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SAP C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 Exam Practice Test

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Total 120 questions
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SAP Certified Application Associate - SAP Sales Cloud 2111 Questions and Answers

Question 1

You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? There are 2 correct answers to this question.

Options:

A.

Synchronize and exchange leads

B.

Synchronize and exchange appointments

C.

Create opportunities

D.

Create and access contacts

Question 2

For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?

Options:

A.

SAP Commerce

B.

SAP Marketing

C.

SAP CRM

D.

SAP ERP

Question 3

You need to create a mashup on the account overview that will allow you to open a search engine in a new window. What kind of mashup do you create?

Options:

A.

Web service

B.

Data

C.

HTML

D.

URL

Question 4

What is the parameter on which sales team determination is based?

Options:

A.

Primary contact person

B.

Party role

C.

Follow-up opportunity

D.

Territory

Question 5

For which of the following options can you apply workflow rules? Note: There are 2 correct Answers to this question.

Options:

A.

Define and activate custom fields.

B.

Send e-mail notifications.

C.

Define an action response template.

D.

Define conditions for the action field update.

Question 6

Which of the following activities do you perform when you create an interactive dashboard? Note:There are 3 correct Answers to this question.

Options:

A.

Define chart interaction.

B.

Select report variants.

C.

Define access by business role.

D.

Assign the dashboard to a sales organization.

E.

Identify new key figures for dashboard analysis

Question 7

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.

Options:

A.

Visit

B.

Sales quote

C.

Ticket

D.

Appointment

Question 8

Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 3 correct Answers to this question.

Options:

A.

Employee

B.

Sales area

C.

Territory

D.

ABC classification

E.

Account

Question 9

Which of the following are key features for sales contracts? Note: There are 2 correct Answers to this question.

Options:

A.

Autogenerated weekly contract renewal reports

B.

SAP ERP external pricing scenarios

C.

SAP Condition Contract Management integration

D.

Contract renewal workflow notifications

Question 10

You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination?

Options:

A.

It excludes the account during the territory realignment run.

B.

It aligns the account territory determination with the territory realignment run.

C.

It excludes accounts with multiple territories from the territory realignment run.

D.

It aligns all accounts marked for territory override with a territory team.

Question 11

How can you create a business user in SAP Sales Cloud? Note: There are 2 correct Answers to this question.

Options:

A.

Manually create an employee.

B.

Change the fine-tuning activity.

C.

Import using a migration template.

D.

Replicate accounts from SAP CRM.

Question 12

There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this?

Options:

A.

Use a mashup approach.

B.

Build a custom dashboard.

C.

Build a custom UI screen.

D.

Use a data transfer approach.

Question 13

Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units. Which tool do you use to perform this mass update? There are 2 correct answers to this question.

Options:

A.

Data Workbench

B.

Data Migration Tool

C.

Jobs Mass Data Run Object (MDRO) Jobs

D.

XML File Input

Question 14

What activities do you perform in the Administrator work center to enable a new social media channel? There are 3 correct answers to this question.

Options:

A.

Create and schedule a social media import run.

B.

Define the ticket priority with the social media channel provider.

C.

Select the social media channel service level.

D.

Set up access to your social media account.

E.

Select the channel type.

Question 15

When managing the system lifecycle of active tenants in the Service Control Center, what options does an administrator have? Note: There are 2 correct Answers to this question.

Options:

A.

Accept termination.

B.

Copy solution profile.

C.

Terminate restore point.

D.

Cancel transport route.

Question 16

When do you implement the Approval process in SAP Hybris Cloud for Customer? There are 3 correct answers to this question.

Options:

A.

You want different reviewers for a business object based on different conditions.

B.

You want another user to review a business object before it can be processed further.

C.

You want to define multiple review processes for the same business object.

D.

You want the direct approver of a business object to be the reporting line manager.

E.

You want to define multiple review steps for the same business object.

Question 17

A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External Pricing option. Where can the pricing and quantity be edited? Please choose the correct answer.

Options:

A.

In the child item only

B.

In both the parent item and the child item

C.

In the parent item only

D.

In the quotation header

Question 18

What authorization element is used to restrict users' access at the work center level?

Options:

A.

Access context

B.

Access rights

C.

Organizational structure

D.

Field restrictions

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