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Pegasystems PEGAPCSA87V1 Pega Certified System Architect (PCSA) 87V1 Exam Practice Test

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Total 253 questions

Pega Certified System Architect (PCSA) 87V1 Questions and Answers

Question 1

For which use case do you create a new rule in a Pega Platform™ application?

Options:

A.

A developer creates a parallel process to audit changes that a service agent makes.

B.

A developer makes changes to an email message configured in the case life cycle.

C.

A designer reuses a UI section every time the same behavior is needed in the application.

D.

A business user issues a change request for the application to set the default value of a field.

Question 2

You are asked to create a custom status named Open-Review. This status is to be applied to assignments in one application.

How do you satisfy the request?

Options:

A.

Circumstance the existing Open field value record on the application name and update the status value to Open-Review.

B.

Add the Open-Review status to the Application record for the application.

C.

Create a field value record named Open-Review for. pyStatusWork with the Apply To class set to the class group.

D.

Create a field value record named Open-Review for .pyStatusWork and configure an Access When record to apply the status to the correct application

Question 3

You are designing a form for an online bookstore to show new arrivals. Which layout do you use to display the book cover pictures, as shown in the image?

Question # 3

Options:

A.

Screen layout

B.

Column layout

C.

Repeating dynamic layout

D.

Dynamic layout

Question 4

Which two statements demonstrate the role of a report? (Choose Two)

Options:

A.

Reports are used to assess process performance.

B.

Reports are used to update data in a database.

C.

Reports are used to select items from a list while working in an assignment.

D.

Reports are used to source a list of selectable items while working in an assignment

Question 5

A requirement states When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.

Select the case type relationship that satisfies the requirement.

Options:

A.

Make both loan request and credit check top cases.

B.

Make credit check a spin-off case of credit card request.

C.

Make credit check a child case of credit card request.

D.

Make credit card request a child case of credit check.

Question 6

You are building a new booking application in pega platform with a case type that displays a customer's various accounts and allows them to make banking transactions. The transaction data object allows customers to dispute a transaction. The system provides a drop-down list of reasons for the dispute, which are collected along with the transaction ID. According to pega best practices, which option do you use to source the transaction data object?

Options:

A.

External system of record

B.

A data page

C.

Pega platform system of record

D.

No system of record

Question 7

96.An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.

Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

Options:

A.

Create an access group for local warehouse managers.

B.

Delegate the records for the courier service data type.

C.

Define an approval process for adding and removing courier services.

D.

Enable rule checkout for the local warehouse managers

Question 8

In the Answer Area, select the appropriate correspondence configuration for each type of content.

Question # 8

Options:

Question 9

Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

Question # 9

Options:

Question 10

Users create Insurance Coverage Request Cases to authorize insurance payments. Users

enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate request can occur. A request is considered a duplicate if the patient name, procedure type, procedure date match an existing request. You have been given two requirements:

- Ensure that users can identify duplicate requests.

- If a case is duplicate, it is not written to the database. Otherwise, write the case to the database.

Which two options configure application so that users can identify duplicate requests? (Choose two)

Options:

A.

Add a duplicate search step to the case life cycle design.

B.

Configure a duplicate search decision table and add it to a Decision shape

C.

Configure weighted conditions.

D.

Configure a validate rule to validate matching cases.

Question 11

Identify Text, Multi record data relationship, Single record data relationship

Options:

A.

.Address( 1 ).pincode-Multi

B.

.ShippingAddress.City-Text

C.

.BillingAddress.Telephone-Single

Question 12

The following example shows the ruleset list for the logged in operator. What is stored in the Admin@MyCo ruleset ?

Admin@MyCo:

Purchasing:01-01

Purchasinglnt:01-01

MyCo:01-01

MyColnt:01-01

Supplier:01-01

Customer:01-01

lnventory:01-01

Pega-ProcessCommander:07-10

Pega-DeploymnetDefaults:07-10

Pega-LP-Mobile:07-10

Options:

A.

Preferences for the operator

B.

Rules checked out by the operator

C.

Rules delegated to the operator

D.

Rules recently opened by the operator

Question 13

In which two of the following situations would you simulate an integration? (Choose Two)

Options:

A.

The service has slow response times.

B.

The service is not available yet.

C.

You need to test each flow path in the case processing.

D.

The connector is configured to use global resource settings.

Question 14

You have been asked to create a report definition that includes information about the sales offices and sales representatives. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to include the report in a new report category specifically for the sales group. What two configurations are required to support this request? (Choose Two)

Options:

A.

Select the option in the Report Browser that allows users to view your report.

B.

Create a report category rule for sales office reports.

C.

Select the report definition option that displays your report in the Report Browser.

D.

Add a report category for sales group reports in the Report Browser.

Question 15

A retail store wants an application to process a new customer loyalty account. The customer enters their contact information; including name, email, phone number, and address. This information is displayed in a data relationship.

