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Salesforce ADM-201 Salesforce Certified Administrator (SP23) Exam Practice Test

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Total 248 questions

Salesforce Certified Administrator (SP23) Questions and Answers

Question 1

Cloud Kicks has asked the administrator to test a new screen flow that create contacts.

What are two key components of testing the flow?

Choose 2 answers

Options:

A.

Set Up a flow interview to test the flow.

B.

Run the flow using it to create contacts.

C.

Use Debug to test the flow in Flow Builder.

D.

Test the flow in a sandbox.

Question 2

Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

Which two steps should the administrator configure to meet this requirement?

Choose 2 answers

Options:

A.

Add a custom master-detail field for shoe designs on the Product object,

B.

Create a custom object for shoe designs.

C.

Use the standard object for designs.

D.

Configure a custom lookup field for shoe designs on the Product object.

Question 3

Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked

the administrator to help sales reps prioritize and close more deals.

What should the administrator and close more deals.

Options:

A.

Einstein Lead Scoring

B.

Einstein Search Personalization

C.

Einstein Activity Capture

D.

Einstein Opportunity Scoring

Question 4

Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.

What are two considerations when installing a managed package in a sandbox?

Choose 2 answers.

Options:

A.

Any metadata changes to the package have to be recreated in production.

B.

The installation link has to be modified to test.saiesiorcc.com.

C.

Install for Admins Only will be the only Install option available.

D.

The package will be removed any time the sandbox is refreshed.

Question 5

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK

has an automated business process it wants to run once a week to count the number of open cases related to an account.

How should the administrator recommend automating this business process?

Options:

A.

Create a workflow rule with an outbound message.

B.

Set up a scheduled process in Process Builder.

C.

Configure a scheduled flow in flow Builder.

D.

Use a process to update the account when it is edited

Question 6

The administrator at Cloud Kicks has created an approval process for time off requests.

Which two automated actions are available to be added as part of the approval process?

Choose 2 answers

Options:

A.

Field Update

B.

Chatter Post

C.

Auto launched Flow

D.

Email Alert

Question 7

The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several

fiscal quarters so they can set goals and benchmark how reps are performing.

Which two features should the administrator configure?

Choose 2 answers

Options:

A.

Sales Quotes

B.

Opportunity List View

C.

Forecasting

D.

Opportunity Stages

Question 8

The administrator at Ursa Major Solar has created a custom report type and built a report for

sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue?

Choose 2 Answers

Options:

A.

The custom report type is in development.

B.

The user’s profile is missing view access.

C.

The org has reached its limit of custom report types.

D.

The report is saved in a private folder

Question 9

Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted,

and there can be multiple design for one product across various stages.

Which two steps should the administration configure to meet this requirement?

Choose 2 answers

Options:

A.

Create a Custom Object for shoe design.

B.

Configure a Custom Lookup Field for shoe design on the product object.

C.

Add a custom master detail field for shoe design on the Product Object.

D.

Use the Standard Object for designs.

Question 10

Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value

of their Opportunities.

What should an administrator suggest to meet this request?

Options:

A.

Define a new Stage picklist value.

B.

Create a custom field on Opportunity.

C.

Configure Forecasting support.

D.

Make the field editable on page layouts

Question 11

The Human resources department at Northern Trail outfitters wants employees to provide

feedback about the manager using a custom object in Salesforce. It is important that managers are

unable to see the feedback records from their staff.

How should an administrator configure the custom object to meet this requirement?

Options:

A.

Uncheck grant access using Hierarchies.

B.

Define a criteria-based sharing rules.

C.

Set the default external access to private.

D.

Configure an owner-based sharing rules.

Question 12

The administrator at AW Computing wants to send off client welcome tasks and a welcome email to

the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

Options:

A.

Validation Rule

B.

Outbound Message

C.

Approval Process

D.

Process Builder

Question 13

An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce

mobile app.

Which two types of pages could an administrator build and customize using the Lightning App Builder?

Choose 2 Answers

Options:

A.

User Page

B.

Dashboard page

C.

App page

D.

Record Page

Question 14

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.

How should the administrator configure the policies in my domain settings?

Options:

A.

Set the login policy to require login from https://nto.my.salesforce.com

B.

Set the Redirect policy to Do Not redirect.

C.

Set the redirect policy to Redirect with a warning to the same page within the domain.

D.

Set the login policy to prevent login from https://login.salesforce.com

Question 15

Universal Container wants to increase the security of their org by requiring stricker user passwords.

Which two of the following should an administrator configure?

Choose 2 answers

Options:

A.

Password different then username

B.

Prevent common words

C.

Minimum password length.

D.

Password complexity requirement.

Question 16

Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object

displays on the Opportunity page layout.

Which type of the field should an administrator create to accomplish this?

Options:

A.

Custom Account Field

B.

Standard Account Field.

C.

Cross Object Formula Field

D.

Master detail relationship Field

Question 17

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list

from the Account record. Sales users want to see Case created date and status while Customer Care

would like to see owner, status, and contact.

What should the administrator use to achieve this?

Options:

A.

Related Lookup Filters

B.

Compact Layout Editor

C.

Page Layout editor

D.

Search Layout Editor

Question 18

An administrator has reviewed an upcoming critical update.

How should the administrator proceed with activation of the critical update?

Options:

A.

Activate the critical update in a sandbox.

B.

Allow the critical update to auto-activate.

C.

Activate the critical update in production.

D.

Allow the critical update to auto-activate in a sandbox.

Question 19

An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW

Computing.

What should the administrator do to meet the deadline without increasing the budget?

Options:

A.

Train someone on the sales and marketing teams to build dashboards.

B.

