesforce:

1.Sales Consultants should be able to have access to current inventory.

2. Enterprise Resource Planning System(ERP) is the system of record for pricing information.

3. Quotes should be generated in Salesforce with pricing from ERP.

4. Sales Management usesa Enterprise Business Intelligence (BI) toolto view Sales dashboards.

5. Master Data Management (MDM) is the system of record for customers and prospects.

6. Invoices should be accessible in Salesforce.

Which systems in the landscape should the IntegrationConsultant consider to be integrated with Salesforce to support the business requirements?

Options:

A.

ERP, Invoices system, Data Warehouse and BI Tool

B.

ERP, Inventory, Pricing Engine, Invoices system

C.

ERP, MDM, BI tool and Data Warehouse

D.

ERP, MDM, DataWarehouse, Invoices system

Question 12

Which three considerations should an Integration Architect consider when recommending Platform Event as a Integration solution?

Choose 3 answers

Options:

A.

Inability to query event messages using SOQL

B.

Subscribe to an AssetToken Event streamto monitor OAuth2.0 authentication activity. C

C.

Inability to create a Lightning record page for platform events.

D.

When you delete an event definition, it's permanently removed and can't be restored.

E.

You can use Event Monitoring to track user activity, such as logins and running reports.

Question 13

Only authorized users are allowed access to the EBS and the Enterprise DMS.

Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from theE and view generated bills from the DMS.

Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?

should an integration consultant consider while integrating the DMS andESB with Salesforce?

Choose 3 answers

Options:

A.

Users should be authorized to view information specific to the customer they are servicing without a need to search for customer.

B.

Identify options to maintain DMS and EBS authentication and authorization detailsin Salesforce.

C.

Consider Enterprise security needs for access toDMS and EBS.

D.

Consider options to migrate DMS and EBS into Salesforce.

E.

Users should be authenticated into DMS and EBS without having to enter username and password.

Question 14

An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:

Options:

A.

Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.

B.

Enterprise Document Management System (DMS) Billsmailed to customers are maintained in the Document Management system.

C.

Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.

Question 15

A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:

1. Transactions are created at anytime through their various on-premise and cloud-based systems.

2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.

3.Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWCcomponent. What should the Integration Architect specify so the LWC will be able to display all the required transactions?

Options:

A.

Use the Continuation class to call the Enterprise APIs and then process the response in a callback method.

B.

Let the Lightning Data Service with an ©wire adapter display new values when the custom object records change.

C.

Call the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.

D.

Publish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.

Question 16

A large business-to-consumer (B2C) customer is planning to implement Salesforce CRM to become a customer-centric enterprise. Below is the B2C customer's current system landscape diagram.

The goals for implementing Salesforce include:

    Develop a 360-degree view of the customer.

    Leverage Salesforce capabilities for marketing, sales, and service processes.

    Reuse Enterprise capabilities built for quoting and order management processes.

Which three systems from the current system landscape can be retired with the implementation of Salesforce?

Options:

A.

Email Marketing, Sales Activity, and Case Management

B.

Order Management, Case Management, and Email Marketing

C.

Sales Activity, Order Management, and Case Management

D.

Sales Activity, Email Marketing, and Order Management

Question 17

Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce.NTO has both of the following security and strict auditing requirements:

1. The external systems must follow the principle of least privilege, and

2. The activities of the eternal systems must be available for audit.

What should an Integration Architect recommend as a solution for these integrations?

Options:

A.

A shared integration user for the three external system integrations.

B.

A shared Connected App for the three external system integrations.

C.

A unique integration user for each external system integration.

D.

A Connected App for each external system integration.

Question 18

What should an integration architect recommend to ensure all integrations to the Northern Trail Outfitters' company portal use SSL mutual authentication?

Options:

A.

Enable My Domain and SSL/TLS

B.

Enforce SSL/TLS Mutual Authentication

C.