What type of data relationship do you create?

Options:

A.

A Data reference field

B.

An Embedded data field

C.

A Case reference field

D.

A Query field

Question 16

A developer discovers that a calculated property value is returning an unexpected result.

Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)

Options:

A.

Breakpoints

B.

The Event monitor

C.

The Watch function

D.

The Clipboard tool

Question 17

A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on ail field placeholder value components to help visually impaired users.

Which configuration applies the font styling requirement on the field placeholder values in the

application?

Options:

A.

Update the existing Default theme text entry

B.

Run a case type that uses the component and change the font on the view

C.

Add a new theme text entry to the application theme

D.

Upload a new application theme

Question 18

Match each use case to the appropriate configuration.

Question # 18

Options:

Question 19

Based on security factors, which two options are considered strong passwords? (Choose Two)

Options:

A.

lLik3Chocolate&sawDustIcecre@m

B.

d8073&gxn*,.ki;vnhdf($h&m

C.

bluedoor

D.

Pe6@5yst3m$

Question 20

Select each description on the left and drag it to the correct field type on the right.

Question # 20

Options:

Question 21

A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?

Options:

A.

Bug

B.

Feedback

C.

Status

D.

User Story

Question 22

How do you propagate data to a new child case in Pega Express?

Options:

A.

Configure a data page to copy specified properties.

B.

Configure a case calculation to copy specified properties.

C.

Configure the Update Case shape to copy specified properties.

D.

Configure the Create Case shape to copy specified properties.

Question 23

In designing your application, you want to apply consistent visual styles to all parts of the application. How do you meet this requirement?

Options:

A.

Specify a skin in the application rule.

B.

Apply styles to the screen layout.

C.

Use the Live Ul tool to select the skin rule.

D.

Specify a skin in the harness rule.

Question 24

A company requires that patients receive status updates during processing of medical tests.

Patients are not users of the application. You create the work party for the patient as an

instance of which class?

Options:

A.

Data-Party-Person

B.

Data-Party-Operator

C.

Data-Party-Org

D.

Data-Party-Com

Question 25

. Users can select a check box to subscribe to a text messaging service. Selecting the check box displays a field for a user to enter a mobile phone number.

How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?

Options:

A.

Use a when condition in a data transform to determine whether to show the mobile phone number field.

B.

Use a when condition in the flow to branch the flow based on case data.

C.

Use a circumstance on the check box property to create a rule variant that is effective when the check box is selected.

D.

Use a when condition in the Ul form to determine whether to show the mobile phone number field.

Question 26

Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:

♦ A future enhancement request to group a set of existing steps into a multistep form

♦ A drop-down list that is missing one of the required options — This work item is in progress because the missing option prevents work from being done

How do you populate the backlog directly from the spreadsheet?

Options:

A.

Create bugs

B.

Create feedback

C.

Import stories

D.

Create stories

Question 27

An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

Options:

A.

Configure a data page to store the make, model, and year vehicle data.

B.

Configure a connection to an external system of record that contains the make, model, and year vehicle data.

C.

Configure a static list of the make, model, and year vehicle data.

D.

Configure a local data storage of the make, model, and year vehicle data.

Question 28

A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.

Which two configurations do you use together to build the decision table? (Choose Two)

Options:

A.

Create a column for the recommended moving vehicle.

B.

Create rows for the recommended moving vehicle.

C.

Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

D.

Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

Question 29

Given a table which shows total working hours, sick, vacation. Identify how we calculate the respective values

Options:

A.

Total working hours

B.

calculate field, data transform

C.

Sick hours

D.

Leave hours

Question 30

You are defining a user view for a loan application. If the loan applicant indicates there is an existing open account, the Date account opened must be before the current date. Select the approach that meets the validation requirements.

Options:

A.

Use a pick list control to verify the Date account opened is in the past,

B.

Use a validate rule to verify the Date account opened is in the past.

C.

Use a when rule to verify the Date account opened is in the past.

D.

Use a calendar control to verify the Date account opened is in the past.

Question 31

You configure an application to allow users to download a mobile app. When users select one of the three supported platforms (Android, iOS, or Windows Mobile), the application opens a new window pointing to the appropriate app store. How do you configure this behavior?

Options:

A.

Add a button for each platform and configure an action set for each button. In each action set, specify a click event and add an action that opens the vendor's URL in a window.

B.

Add one button and configure three action sets. In each action set, specify a click event and add an action that opens the vendor's URL in a window.

C.

Add one button and configure one action set. In the action set, specify a click event with three actions to open each vendor URL in a window. Apply a when rule to each action to determine the correct URL.

D.

Add three check boxes and one button. For each check box, configure an action set with a click event to set the value of the URL. For the button, configure an action set with a click event to open the URL in a window.

Question 32

In processing a parent case P-l, two child cases C-l and C-2 are created. Which of the following statements is correct about the processing of P-l, C-l, and C-2?

Options:

A.

