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Salesforce Consumer-Goods-Cloud-Accredited-Professional Salesforce Consumer Goods Cloud Accredited Professional (SU24) Exam Practice Test

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Total 68 questions

Salesforce Consumer Goods Cloud Accredited Professional (SU24) Questions and Answers

Question 1

How can a Field Sales Manager access a photo taken by a Field Rep of a defective In-store asset

Options:

A.

The photo is linked to the visit record

B.

The photos Inked to the asset record

C.

The photo is sent directly to the manager's email

D.

The photo is linked to the asset check task

Question 2

A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

Options:

A.

Other

B.

Planogram Check

C.

Inventory Check

D.

Custom

Question 3

Which step is required to link an Action Plan to a Visit record?

Options:

A.

Create an Action Plan based on the template where the template owners are the Sales Reps.

B.

Create an Action Plan Template by specifying Visit' as the target object and publish it.

C.

Activate the Visit to generate Action Plan Tasks.

D.

Activate the Action Plan.

Question 4

Northern Trail Outfitters(NTO) places a high value on understanding how their end capes are performing. What should be recommended to NTO to ensure they can capture this data?

Options:

A.

Make a Custom object for In-Store location on the Retail Store Object to capture KPIs

B.

Make In-Store locations as a record type on the Retail Store Object to capture the KPIs

C.

Make In-Store Locations as a record page on the In-Store Location Object to capture the KPIs

D.

Make a separate set of KPIs specifically for capturing the endcap In-Store Location

Question 5

Which statement is correct about Consumer Goods- Einstein Visit Recommendations?

Options:

A.

Visit Recommendations are automatically generated by recent case activities

B.

Visit Recommendations automatically take into consideration already created visits for the store

C.

Visit Recommendations rules consider the store operating hours

D.

Visit Recommendations can be created using the Next Best Action Strategy

Question 6

Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

Options:

A.

Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter

B.

Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages

C.

Create a quick action to create a note addressed to a team member

D.

Display a notification for every message that a team member sends while the Field Rep is on the app

Question 7

A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

Options:

A.

Create an In-Store Location called Frozen Food Aisle'.

B.

Create a record type called 'Frozen Food Aisle on the task.

C.

Create a picklist field called location' to document the Frozen Food Aisle.

D.

Nothing as Product2 captures that the product is frozen.

E.

Create a record type called 'Frozen Food Aisle' on the retail store.

Question 8

At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

Options:

A.

Location

B.

Retail Store Group

C.

Retail Store

D.

In-Store Location

E.

Account

Question 9

For what two reasons would the standard record pages for tasks of type “Other” be visible instead of the KPI component

Options:

A.

Lightning App Builder does not support configuration of the standard record pages to include the KPI component

B.

Salesforce Mobile App always displays the standard record pages

C.

If related object is a custom object it will always display the standard record page

D.

The record page Custom Task KPI Component has not been assigned to the concerned user profile

E.

The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder

Question 10

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

Options:

A.

The Salesforce admin has not created and activated a Salesforce survey

B.

The rep is missing the Create Surveys permission

C.

A custom Assessment Task definition has not been created

D.

A related survey invitation has not been generated

E.

The Retail Execution Survey Lighting Flow has not been action

Question 11

Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?

Options:

A.

Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task

B.

Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)

C.

Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location

D.

Promotion Product, Retail Store KPI, Delivery Task and in Store Location

Question 12

Which two standard capabilities are available when executing a promotion check in the field?

Options:

A.

Viewing which products are included in the protection

B.

Marking the promotion as complete

C.

Taking a photo of the promotion

D.

Changing the promotion planning dates

E.

Changing the discounts on the products included in the promotion

Question 13

Which object is connected to Action Plan?

Options:

A.

Assessment Task

B.

Visit

C.

Action Plan Template item

D.

Retail Store

Question 14

Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

Options:

A.

Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department

B.

Create an opportunity and use CPQ to send the restaurant manager an enticing quote

C.

Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

D.

Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order

Question 15

Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

Options:

A.

Tableau CRM Plus User

B.

Retail Execution Lightning Plus

C.

Tableau CRM Plus Admin

D.

Lightning Direct Store Delivery

E.

Action Plans

Question 16

Which Statement is accurate regarding Action Plan Templates?

Options:

A.

They can be associated with Assessment Task Definitions and Component Tasks

B.

They can be Cloned

C.

They can be deleted

D.

They cannot be setup in the mobile application

Question 17

Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?

Options:

A.

Goods Metrics

B.

Shelf Metrics

C.

Planogram Metrics

D.

Object Metrics

E.

Model Metrics

Question 18

Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

Options:

A.

A visual mashup that displays the required map on the promotions page

B.

An unmanaged package from the AppExchange modified to meet the requirements

C.

The nearby map component on the promotion records page

D.

The map component added to the home page

Question 19

A company called Alpine is running a 'buy one get one free’ (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

Options:

A.

At the energy bar product SKU level

B.

At the Alpine brand catalog level

C.

At the custom context field level

D.

At the energy bar product category level.

Question 20

Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

Options:

A.

Product

B.

Retail Store KPI

C.

Shipment

D.

Product Transfer

Page: 1 / 7
Total 68 questions