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Salesforce Health-Cloud-Accredited-Professional Salesforce Health Cloud Accredited Professional (SP23) Exam Practice Test

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Total 228 questions

Salesforce Health Cloud Accredited Professional (SP23) Questions and Answers

Question 1

Which step is recommended to be completed before migrating from Service Cloud to HC?

Options:

A.

Migrate all existing leads to candidate leads.

B.

Migrate patient data to person accounts.

C.

Uninstall any Sales Cloud related packages.

D.

Log a Salesforce support case.

Question 2

A company recently migrated from Service Cloud to Health Cloud and is working on strengthening their relationships within their provider network. Which object within the Provider Relationship Management data model can be used to track each of the different locations where a provider practiced?

Options:

A.

HealthcareFacilityNetwork

B.

HealthcareProvider

C.

HealthcarePractitionerFacility

D.

HealthcareProviderSpeciality

E.

BusinessLicense

Question 3

A HC admin is configuring a ‘Convert to Patient’ process,utilizing the Lead to Individual Conversion Apex class. Which statements are true about the steps the admin can take?(choose 3)

Options:

A.

The admin must configure all Lead field mappings including Medical Record Number,Source System and Source System ID.

B.

The custom Convert to Patient button should be added to the Lead list view.

C.

Some Lead field mappings including Medical Record Number,Source SystemID can be handled automatically by HC.

D.

The Lead to Individual Conversion apex class will create a new Opportunity for the patient.

E.

Duplicate checks on Medical Record Number,Source System and Source System ID can be handled automatically by HC

Question 4

Which three are the main consideration when transforming the individual ……….

Options:

A.

Transforming the individual data model to person accounts in production org…

B.

Patient to Case Object relationship

C.

Account to Case object relationship

D.

OWD sharing

E.

Integration between Salesforce and 3rd party system

Question 5

Which entity in the new data model of Health Cloud can be used to store mappings between different coding systems such ICD and HCC codes?

Options:

A.

Identifier

B.

Codesets

C.

ContactPoint

D.

Codeset Bundle

Question 6

In which three ways does Health Cloud meet compliance and regulatory requirements? (Choose three.)

Options:

A.

Health Cloud helps HIS organization achieve HIPAA compliance

B.

Health Cloud is HIPPA certified

C.

Health Cloud is HL7 compliant

D.

Health Cloud is HITRUST certified

E.

Health Cloud is GDPR certified

Question 7

Which Data Model Leverages external objects to support the use Case?

Options:

A.

Care Observations

B.

Claims

C.

Member Plan

D.

Clinical Service Requests

Question 8

A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

Options:

A.

Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts

B.

Patients, physicians and non-clinical staff should be modeled as Person Accounts.

C.

None By using individual data model,the use of person account can be avoided

D.

Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts

Question 9

Which features does Health Cloud Consent Management provide? (Choose two)

Options:

A.

Capture Data Use Purpose'

B.

Email for signature

C.

Delegated signing

D.

Capture IP Address during completion

E.

E-Signature

Question 10

Which of the following Salesforce and Health Cloud objects can be used to represent Provider and their relationship in a Provider Management data model? (Choose Three.)

Options:

A.

Contact

B.

Healthcare Practitioner Facility

C.

Lead

D.

Case

E.

Healthcare Provider

Question 11

Which action is Possible in the program enrollment flow when adding in ‘Enroll in Program’ quick action to a record? (Choose three)

Options:

A.

Starting a new blank care plan

B.

Signing enrollment consent form

C.

Seeing a list of all product and selecting applicable products

D.

Selecting the provider associate with a product

E.

Creating a new care program

Question 12

A client wants to store data for patient’s smartwatch to display within the Remote Monitoring charts. What object would you store this information in?

Options:

A.

DiagnosticSummary

B.

Care Observations

C.

Clinical Encounters

D.

Identifiers

Question 13

Which two preference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)

Options:

A.

Visit Inventory Management

B.

Intelligent Sales

C.

Action Plans

D.

Lightning Flows

E.

Lightning App builder

Question 14

Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)

Options:

A.

The clinical indicators that need to be monitored in the Care Program.

B.

The products that are associated with a given Care Program.

C.

The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.

D.

The budget & expense of the company’s associated Care Program.

E.

The Plans that enrollees have been engaged in as part of the Care Program.

Question 15

Which Salesforce object is used to model a Care Plan?

Options:

A.

Account

B.

Lead

C.

Case

D.

Opportunity

E.

Task

Question 16

Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)

Options:

A.

Create a Task and add task to an action plan template.

B.

Create flow for the business process.

C.

Create a task and add the task to visit creation.

D.

Create an action plan template add flow and published the template.

Question 17

The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management. Which two of the listed steps need to be taken during the set-up process? (Choose 2)

Options:

A.

Install the Health Cloud Care Request Extensions unmanaged packagE.

B.

Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.

C.

Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users.

D.

Install the Utilization Management Extensions.

Question 18

Which objects are leveraged to track patient referrals?

Options:

A.

Lead

B.

Care Request

C.

Care Program Enrollee

D.

Cases

Question 19

Which two steps can an administrator take to configure the Care Program enrollment flow? (Choose two.)

Options:

A.

Customize the provider site flow.

B.

Customize the care coordinator flow for patient

C.

Use the patient approval flow

D.

Use the provided enrollment flow out of the box.

E.

Customize the out of the box enrollment flow template to match requirements.

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Total 228 questions