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Salesforce Advanced-Administrator Salesforce Certified Advanced Administrator (SP23) Exam Practice Test

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Total 238 questions

Salesforce Certified Advanced Administrator (SP23) Questions and Answers

Question 1

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements?

Choose 2 answers

Options:

A.

Assignment Rules

B.

Validation Rules

C.

Matching Rules

D.

Workflow Rules

Question 2

The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.

What is the recommended security setting to configure?

Options:

A.

Enforce login IP ranges on every request.

B.

Lock sessions to the domain in which they were first used.

C.

Require a high assurance session.

D.

Force logout on session timeout.

Question 3

Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Options:

A.

Heroku

B.

Process Builder

C.

Workflow Action

D.

flow

Question 4

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

Options:

A.

Login History

B.

Debug Log

C.

Setup Audit Log

D.

Record History

Question 5

Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.

What could the administrator do to troubleshoot the issue?

Options:

A.

Check the Approval Process to make sure it is on the correct version.

B.

Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.

C.

Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.

D.

Change the value with a Specific New Field Value so the Process Builder knows what value to look for.

Question 6

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

Question 7

An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.

What feature should the administrator use to fulfill this requirement?

Options:

A.

Data Classification

B.

Schema Builder

C.

Classic Encryption

D.

Field-Level Security

Question 8

Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.

How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Options:

A.

Use validation rules targeting the logged-in user.

B.

Add View All access for the object via the managers profile.

C.

Create sharing rules for each manager based on the record owner.

D.

Grant access using hierarchies via the sharing settings.

Question 9

Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

Which two options will CK need to use to manage its customers' accounts?

Choose 2 answers

Options:

A.

Contacts to Multiple Accounts

B.

Leads

C.

Person Accounts

D.

Campaign Members

Question 10

What should an administrator do to keep secure fields protected in email templates'?

Options:

A.

Implement GDPR.

B.

Set up an approval process for email alerts.

C.

Remove the fields from the email.

D.

Use classic encrypted fields.

Question 11

A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.

What should the administrator review to solve this issue?

Options:

A.

Enable owner adjustment

B.

Enable manager adjustments

C.

Allow Forecasting

D.

Allow Override Forecasts

Question 12

Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration.

Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator?

Choose 2 answers

Options:

A.

Set up users and password management.

B.

Configure updates to sharing rules.

C.

Manage custom objects and customize nearly every aspect.

D.

Make updates to permission set configurations.

Question 13

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options:

A.

Change the field type to a Lookup Relationship.

B.

Select the Allow Reparenting' checkbox on the Master-detail field.

C.

Uncheck 'Delete this record also' to turn off cascading deletes.

D.

Delete the Roll-up Summary field on the parent.

Question 14

An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.

Once the junction object is created, what are the next two steps the administrator should take?

Choose 2 answers

Options:

A.

Make a master-detail relationship field on the junction object to the Region object.

B.

Build a master-detail relationship field on the Region object to the junction object.

C.

Create a master-detail relationship field on the Account object to the junction object.

D.

Configure a master-detail relationship field on the junction object to the Account object.

Question 15

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.

The flow type will determine the order of execution.

B.

The last created date of the flow will determine the order.

C.

The order of flow execution is unpredictable.

D.

The flows will execute in alphabetical order based on their names.

Question 16

Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.

How will this impact users when reading, editing, or reporting on Accounts?

Options:

A.

Encrypted fields are unable to be used the report criteria or list views filters.

B.

Users will need the View Encrypted Data permission to edit the field.

C.

Encrypted fields can be added to a list view and rule filters.

D.

Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.

Question 17

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Options:

A.

Export

B.

Update

C.

Insert

D.

Upsert

Question 18

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.

What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

Options:

A.

The row count on a summary report grouped by account name

B.

A Cross Filter selecting opportunities with accounts

C.

A custom report type showing opportunities with accounts

D.

The Show Unique Count option on the account name column

Question 19

The director of sales wants to make sure that every opportunity has either a sales engineer or an account executive assigned to the deal.

How should the administrator meet this requirement?

Options:

A.

Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.

B.

Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.

C.

Require the Sales Engineer and the Account Executive lookup fields on the page layout.

D.

Assign a task to the owner if an opportunity is created without one of these fields filled out.

Question 20

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Options:

A.

Create a separate price book.

B.

Implement CPQ.

C.

Remove the approval process.

D.

Enable Subscriptions.

Question 21

At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.

What is the reason only one user can see the account record?

Options:

A.

Workflow Rule

B.

Manual Sharing

C.

Queues

D.

Role Hierarchy

Question 22

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

Options:

A.

Hide the Record Type field on the Account section of the Conversion Layout.

B.

Build a process that updates the record type field to B2C Customer after conversion.

C.

Use a validation rule to ensure the company name on B2C Leads is blank.

D.

Change organization-wide default settings for contacts to Controlled by Parent.

Question 23

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

Question 24

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

Options:

A.

Before save How Trigger

B.

Batch Update

C.

Workflow Rule Field Change

D.

Screen Row

Question 25

The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?

Options:

A.

Use entitlement management.

B.

Add a service contract to the record.

C.

Turn on Service Cloud.

D.

Build a new custom object.

Question 26

Which two ways can an administrator review the page performance for a Lightning record page?

Choose 2 answers

Options:

A.

Lightning Usage App

B.

Analyze Button

C.

Activation Button

D.

Pages Menu

Question 27

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

Options:

A.

Assign a permission set to give them access to the new object.

B.

Check the Field-Level Security of the new custom object’s Name field.

C.

Ensure Allow Sharing is checked on the custom object.

D.

Confirm the object us marked as deployed and not in development.

Question 28

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

Options:

A.

Salesforce Platform Encryption

B.

Export Data Settings

C.

Salesforce Shield

D.

Muted Permission Sets

Question 29

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

What feature should the administrator configure?

Options:

A.

Enable the Case Feed.

B.

Create article types.

C.

Define data categories and visibility.

D.

Setup record types and page layouts.

Question 30

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Options:

A.

Read-only

B.

Modify All

C.

Read, Create, and Edit

D.

No Access

Question 31

AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.

how should an administrator meet these retirements?

Options:

A.

Add an entitlement template to the product for phone support.

B.

Include a milestone to the product with a term of 365 days for phone support.

C.

Configure a flow to create a milestone co the asset upon purchase.

D.

Create a flow to attach an entitlement to the asset upon purchase.

Question 32

What are three options available to the administrator to help with this issue? Choose 3 answers

Options:

A.

Move some page components behind a tab.

B.

Remove some of the fields displayed.

C.

Deactivate unnecessary validation rules.

D.

Convert all Process builders to flows.

E.

Reduce the number of related lists displayed.

Question 33

AW Computing has a new requirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team.

What relationship should be used to relate the Audit object to the Account object?

Options:

A.

Master-Detail

B.

Lookup

C.

Many-To-Many

D.

Self

Question 34

A developer is getting errors for Production deployment. The test deployment in the Full sandbox, which included a local test run, was successful. The Full sandbox was last refreshed 2 weeks ago.

Where should the administrator check to see what was recently changed?

Options:

A.

Salesforce Optimizer

B.

Dev Console

C.

Field History

D.

Setup Audit Trail

Question 35

Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently,usrrs have noted that their pages take a long time to load and it's starting to negatively impact their experience.

What should the administrator do to help diagnose where improvements can be made?

Options:

A.

Check the debug logs found in the Environment section of Setup.

B.

Click Analyze from the Lightning App Builder toolbar.

C.

Review the debug logs from the Developer Console.

D.

Use the Apex debugger while loading a customer record.

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Total 238 questions