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PeopleCert MSP-Foundation MSP Foundation, 5th editionExam Exam Practice Test

MSP Foundation, 5th editionExam Questions and Answers

Question 1

Which TWO are objectives of the ‘deliver the capabilities’ process?

    To ensure benefits start to be realized and measured.

    To ensure corrective action is taken where necessary.

    To ensure programme progress is monitored and reported.

    To ensure controls are put in place to ensure benefit realization continues in BAU.

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 2

What is the purpose of programme governance?

Options:

A.

To ensure the internal controls to protect assets, earning capacity, and the reputation of the organization

B.

To enable the organization to do the 'right' projects and programmes, and to do them 'correctly'

C.

To control the work, ensuring transparency and creation of value by the programme

D.

To recognize uncertainty and a diverse range of risk types within a programme

Question 3

Which statement about knowledge is CORRECT?

Options:

A.

It provides confidence to the sponsoring group that the programme will meet its objectives

B.

It is a delivery mode that enables identification of waste and the work to eliminate this

C.

It usually only becomes explicit when there is an investment of effort

D.

It is an activity that is required to achieve some aspect of the programme

Question 4

Which process focuses on the need to ensure business stability when transitioning from old to new ways of working?

Options:

A.

Identify the programme

B.

Close the programme

C.

Embed the outcomes

D.

Evaluate new information

Question 5

Which would be the BEST way to pass on tacit knowledge?

Options:

A.

Store the knowledge in a structured knowledge database

B.

Capture and write down the knowledge so that people can read it

C.

Ensure the knowledge database is accessible to stakeholders

D.

Get the individual who needs the knowledge to talk to the person who has it

Question 6

Which TWO are objectives of the ‘evaluate new information’ process?

Options:

A.

To ensure that the gap between the current state and the target operating model is understood and clearly documented.

B.

To ensure that explicit knowledge is presented to programme boards in an appropriate way.

C.

To ensure that emerging facts are collected efficiently and at pace.

D.

To ensure that knowledge acquired during the programme is retained and lessons learned are put in place for subsequent programmes.A. 1 and 2B. 2 and 3C. 3 and 4D. 1 and 4

Question 7

Which action contributes MOST to achieving the ‘lead with purpose’ principle?

Options:

A.

Maintaining a compelling vision and design of the target operating model

B.

Providing everyone in the programme with access to knowledge and information

C.

Working within clear delegated limits of authority and only escalating decisions when needed

D.

Providing manageable tranches of delivery contributing to clear intermediate landing points

Question 8

Which principle supports the ‘structure’ theme by ensuring that the improvements resulting from programme outcomes align with intermediate landing points?

Options:

A.

Collaborate across boundaries

B.

Deploy diverse skills

C.

Align with priorities

D.

Realize measurable benefits

Question 9

Which document is MOST LIKELY to describe the required levels of privacy?

Options:

A.

Information approach

B.

Delivery approach

C.

Governance approach

D.

Design approach

Question 10

Which is a reason to initiate the ‘close the programme’ process?

Options:

A.

The transition plans are being implemented

B.

Benefits are being realized and measured

C.

Programme resources are deemed to be better used elsewhere

D.

Stakeholders are adopting new ways of workings

Question 11

Which document answers the questions of ‘who’, ‘when’, and ‘how’ to deliver the outcomes of benefit?

Options:

A.

Programme strategy

B.

Programme plan

C.

Programme registers

D.

Programme organization structure

Question 12

Identify the missing word in the following sentence:

A programme risk is defined as an uncertain event that, if it occurs, will have an effect on the achievement of programme [?].

Options:

A.

capabilities

B.

baselines

C.

objectives

D.

strategies

Question 13

Identify the missing word in the following sentence:

A programme is a temporary structure designed to lead multiple, interrelated projects and other work in order to progressively achieve outcomes of [?] for one or more organizations.

Options:

A.

need

B.

benefit

C.

risk

D.

quality

Question 14

Which is a COMMON reason for organizations to invest in programmes of change?

Options:

A.

A clear, defined delivery path needs to be followed

B.

The Plan-Do-Check-Act cycle needs to be implemented

C.

Embedded ways of working need to remain unchanged

D.

Organizational realignment needs to occur

Question 15

What do the three lines of defence provide, in line with the levels of delegated authority, within the programme organization?

Options:

A.

Change control

B.

Assurance

C.

Risk prioritization

D.

Enterprise agility

Question 16

Which factor often results in an organization choosing to manage a change investment as a programme?

Options:

A.

The governance applied to ensure that the organization's individual investments offer strategic value

B.

The need to change embedded ways of working and culture in order to implement strategy effectively

C.

The need to comply with the organization's standards and procedures for the management of risks

D.

The number of internal and external stakeholders that the organization needs to engage with

Question 17

Why should the external environment of a programme be effectively monitored?

Options:

A.

To check that a mechanism for accessing sensitive data is in place

B.

To ensure the programme has a way of capturing knowledge

C.

To enable timely decisions on issues and risks to be made

D.

To provide clarity around responsibilities within the programme

Question 18

Which provides a detailed description of the intended future state of the investing organization?

Options:

A.

Benefits map

B.

Vision statement

C.

Target operating model

D.

