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SAVE International CVS Certified Value Specialist Exam Practice Test

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Total 147 questions

Certified Value Specialist Questions and Answers

Question 1

Which of the following are effective ways to create a good team-building atmosphere in the Creativity Phase?

Choose 2 answers.

Options:

A.

Encourage all team members to participate

B.

Limit each team member to five ideas

C.

Defer judgment of ideas to the Evaluation Phase

D.

Be selective recording ideas

Question 2

On a FAST diagram, the

Choose 3 answers.

Options:

A.

scope lines represent limits of the VM study subject.

B.

scope lines are shown as solid lines.

C.

basic function is to the immediate right of the left scope line.

D.

higher order function is to the immediate left of the left scope line.

E.

lower order function is to the immediate left of the right scope line.

Question 3

Which of the following activities should a VM Facilitator recommend decision-makers conduct prior to the disposition of VM proposals?

Options:

A.

Develop the Implementation Plan

B.

Further develop VM proposals

C.

Resolve VM proposals

D.

Review VM proposals

Question 4

A FAST diagram is used to

Choose 3 answers.

Options:

A.

Identify the sequence of functions.

B.

Test the validity of functions under study.

C.

Illustrate the relationship of functions to each other.

D.

Help identify missing functions.

E.

Identify required activities.

Question 5

Which of the following are important to the success of the Presentation Phase?

Choose 3 answers.

Options:

A.

Tailoring the material presented based on participants

B.

Presenting each idea developed

C.

Timing of the VM results presentation

D.

Level of development of the VM proposal write-ups

E.

Having the right individuals available to participate

Question 6

The VM job plan separates

Options:

A.

creative steps from analytical steps.

B.

designers from the VM Team.

C.

cost estimates from functions.

D.

project needs from functions.

Question 7

On the function logic path in a FAST diagram.

Choose 3 answers.

Options:

A.

The function on the left expresses the goal of the function on the right.

B.

Changing a function on the function logic path affects all functions to the left of that function.

C.

The function on the right expresses the approach to perform the function on the left.

D.

The function on the left expresses the approach to perform the function on the right.

E.

Changing a function on the function logic path affects all functions to the right of that function.

F.

The function on the right expresses the goal of the function on the left.

Question 8

What reviews should be conducted during the development of VM proposals?

Choose 2 answers.

Options:

A.

Discard controversial VM proposals.

B.

All VM study team members review VM proposals.

C.

Conduct a midpoint review with stakeholders.

D.

Only the VM facilitator reviews the VM proposals.

Question 9

The decision-makers agreed to implement a VM proposal requiring an organizational change. What should be done to improve success?

Choose 2 answers.

Options:

A.

Encourage participation by those affected by the change

B.

Strictly define the implementation plan

C.

Hire a change management consultant

D.

Appoint an oversight committee

Question 10

Some stakeholders disagree with their level of involvement in the VM study scope. What tool could the VM facilitator use to focus the group?

Options:

A.

Work breakdown structure

B.

SWOT analysis

C.

RACI matrix

D.

Paired comparison

Question 11

What are typical examples of evaluation criteria used for a business process study during the Evaluation Phase?

Choose 2 answers.

Options:

A.

Efficiency

B.

Environmental impact

C.

Maintenance

D.

Scalability

Question 12

Which of the following actions would be appropriate to effectively report lessons learned for a VM program?

Choose 2 answers.

Options:

A.

Create a summarized report of lessons learned and share it with the project team.

B.

Store the lessons learned report in a digital folder without any further distribution.

C.

Schedule a meeting with the team to discuss the lessons learned and how they can be applied in future projects.

D.

Ignore the lessons learned discussion since the last project was successful.

Question 13

What should the VM facilitator do differently in the virtual versus in-person environment when delivering a VM presentation?

Options:

A.

Consider participant access restrictions

B.

Identify independent work tools

C.

Define remote access

D.

Use AI technology

Question 14

Which of the following are the outputs of the Presentation Phase?

Choose 2 answers.

Options:

A.

List of participants

B.

Schedule the VM presentation

C.

The VM study report

D.

List of VM proposals and results

Question 15

On the Function Logic Path, how do prescription eyeglasses correct vision?

Question # 15

Options:

A.

Minimize weight

B.

Secure position

C.

Improve durability

D.

Align focus

Question 16

Which of the following are the effects of increasing the duration of a VM study?

Choose 2 answers.

Options:

A.

Site visit duration is unchanged

B.

Additional creative techniques can be used

C.

Numerous FAST diagrams are constructed

D.

Evaluation techniques are more thoughtful

E.

More VM proposals are implemented

Question 17

Which of the following is the most commonly used technique to identify functions?

Options:

A.

FAST

B.

Mind Mapping

C.

