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Salesforce CRT-402 Certification Preparation for Platform App Builder Exam Practice Test

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Total 234 questions
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Certification Preparation for Platform App Builder Questions and Answers

Question 1

What type of field can be used to filter a Report Chart that has been added to aPage Layout?

Options:

A.

Name Field

B.

Formula Field

C.

Matching ID Field

D.

Standard Field

Question 2

Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?

Options:

A.

Create separate home page custom components and layouts; assign to user by role.

B.

Expose specific elements within a home page custom component determined byprofile.

C.

Create separate home page custom components and layouts; assign to user by profile.

D.

Expose specific elements within a home page custom component determined by role.

Question 3

Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers

Options:

A.

Header and search bar color.

B.

The image on loading page

C.

Background color on loading page.

D.

Notification and search icon

E.

Action bar color

Question 4

The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. TheDirector wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

Options:

A.

Escalation rules

B.

Visual workflow

C.

Lightning Process Builder

D.

Scheduled Apex

Question 5

Which statement is true about converting a lead? Choose 3 answers

Options:

A.

The lead’s most recent campaign record is automatically applied to the “PRIMARY campaign source” field on the opportunity

B.

Users can convert leads that are associated with an active approval process.

C.

Multi-select picklist values on lead records overwrite values on the contact’s corresponding field.

D.

Administrators may choose whether to enforce validation rules & triggers

E.

The system automatically maps standard lead fields to standardaccount, contact, and opportunity fields.

Question 6

A new custom object is being created with a private sharing setting. The business wants to share individual records withspecific people or group of people on a case by case basis. What options does the business user have to manually share individual records? Choose 3 answers

Options:

A.

Public Groups

B.

Permission Sets

C.

Roles

D.

Profiles

E.

Users

Question 7

What is a key consideration when using unmanaged packages? Choose 2 answers

Options:

A.

A namespace is notrequired to create an unmanaged package.

B.

The person who created the unmanaged package can change or update installed components

C.

The person who created the unmanaged package has no control over the installed components

D.

A namespace is required to create an unmanaged package.

Question 8

The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

Options:

A.

Changing the data type of a field used in an apex class from number to text.

B.

Changing the data type of a field used in a report from a text to an encrypted field

C.

Changing the data type of a field used as an external id from number to text.

D.

Changing the data type of a field used in lead conversion from number to text

Question 9

Universal Containers has separated business requirements for consumer and Business Opportunities. The sales team workwith both types of Opportunities. The app builder created two record types on the Opportunity Object. Which action can now be performed? Choose 2 answers

Options:

A.

Prevent access to secure data fields by sales process.

B.

Specify a different page layout by salesprocess.

C.

Enable field validation by sales process.

D.

Create unique Opportunity stages by sales process.

Question 10

Universal Containers provides access toSalesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?

Options:

A.

Create separate home page custom components and layouts; assign to users by role.

B.

Create separate home page custom components and layouts; assign to users by profile

C.

Expose specific elements within a home page custom component determined by role.

D.

Expose specific elements within a home page custom components determined by profile.

Question 11

What type of field can be referenced by a Roll-up Summary field using SUM? Choose 3 answers

Options:

A.

Formula

B.

Currency

C.

Number

D.

Percent

E.

Date

Question 12

Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead's information. Which automation process will accomplishthis without writing any code?

Options:

A.

Create a process using Lightning Process Builder to send the outbound message.

B.

Create a Workflow Rule with an outbound message as the action

C.

Use Visual Workflow to create a wizard that will send an outbound message.

D.

Design an Approval Process that sends an outbound message upon arrival.

Question 13

Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in thesalesforce1 mobile app. Which option is available to an app builder to satisfy the requirement?

Options:

A.

Create sales and marketing profiles to ensure read access to different objects

B.

Create roles for sales and marketing and assign a custom homepage layout for each role.

C.

Create mobile navigation menus for both the sales and marketing profiles.

D.

Create public groups for sales and marketing and create mobile navigation menus for each group.

Question 14

At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priorityshould be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers

Options:

A.

CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “/s.gif”)

B.

IMAGE( IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”))), “Priority Flag”)

C.

IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”, “/s.gif”)))

D.

IMAGE(CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “Priority Flag”)

Question 15

Where can a custom button be placed? Choose 3 answers

Options:

A.

On the User Object

B.

On the Custom List View

C.

On a Person Account

D.

On a related list

E.

On a Web-to-Case form

Question 16

What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers

Options:

A.

Users with the “Manage Public Reports” permission can organize reports by creating custom report folders and sending invitations to users to access them.

B.

Users must have certain permissions to access public, hidden, or shared folder.

C.

Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can create custom reports that all users can view.

D.

Users that want to grant access to personal folders can manually share a personal folder with a user or public group.

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