Generate a certification authority (CA) signed certificate

Question 19

Which two system constraint questions should be considered when designing an integration

to send orders from Salesforce to a fulfillment system?

Choose 2 answers

Options:

A.

What latency is acceptable for orders to reach the fulfillment system?

B.

Which system will validate order shipping addresses?

C.

Can the fulfillment system implement a contract-first Outbound Messaging interface?

D.

Can the fulfillment system participate in idempotent design to avoid duplicate orders?

Question 20

Northern Trail Outfitters (NTO) has recently changed its Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.

Which consideration should an integration architect evaluate before choosing a middleware solution?

Options:

A.

The middleware solution is able to interface directly with databases via an Open Database Connectivity (ODBC) connection string.

B.

The middleware solution enforces the OAuth security protocol.

C.

An API Gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.

Question 21

A global financial company sells financial products and services that include the following:

1. Bank Accounts

2. Loans

3. Insurance

The company has a core banking system that is state of the art and is the master system to store

financial transactions, financial products and customer information. The core banking system

currently processes 10M financial transactions per day. The CTO for the company is considering

building a community port so that customers can review their bank account details, update their

information and review their account financial transactions.

What should an integration architect recommend as a solution to enable customer community

users to view their financial transactions?

Options:

A.

UseSalesforce Connect to display the financial transactions as an external object.

B.

Use Salesforce Connect to display the financial transactions as an external object.

C.

Use Salesforce External Service to display financial transactions in a community lightningpage.

D.

Use Iframe to display core banking financial transactions data in the customer community.

Question 22

Given the diagram below, a Salesforce org, middleware, and Historical data store (with

20million records and growing) exists with connectivity between them

Historical records are archived from Salesforce and moved toHistorical Data store (which

houses 20M records and growing; fine-tuned to be performant with search queries).

Call center agents use Salesforce, when reviewing occasional special cases, have requested

access to view the related historical case items thatrelate to submit cases.

Which mechanism and patterns are recommended to maximize declarative configuration?

Options:

A.

Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Objectalongside with the Case object.

B.

C Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data.

C.

Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object

D.

Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object.

Question 23

An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce.

What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?

Options:

A.

Change Data Capture

B.

Generic Events

C.

Platform Events

D.

Callouts

Question 24

Northern Trail Outfitters has recently experienced intermittent network outages in its

call center. When network service resumes, Sales representatives have inadvertently

created duplicate orders in themanufacturing system because the order was placed but the

return acknowledgement was lost during the outage.

Which solution should an architect recommend to avoid duplicate order booking?

Options:

A.

Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.

B.

Use scheduled apex to query manufacturing system for potential duplicate or missing orders.

C.

Implement idempotent design and have Sales Representatives retry order(s) in question.

D.

Have scheduled Apex resubmit orders that do not have asuccessful response.

Question 25

Universal Containers (UC) is currently managing acustom monolithic webservice that runs on an on-premise server.

This monolithic web service is responsible for Point-to-Point (P2P) integrations between:

1. Salesforce and a legacy billing application

2. Salesforce and a cloud-based Enterprise Resource Planning application

3. Salesforce and a data lake.

UC has found that the tight interdependencies between systems is causing integrations to fail.

What should an architect recommend to decouple the systems and improve performance of the integrations?

Options:

A.

Re-write and optimize the current web service to be more efficient.

B.

Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture.

C.

Use the Salesforce Bulk API when integrating back into Salesforce.

D.

Move thecustom monolithic web service from on-premise to a cloud provider.

Question 26

What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal useSSL mutual authentication?

Options:

A.

Enable My Domain and SSL/TLS.

B.

Enforce SSL/TLS MutualAuthentication.

C.

Generate a Self-signed Certificate.

D.

Generate a CA-signed Certificate.

Question 27

A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.

Which two questions should the integration architect consider?

Choose 2 answers

Options:

A.

Can the fulfillment system create new addresses within the Order Create service?

