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Salesforce CRT-211 Prepare for your Advanced Administrator Certification Exam (SP23) Exam Practice Test

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Total 241 questions

Prepare for your Advanced Administrator Certification Exam (SP23) Questions and Answers

Question 1

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

Options:

A.

Read permission is required on both master records.

B.

Access permission Is not required on either master record.

C.

Create permission Is required on both master records.

D.

Read permission is required on at least are master record.

Question 2

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

Options:

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.

Question 3

A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

Options:

A.

Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.

B.

Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.

C.

Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.

D.

Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

Question 4

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

Options:

A.

Assign a permission set to give them access to the new object.

B.

Check the Field-Level Security of the new custom object’s Name field.

C.

Ensure Allow Sharing is checked on the custom object.

D.

Confirm the object us marked as deployed and not in development.

Question 5

Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.

Which two options should the administrator use to automate these updates?

Choose 2 answers

Options:

A.

Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.

B.

Create a Process Builder that runs when a record is changed.

C.

Create a flow that runs when a record is created or updated.

D.

Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

Question 6

Cloud Kicks needs to track government-issued identification numbers for its customers. The security team requires that the identification number cannot changed by users and must be masked when displayed, except the last two digits.

Which two recommended configurators should administrator create? Choose 2 answers

Options:

A.

Use a field with Classic Encryption.

B.

Enable Shield Platform Encryption.

C.

Configure a Field Encryption Policy

D.

SetRead-Only Field-Level Security in the user Profile

Question 7

As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.

What should the administrator review to meet this requirement?

Options:

A.

Field History Tracking

B.

Setup Audit Trail

C.

Historical Trending

D.

Analytic Snapshot

Question 8

An administrator at AW Computing noticed that a custom field on the Contact object was changed from text to text area.

What tool should the administrator use to investigate this change?

Options:

A.

Developer Console

B.

Field History Tracking

C.

Debug Log

D.

View Setup Audit Trail

Question 9

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

Options:

A.

Create and Upload Change Sets

B.

Modify Metadata Through Metadata API Functions

C.

Deploy Change Sets

D.

API Enabled

Question 10

The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?

Options:

A.

Use entitlement management.

B.

Add a service contract to the record.

C.

Turn on Service Cloud.

D.

Build a new custom object.

Question 11

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

Options:

A.

Review the setup audit trail prior to changes.

B.

Refresh the full copy sandbox daily.

C.

Test changes in a shared sandbox.

D.

Build automation and validation rules using screen flows.

Question 12

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

Options:

A.

The data change Is triggered by an update record Flow element.

B.

The field is being updated by a workflow field update.

C.

The field is being updated by an Apex before trigger.

D.

The user has the Modify All Data permission on the object.

Question 13

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.

Which two options would be required for a sales rep to add a rep to the opportunity team?

Choose 2 answers

Options:

A.

Transferred ownership of the Opportunity to the sales rep

B.

A permission with Edit access on the Account object

C.

A role above the Opportunity owner in the role hierarchy

D.

Transferred ownership of the Account to the sales rep

Question 14

Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records from being created.

Which two ways should the administrator customize duplicate management?

Choose 2 answers

Options:

A.

Modify the Global Picklist Value Sets.

B.

Configure custom duplicate rules.

C.

Create custom matching rules.

D.

Set up mobile duplicate alerts.

Question 15

A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.

What should the administrator review to solve this issue?

Options:

A.

Enable owner adjustment

B.

Enable manager adjustments

C.

Allow Forecasting

D.

Allow Override Forecasts

Question 16

Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the administrator use to migrate these changes to production from the sandbox?

Choose 2 answers

Options:

A.

Package deployment

B.

Change Data Capture

C.

Outbound Change Set

D.

Inbound Change Set

Question 17

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.

How should the system administrator modify thr report meet this request?

Options:

A.

Add a cross-filter and a with' sub-filter.

B.

Build a row-level formula.

C.

Change the format to a joined repi

D.

Include a contains filter on Subject.

Question 18

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.

Create a report of Accounts and export it to Excel.

B.

Query and export the Account History object using Data Loader.

C.

Use the Data export service in setup.

D.

Create a list view of Account History and print using the Printable View action.

Question 19

Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.

What should sales reps do to ensure their quotes and opportunities reflect their sales?

Options:

A.

Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.

B.

Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.

C.

Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.

D.

Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.