Random Words

D.

Random Function Identification

Question 18

Which of the following situations are MOST appropriate for using a RACI matrix?

Choose 2 answers.

Options:

A.

Process flow

B.

Communication gaps

C.

Validated assumptions

D.

Misunderstood concepts

Question 19

Which of the following are inputs to the Presentation Phase?

Choose 3 answers.

Options:

A.

Disposition decision

B.

VM study subject information

C.

List of participants

D.

VM study report

E.

VM proposals

Question 20

A VM study team member arrives with new information during the development of VM proposals. What should the VM facilitator do?

Choose 2 answers.

Options:

A.

Assess the information with the VM team.

B.

Discuss the information with the study subject program manager.

C.

Develop a new VM proposal.

D.

Disregard the information.

Question 21

In a function, the noun can be:

Options:

A.

objective or subjective.

B.

informative or hypothetical.

C.

quantitative or qualitative.

D.

descriptive or superficial.

Question 22

What is the correct order for the management of change stages?

Options:

A.

Adaptation to change, acknowledgement, defensive retreat, shock

B.

Acknowledgement, shock, defensive retreat, adaptation to change

C.

Defensive retreat, shock, acknowledgement, adaptation to change

D.

Shock, defensive retreat, acknowledgement, adaptation to change

Question 23

Unwanted functions

Choose 3 answers.

Options:

A.

degrade performance.

B.

are the focus for problem-solving.

C.

are the byproduct of the way another function is performed.

D.

are used with Value Index to identify opportunities.

E.

increase costs.

Question 24

When selecting VM study team members, which of the following are preferable?

Choose 2 answers.

Options:

A.

Expertise in their field

B.

Availability to attend

C.

Promoting their ideas

D.

Closed-mindedness

Question 25

Which of the following are appropriate techniques to achieve the expected output of the Evaluation Phase?

Options:

A.

Weighted evaluation technique

B.

Blast-create-refine method

C.

Coarse, medium, and fine filters

D.

Forced relationships method

Question 26

A VM study team struggles to reach consensus while evaluating an idea during the Evaluation Phase. Which approaches should the VM facilitator use?

Choose 3 answers.

Options:

A.

Have the team modify the title of the idea.

B.

Ask for more information about the idea.

C.

Remove the idea from further consideration.

D.

Ensure each team member has provided their input.

E.

Restart the evaluation process.

Question 27

Which of the following are balanced scorecard perspectives?

Choose 2 answers.

Options:

A.

Cost

B.

Design

C.

Marketing

D.

Innovation

Question 28

Match the following to their appropriate “How” direction on the function logic path for the prescription eyeglasses.

Question # 28

Question # 28

Options:

Question 29

Lower-order functions are

Choose 2 answers.

Options:

A.

referred to as “assumed” functions.

B.

located outside of the right scope line.

C.

an output of the VM Study.

D.

generally determined by the customer.

Question 30

SMART stands for

Options:

A.

Specific, Measureable, Attainable, Reasonable, and Timebound.

B.

Specific, Measureable, Accountable, Relevant, and Timebound.

C.

Standards, Measureable, Attainable, Relevant, and Timebound.

D.

Standards, Measureable, Accountable, Relevant, and Timebound.

E.

Standards, Measureable, Attainable, Reasonable, and Timebound.

F.

Specific, Measureable, Attainable, Relevant, and Timebound.

Question 31

Which statement best describes the Implementation Phase?

Options:

A.

It occurs before the Information Phase to collect user attitudes

B.

It converts accepted value proposals into executed changes and tracks results

C.

It is identical to the Creativity Phase

D.

It is where all unselected ideas are formally approved

Question 32

A VM Facilitator has been asked to propose ways to reduce the value study time commitment of client VM team members who have specialized knowledge required for the study. What should the VM Facilitator propose to best reduce the time commitments of the specialists?

Options:

A.

Recommend that all team members follow all the VM job plan phases to achieve value improvement.

B.

Suggest that VM team members with specialized knowledge participate in the Development Phase to ensure reasonable value proposals.

C.

Recommend VM members with specialized knowledge participate in the Creativity Phase to ensure the team understands their perspectives.

D.

Suggest VM team members with specialized knowledge participate in the Function Analysis Phase because it leads to creativity.

Question 33

Which of the following should the project manager use to support the implementation of proposals?

Choose 2 answers.

Options:

A.

Previously gathered user experiences.

B.

A detailed implementation plan including timelines and resources.

C.

A contingency plan to address potential issues that may arise during implementation.

D.

The implementation plan without assessing current policies and procedures.

Question 34

The project team expresses uncertainty about how their tasks align with the overall objectives of the VM Job Plan. What steps should the VM facilitator take to enhance understanding of the VM Job Plan?