Check the AppExchange for prebuilt Solution that can be easily customized.

C.

Hire a Consultant to build the custom dashboards.

D.

Build the dashboards manually to meet the deadline.

Question 20

Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.

What should an administrator use to accomplish this?

Options:

A.

Before Save flow

B.

Validation rule

C.

Workflow rule

D.

Required fields

Question 21

Users at Universal Containers would like to visually see the sales stages on an Opportunity

page. The administrator is configuring path for Opportunities.

Which is an important consideration for path configuration?

Options:

A.

Kanban views for Path must be configured manually.

B.

The Owner field can be edited in the key fields Panel.

C.

Celebrations are unable to be added to a path.

D.

Path can include guidance and key fields for each stage.

Question 22

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the

fields related to customer accounts and another page layout includes fields for partner accounts. The

administrator has assigned the customer account page layout to sales and support users and the partner

account layout to the partner management team.

What should the administrator configure to meet this requirement?

Options:

A.

Use a public group and a criteria-based sharing rule to share customer accounts with the partner

team.

B.

Add members of the partner management team to the default Account team for the customer

accounts.

C.

Grant create, read, edit and delete access to customer accounts on the partner team profile.

D.

Create one record type for customer accounts and one record type for partner accounts.

Question 23

Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?

Options:

A.

Add the knowledge component to the page layout.

B.

Add the Knowledge component list to the page layout.

C.

Add the Knowledge related list to the page layout.

D.

Add the knowledge related list to the record page

Question 24

Cloud Kicks users are seeing error messages when they use one of their screen flows. The error

messages are confusing but could be resolved if the users entered more information on the account

before starting the flow.

How should the administrator address this issues?

Options:

A.

Remove validation rules so that the users are able to process without complete records.

B.

Create a permission set to allow users to bypass the error.

C.

use a fault connector and display a screen with text explaining what went wrong and how to correct

it.

D.

Uncheck the end user Flow Errors box in setup.

Question 25

Which two actions should an administrator perform with Case escalation rules?

Choose 2 answers

Options:

A.

Re-open the Case.

B.

Send email notifications.

C.

Change the Case Priority.

D.

Re-assign the Case.

Question 26

An administrator at Universal Container needs an automated way to delete records based on

field values.

What automated solution should the administrator use?

Options:

A.

Workflow

B.

Process Builder

C.

Flow Builder

D.

Automation Studio

Question 27

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

Options:

A.

Opportunity Processes

B.

Dynamic Forms

C.

Path Key fields

D.

Workflow Rules

Question 28

At universal Containers, users would like to be able to share Salesforce records with other

members of their team, while collaborating around general topics as well.

Which are two considerations for enabling this functionality?

Choose 2 answers

Options:

A.

Collaboration groups are created automatically for every department.

B.

Object layouts should be configured to include the groups related list.

C.

The Add Record action must be configured in the group publisher.

D.

An administrator needs to create a group to enable record sharing

Question 29

The sales manager at cloud Kicks approves time off for their employees. They asked the

administrator to ensure these requests are seen and responded to by a backup manager while the sales

manager is out on vacation.

What should administrator use to fulfill the requirement?

Options:

A.

Delegated approver

B.

Two step Approval process

C.

Approval history related list

D.

Delegated Administrator

Question 30

Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit

findings from a property inspection.

Which feature should an administrator place on the page to fulfill this requirement?

Options:

A.

Related List

B.

Autolaunched Flow

C.

Record Detail

D.

Screen Flow

Question 31

The Administrator at Universal Container wants to add branding to salesforce.

Which two considerations should the administrator keep in mind?

Choose 2 Answers

Options:

A.

Only one theme can be active at a time, and a theme applies to the entire org.

B.

Themes apply to salesforce classic and to the salesforce mobile app.

C.

Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

D.

Chatter external users see the built-in Lightning theme only.

Question 32

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants

an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the

company is performing at any point in time.

How should an administrator create the dashboard without changing any sharing setting?

Options:

A.

Update the dashboard to folder settings to manager for the sales reps role.

B.

Add a filter to the dashboard to filter the opportunities by owner role.

C.

Build individual dashboards for profiles that need to see the enterprise results.

D.

Create a dashboard with the running User set as someone who can see all Opportunities

Question 33

What are three Setting an administrator should configure to make it easy for approvers to

respond to approval requests?

Choose 3 Answers.

Options:

A.

Update the organizations chatter setting to allow approvals.

B.

Enable the organizations Email approval response setting.

C.

Specify initial submission actions within the approval process.

D.

Add the Items to approve component to the approvers home page.

E.

Create a flow to automatically approve all records.

Question 34

Users at Cloud Kicks are reporting different options when uploading a custom picklist on the

Opportunity object based on the kind of opportunity.

Where Should an administrator update the option in the picklist?

Options:

A.

Fields and relationships

B.

Related lookup filters

C.

Record Type

D.

Picklist value sets

Question 35

The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of

the variables in the flow is missing on the debug screen.

What could cause this issue?

Options:

A.

The available for input checkbox was unchecked.

B.

The flow is an inactive version

C.

The field type is unsupported by debugging.

D.

The available for output checkbox was unchecked.

Question 36

The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.

Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?

Choose 2 answers

Options:

A.

Create and Edit for Campaign Member

B.

Marketing user feature license

C.

Customize Application permission

D.

Edit permission for campaigns

Question 37

An administrator at Northern Trail Outfitters is creating a validation rule.

Which two functions should the administrator use when creating a validation rule?

Choose 2 answers

Options:

A.

Formula return type

B.

Error condition formula

C.

Error message location

D.

Rule active date

Page: 1 / 25
Total 248 questions