Question 20

A developer is getting errors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.

Where should the administrator check to see what was recently changed?

Options:

A.

Salesforce Optimizer

B.

Dev Console

C.

Field History

D.

Setup Audit Trail

Question 21

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

Options:

A.

Build a Lightning component to display fields that only apply to condos.

B.

Create a Record Type for the type of property and custom page layouts for each.

C.

Configure a validation rule to display fields based on the type of property the user is viewing.

D.

Make is custom Lightning page to display specific fields based on the type of property.

Question 22

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.

How should an administrator ensure cases are properly prioritized?

Options:

A.

Auto-Response Rules

B.

Escalation Rules

C.

Assignment Rules

D.

Workflow Rules

Question 23

The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.

What debug log category should be used?

Options:

A.

Workflow

B.

Callout

C.

System

D.

Database

Question 24

The administrator at Cloud Kicks built a flow in a sandbox. After testing and validating the flow, the administrator plant to promote the flow to the production environment with a change set.

Which three considerations should the administrator be aware of when moving flows with a change sat? Choose 3 answers

Options:

A.

Flows deployed are inactive and need to be manually activated.

B.

Flow allows only one version of the flow when deployed with a change sat.

C.

Deploying or redeploying a flow with change sets creates a version of the flow in the destination org.

D.

All flow dependencies are automatically added to the change set.

E.

Flows ere automatically activated upon deployment.

Question 25

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

Options:

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

Question 26

An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.

Choose 2 answers

Options:

A.

Change the user experiencing the issue to the System Administrator profile.

B.

Open the flow In Debug mode and Run the Flow as another user.

C.

Change the Default Case Creator to the user's manager.

D.

Log in as another user and run the flow.

Question 27

The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.

What should the administrator recommend to solve this?

Options:

A.

Create a cross-object formula.

B.

Use a picklist field.

C.

Make a Rollup Summary.

D.

Add a lookup field to Account.

Question 28

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

Options:

A.

Salesforce Platform Encryption

B.

Export Data Settings

C.

Salesforce Shield

D.

Muted Permission Sets

Question 29

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.

What should the administrator handle this request?

Options:

A.

Assign a permission set that has View All on Leads.

B.

Add an app with the Leads tab to the user's profile.

C.

Assign the contractor a public group with Lead access.

D.

Create a profile with Read Only for all Leads.

Question 30

An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter.

Which two reasons explain why the user's data is missing from Identity Verification History?

Choose 2 answers

Options:

A.

Identity Verification History stores the last year's worth of data.

B.

User belongs to a specific role for which identity verification data is not stored.

C.

Up to 20,000 records of users' identity verification attempts are stored.

D.

The last 6 months worth of data is stored in the Identity Verification History.

Question 31

The sales department has asked to limit access to the Amount field on the Opportunity to only tnose users. In the sales department and on the executtve team, Northern Trail Outfitters uses six custom profiles including Sales User. Marketing user, call Center user. Executive User Sales Manager user, ana call Center Manager user. Field level access is removed from three or the profiles In the sandbox.

What action should an administrator take to make sure this change is in production?

Options:

A.

Create a sandbox template and push it to production to reflect the update.

B.

Manually restrict access to this field for each profile via Setup Just like the sandbox.

C.

Deploy a change set from tht sandbox to prodUGBOffl including the Amount field with all the custom profiles.

D.

Process a change set with the profiles that should no longer have access to the field.

Question 32

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Options:

A.

Bucket Report

B.

Joined Report

C.

Summary Report

D.

Matrix Report

Question 33

AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.

What should the administrator do to configure the account page layout?

Options:

A.

Display both the contacts and the related contacts related lists.

B.

Display the related accounts related list on the page layout.

C.

Display the related contacts related list and add the direct field.

D.

Display the contacts related list and add the related field.

Question 34

Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.

What should an administrator recommend?

Options:

A.

Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.

B.

Create separate record types for the Customer Service and Sales users' records.

C.

Configure two separate permission sets and assign the appropriate permissions to each user.

D.

Make two separate Lightning record pages and assign them to the applicable profiles.

Question 35

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.

Select the Debug Enabled checkbox on platform events,

B.

Platform events are unavailable for debugging.

C.

Set a debug log on the Automated Process entity.

D.

Search the AppExchange to And a tool that assists with debugging.

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Total 241 questions