B.

Can the fulfillment system make a callback into Salesforce?

C.

Can the fulfillment system implement a contract-first Outbound Messaging interface?

D.

Is the product catalog data identical at all times in both systems?

Question 28

Northern Trail Outfitters needs to present shipping costs and estimated delivery times totheir customers. Shipping services used vary by region, and have similar but distinct service request parameters.

Which integration component capability should be used?

Options:

A.

Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.

B.

Outbound Messaging to request costs and delivery times from Shipper delivery services with automated error retry.

C.

APEX REST Service to implement routing logic to the various shipping service.

D.

Enterprise Service Bus user interface to collect shipper-specific form data.

Question 29

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.

Senior Management has requested that monitoring is to be in pla for Operations to notify any

degradation in Salesforce performance.

How should an integration consultant implement monitoring?

Options:

A.

Use Salesforce limits API to capture current API usage and configure alerts for monitoring.

B.

Use APIEVENT to track all user-initiated API calls through SOAP, REST or BULK APIs.

C.

Identify critical business processes and establish automation to monitor performance against established benchmarks.

D.

Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Question 30

The URL for an external service has been changed without prior notice. The service provides up to date money exchange rates that is accessed severaltimes from Salesforce and is a business critical function for end users.

Which two solutions shouldan Integration Architect recommend be implemented to minimize potential downtime for users in this situation?

Choose 2 answers

Options:

A.

Named Credentials

B.

RemoteSite Settings

C.

Content Security Policies

D.

Enterprise ESB

Question 31

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.

As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:

1. Orders need to be created in real time from salesforce

2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources

3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.

4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.

5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.

6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.

How should an integration architect integrate the two systems based on the technical requirements and system constraints?

Options:

A.

Use Salesforce external object and OData connector.

B.

Use Salesforce custom object, custom REST API and ETL.

C.

Use Salesforce standard object, REST API and ETL.

D.

Use Salesforce big object, SOAP API and Dataloader.

Question 32

Universal Containers (UC) currentlyowns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first-tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third-tierinterfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.

UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.

What should an Integration Architect recommend to meet these requirements?

Options:

A.

Enforce separate security protocols and return formats at the first tier of the API-ledarchitecture.

B.

Implement an API gateway that allsystems of engagement must interface with first.

C.

Enforce separate security protocols and return formats at the second tier of the API-led architecture.

D.

Leverage an Identity Provider solution that communicates with the API tiers via SAML

Question 33

A company's security assessment noted vulnerabilities on the unmanaged packages in its Salesforce orgs; notably, secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.

Which persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?

Options:

A.

Encrypted Custom Fields and Protected Custom Settings

B.

Named Credentials and Protected Custom Settings

C.

Protected Custom Metadata Types and Named Credentials

D.

Named Credentials and Encrypted Custom Fields

Question 34

Northern Trail Outfitters (NTO)has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

Options:

A.

Create a connected app in the affiliate org and select the "Accept CometD API Requests".

B.

A Implement a polling mechanism in the client that calls the SOAP API get updated method to get the ID values of each updated record.

C.

Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.

D.

Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming API.

Question 35

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:

1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicingand Order fulfillment.

2. A Marketing solution they use for email campaigns.

The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.

Which system should be the System of record for their customers and prospects?

Options:

A.

ERP with all prospect data from Marketing and Salesforce.

B.

Marketing with all customer data from Salesforce and ERP.

C.

Salesforce with relevant Marketing and ERP information.

D.

New CustomDatabase forCustomers and Prospects.

Question 36

An Architect is asked to build a solution that allows a service to access Salesforce through the API. What is the first thing the Architect should do?

Options:

A.

Create a new user with SystemAdministrator profile.

B.

Authenticate the integration using existing Single Sign-On.

C.

Authenticate the integration using existing Network-BasedSecurity.

D.

Create a special user solely for the integration purposes.

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Total 122 questions