A customer wants to learnmore about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.
The IT administrator at a university would like to understand the Table-Driven Trigger Management (TDTM) framework in the Education Data Architecture (EDA).
What is a benefit the consultant shoulddiscuss with the client?
The Undergraduate Advising department plans to implementStudent Success Hub and Pathways in a new org. The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?
A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Communityuser is created leveraging Table-Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?
A school wants to use the K-12 Architecture Kit to track elementary students and their parents. Which consideration about the K-12 Architecture Kit should the consultant discuss with the school?
University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on theirphone.
Which identity management feature should the consultant recommend to meet this requirement?
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?
A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations data. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?
Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
A consultant is designing anew Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?
Aconsultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.
What should the consultant do to ensure the code executes in the order intended?
A primary school has switched to remote learning and wants to track student well-being, technology needs, and various family situations needing attention.
Which Education Cloud solution meets this requirement?
A university'sAdvancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?
The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.
Whichbest practice should a consultant recommend?
A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do ananalysis of Education Cloud functionality to identify additional apps it may need to purchase.
What is a standard feature of Education Cloud?
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.
Which compatibility consideration should the consultant discuss with the office?
A university using the Education Data Architecture(EDA) finds that some addresses in the system have minor data entry errors that need to be corrected. The university wants to ensure that the system to existing rather than creating new address records.
What should the do to meet this?
A university uses the Education Data Architecture (EDA) to manage its prospective and current students. Thestudent Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.
What should the consultant recommend?
The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analyticstool should the consultant recommend?
The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactionswith prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?
A consultant is considering disabling certain configurations tooptimize the data import of a large volume of student records into a university’s Salesforce environment with the Education Data.
Which configuration should the consultant retain during the data import?
An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution shouldthe consultant recommend to meet the requirement?
Where can a customer access the open-source common sprint project code repositories?
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Whichstep should the consultant recommend?
A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.
What is the likely cause for all ofthese issues?
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?
Auniversity Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?
A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.
Which approach should the consultant recommend?
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?
A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?
University department staff members want to track communicationefforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses
it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.
What should the consultant recommend?
An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?
The Advancement office is evaluating the capabilities of Education Cloud. The office needs to ingest, harmonize, and analyze batch data from its Education Cloud org and other systems.
Which solution should the consultant recommend?
The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.
Which two steps should a consultant take to set up a student in Student Success Hub?
Choose 2 answers
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model shouldthe consultant recommend?
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers willuse Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?
What is the correct order of operations to ensure customer success in an Education Cloud implementation?
A university is migrating from its Education Data Architecture org to Education Cloud.
Which consideration should the consultant discuss with the university?
A university is working with a consultant to install and configure the Education Data Architecture(EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.
Which action should the consultant take in EDA Settings to meet this requirement?
A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate listviews.
Which feature should the consultant use to resolve the issue?
A consultant is working with a university that uses Salesforceand wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about costs and suggests using other license types for full-timerecruitment users.
What should the consultant discuss with the client?
The advancement team uses Education Cloud for Advancement for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?
An institution's Office of Career Services wants a solution that allows students to schedule appointments with anyavailable .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The ITdirector is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?