Financial plan

Question 19

Which statement BEST describes the purpose of the stakeholder engagement and communications plan?

Options:

A.

It defines the investors in the programme and how funds will be raised and made available to the programme

B.

It describes the risk appetite for the programme and governance regime including terms of reference and delegated limits of authority

C.

It defines the stakeholder context and the controls for ensuring stakeholders are engaged throughout the lifecycle

D.

It describes how stakeholders are identified, prioritized and engaged over the life of the programme, including two-way communication

Question 20

Which TWO are objectives of the ‘close the programme’ process?

    To ensure that knowledge acquired during the programme is retained and lessons learned are put in place for subsequent programmes.

    To ensure that capabilities are fully integrated into business as usual.

    To ensure that projects are started and closed in a controlled manner.

    To ensure that the benefits and dis-benefits of the programme are understood and documented.

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 21

Which is a financial measure that can be used when calculating internal rate of return?

Options:

A.

Staff satisfaction

B.

Asset utilization

C.

Safety performance

D.

Sales growth

Question 22

Which is a purpose of the ‘plan progressive delivery’ process?

Options:

A.

It monitors progress and takes corrective action to keep the programme on track

B.

It structures the projects and other work into tranches to achieve the required capabilities

C.

It enables the organization(s) involved to understand the programme vision

D.

It incorporates the planning and management of the transition from old to new ways of working

Question 23

How does the ‘knowledge’ theme apply the principle ‘lead with purpose’?

Options:

A.

By encouraging a culture of continual improvement demonstrating the value added by programme management

B.

By giving knowledge to people, so that teams from multiple organizations work effectively together

C.

By making knowledge as clear as possible so that teams can adapt to new experiences

D.

By effectively creating and sharing knowledge, so that everyone can do their best work

Question 24

Which principle is the ‘decisions’ theme applying when both the best and worst outcome of a decision is analysed?

Options:

A.

Bring pace and value

B.

Deal with ambiguity

C.

Realize measurable benefits

D.

Align with priorities

Question 25

Which is a result of the ‘structure’ theme applying the ‘collaborate across boundaries’ principle?

Options:

A.

Programme resources are used effectively and efficiently

B.

Safe landing points are offered giving opportunities to adjust to new information

C.

Focus on achieving the programme's goals is maintained

D.

Progress towards the future state is both achieved and managed

Question 26

Which BEST describes the ‘realize measurable benefits’ principle?

Options:

A.

It addresses conflicting and changing organizational objectives and strategy

B.

It reinforces the need for the programme's vision and priorities to be clear

C.

It ensures that improvements are measurable, ideally in financial terms

D.

It ensures the right mix of capabilities are available to achieve outcomes of benefit

Question 27

Identify the missing word(s) in the following sentence:

Cash flow is the net amount of cash and cash-equivalents that the programme requires to pay for [?] over time.

Options:

A.

aggregated risks

B.

resources

C.

dis-benefits

D.

threats

Question 28

How does the ‘assurance’ theme apply the ‘deal with ambiguity’ principle?

Options:

A.

By scheduling the right assurance activities to occur at the right time to add value and prevent issues that slow delivery

B.

By focusing assurance resources on the riskiest areas to bring greater certainty and enable better response to emerging change

C.

By focusing assurance on risks that could affect the achievement of measurable outcomes of benefit to enable benefits to be realized

D.

By designing the three lines of defence to support leaders in their decision-making, focusing leaders' attention on things they can influence

Question 29

Which document describes the monitoring activities required for each of the three lines of defence?

Options:

A.

Decision-making approach

B.

Issue resolution approach

C.

Delivery approach

D.

Assurance approach

Question 30

Which process produces an understanding of the gap between the current state and future state of the organization before detailed structuring of the programme is started?

Options:

A.

Plan progressive delivery

B.

Design the outcomes

C.

Identify the programme

D.

Deliver the capabilities

Question 31

Identify the missing word in the following sentence:

A dis-benefit is defined as a measurable decline resulting from an outcome perceived as negative by the investing organization(s) and which detracts from one or more organizational [?].

Options:

A.

benefits

B.

outcomes

C.

objectives

D.

capabilities

Question 32

Which BEST describes the ‘deal with ambiguity’ principle?

Options:

A.

It drives the design and delivery of coherent organizational capabilities

B.

It focuses on the timing of the work aligned with other key events

C.

It reinforces the need for the programme's vision to be clear

D.

It embraces the volatile, uncertain and complex nature of programmes

Question 33

Which document provides a schedule of organizational change activities?

Options:

A.

Assurance plan

B.

Stakeholder engagement and communications plan

C.

Benefits realization plan

D.

Financial plan

Question 34

Which BEST describes the ‘deploy diverse skills’ principle?

Options:

A.

It identifies, in the budget, the cost of using specialized external skills

B.

It plans the delivery of capabilities at the best pace to achieve the outcomes of benefit

C.

It defines and establishes effective governance across multiple organizations

D.

It drives the design of coherent organizational capabilities to deliver outcomes of benefit

Question 35

Which project delivery mode aims to complete the delivery of outputs within a single pass through sequential phases?

Options:

A.

Continual improvement

B.

Hybrid project lifecycle

C.

Linear project

D.

Iterative project