Choose 2 answers.

Options:

A.

Encourage a collaborative environment by pairing project and VM team members for more in-depth discussions of each other’s roles.

B.

Facilitate a discussion to improve their understanding of how their tasks contribute to the VM Job Plan.

C.

Present the VM Job Plan in detail with minimal interaction, allowing team members to ask questions at the end.

D.

Establish a deadline for project members to complete their preparation.

Question 35

Which of the following are reasons why the VM facilitator and VM study team members should participate in the Implementation Meeting?

Choose 3 answers

Options:

A.

To answer questions about the cost impact

B.

To present the VM proposals

C.

To respond to technical questions about the VM proposals

D.

To address alternative VM proposals

E.

To address the level of effort required for implementation

Question 36

What is needed most for a successful VM program?

Options:

A.

Upper management commitment

B.

Following the VM Job Plan

C.

Having a trained staff

D.

Awareness of applicable laws and standards

Question 37

Subject information:

Service Life = 12 years

Fuel = $9.00 per liter

Annual kilometers driven = 40,000 kilometers

Car A: Paid $40,000 , needs batteries every two years at $600 , needs tires every two years at $1,000 , fuel efficiency = 10 kilometers per liter .

Car B: Paid $50,000 , needs tires every two years at $2,000 , fuel efficiency = 15 kilometer per liter .

Car C: Paid $60,000 , needs tires every two years at $4,000 , fuel efficiency = 20 kilometer per liter .

What is the annual cost for Car C for the service life of the vehicle?

Options:

A.

$18,000

B.

$216,000

C.

$198,000

D.

$36,000

Question 38

Which statement best describes a FAST diagram?

Options:

A.

A schedule network used to calculate project float

B.

A graphical model showing dependent relationships among functions

C.

A cost spreadsheet used to calculate inflation

D.

A procurement chart showing supplier lead times

Question 39

Which of the following are appropriate techniques to achieve the expected output in the Function Analysis Phase?

Choose 2 answers.

Options:

A.

Random function identification

B.

Detailed cost analysis

C.

Paired comparison matrix

D.

Process flowchart

E.

FAST diagramming

Question 40

Which of the following is information that is typically documented for “conditionally accepted” VM proposals during the Implementation Meeting?

Choose 3 answers.

Options:

A.

Timing of the final decision

B.

Grammar changes to the VM proposals

C.

VM team disagreements

D.

Action required

E.

Responsibilities

Question 41

What are key reasons to use a fine evaluation filter?

Choose 2 answers.

Options:

A.

It uses weighted relative importance.

B.

It slows the process to promote initial ideas.

C.

It increases rigor in the evaluation process.

D.

It allows differentiation between ideas.

Question 42

A well-managed VM program will include a process

Choose 2 answers.

Options:

A.

for selecting subjects for VM studies.

B.

to guarantee a return on investment from each VM study.

C.

for identifying when a VM study should be applied to a subject.

D.

that requires a VM study on each subject.

Question 43

Carpet and vinyl tile are acceptable alternatives for an owner to cover 1,000 square meters of floor.

Carpet

Installed cost, including pad = $30 / square meter

Service life = 10 years

Maintenance cost: vacuum weekly = $500 / month

Maintenance cost: shampoo once per year = $3,000 / shampoo

Vinyl

Installed cost, including pad = $10 / square meter

Service life = 15 years

Maintenance cost: vacuum weekly = $400 / month

Maintenance cost: strip and wax once per month = $1,000 / strip and wax

Between carpet and vinyl, which is a better value option for the owner over the service life of the products?

Options:

A.

Carpet $120,000

B.

Vinyl Tile $130,000

C.

Carpet $138,000

D.

Vinyl Tile $178,000

Question 44

The project manager resists implementing the change approved by the decision-makers. What should the VM facilitator do?

Choose 2 answers.

Options:

A.

Document resistance to the decision makers.

B.

Identify additional information needed.

C.

Identify potential threats to implementation.

D.

Reassess the VM proposal.

Question 45

Subject information:

Service Life = 12 years

Fuel = $9.00 per liter

Annual kilometers driven = 40,000 kilometers

Car A: Paid $40,000 , needs batteries every two years at $600 , needs tires every two years at $1,000 , fuel efficiency = 10 kilometers per liter .

Car B: Paid $50,000 , needs tires every two years at $2,000 , fuel efficiency = 15 kilometer per liter .

Car C: Paid $60,000 , needs tires every two years at $4,000 , fuel efficiency = 20 kilometer per liter .

What are the repair and replacement costs for Car B for the service life of the vehicle?

Options:

A.

$6,000

B.

$12,000

C.

$10,000

D.

$4,000

Page: 1 / 15
Total 147 questions