P-l must be resolved before either C-l or C-2 can be resolved.

B.

Either C-l or C-2 must be resolved before P-l can be resolved.

C.

C-l must be resolved before C-2 can be resolved.

D.

Both C-l and C-2 must be resolved before P-l can be resolved.

Question 33

You are testing an airline reservation case type that does not yet have a UI configured. You need to verify that changing the Purchase Insurance field in the Clipboard updates the TotalCost field.

In which category of the Clipboard tools would you expect to find the PurchaseInsurance field?

Options:

A.

Linked Property Pages

B.

User Pages

C.

Data Pages

D.

System Pages

Question 34

Which two statements about data records are true? (Choose Two)

Options:

A.

Data records define permissible values for data fields.

B.

Data records are displayed in a searchable text field by default.

C.

Data records require external storage.

D.

Data records are displayed in a drop-down list by default.

Question 35

A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner.

Select the two configuration options that follow best practices to meet the requirement. (Choose Two)

Options:

A.

Design a user view with an annual salary field and a data relationship for cosigner information. Use a visibility condition to display the cosigner information when the salary is below the threshold.

B.

Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.

C.

Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.

D.

Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.

Question 36

Consider the following scenario: - During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview. - Next, an email confirmation is sent to the candidate. - During the interview, the hiring manager captures notes from the discussion. - Finally, the candidate is assigned a technical exercise and the results are added to the case. Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose Two)

Options:

A.

Notify Candidate

B.

Ask Questions

C.

Schedule Interview

D.

Technical Exercise

Question 37

During a playback session, a stakeholder notices that a drop-down list is missing one of the required options. Which work item do you create in Agile Workbench to address this issue?

Options:

A.

User Story

B.

Bug

C.

Feedback

D.

Status

Question 38

A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residential address.

Which routing approach supports this requirement?

Options:

A.

Route the assignment to the correct work queue by using an authority matrix.

B.

Route the assignment to the correct work queue based on business logic.

C.

Route the assignment to a specific underwriter based on business logic.

D.

Route the assignment to the correct work queue by using a reporting structure.

Question 39

Choose two scenarios that you configure using procedural processing. (Choose Two)

Options:

A.

A prescription order page with a list of available prescriptions sent from the customer's health care provider. When the user opts to fill one or more prescriptions, the cost summary updates.

B.

A restaurant reservation page in which the user chooses a reservation and the system returns the number of available tables.

C.

A purchase order request page with a summary of items. The order total price updates after the customer changes a quantity.

D.

A flight booking page where customers can adjust the location and date of the departure and return flights. The ticket prices recalculate after the customer chooses the "recalculate price" option.

Question 40

A company often receives multiple IT tickets for the same issue, such as ''the office Wi-Fi is down. '' You configure Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

Options:

A.

Name of submitter is same

B.

Issue type is same

C.

Department is same

D.

Office location is same

Question 41

Select each description on the left and drag it to the correct property mode on the right.

Question # 41

Options:

Question 42

Users must provide values to certain fields before submitting a job application form. Which configuration adds asterisks to indicate the mandatory fields on the form?

Options:

A.

Use an Edit Validate rule to verify if each of the mandatory properties has a value.

B.

Configure the mandatory fields as Always Required on the form at runtime.

C.

Use a Validate rule to verify the mandatory fields have a value.

D.

Configure a Disable when condition on the mandatory fields at runtime.

Question 43

Which two statements about data objects are true? (Choose Two)

Options:

A.

Data objects can reuse assets from an existing data object through inheritance.

B.

A draft data object references a data type.

C.

A data object created in App Studio creates a data type in Dev Studio.

D.

Data objects are sourced from an external system of record.

Question 44

An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.

♦ The application identifies customer information, such as user ID and locale, upon login.

♦ Cases list the last 10 orders placed by the customer, including the order status.

♦ Customers can select one of the previous 10 orders as the basis for the current order.

Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

Question # 44

Options:

Question 45

Customers on a hotel booking application can add additional amenities to their reservation. The application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity.

How do you configure the user interface to improve access to the content and achieve the business requirement described?

Options:

A.

Configure a disable when condition on each field to allow access when the associated amenity is selected on the drop down control.

B.

Configure a repeating dynamic layout with an embedded section for each amenity and set the layout format to grouped.

C.

Configure a layout group to separate each amenity into individual panels and set the layout to a menu format.

D.

Configure a visible when condition on the drop down control to display each section when the associated amenity is selected.

Question 46

Which two statement are true about insights? (Choose two.)

Options:

A.

You can search for an select the fields that you want to include in an insight.

B.

You can transform data queries into sharable visualizations.

C.

You can transform sharable visualizations into data queries.

D.

You can edit application data directly in an insight.

Question 47

A process routes loan requests to a specific loan officer based on the type of loan. - If the loan is a mortgage, it is routed to Adam Ross. If the loan is for an automobile, it is routed to Julia Samuels. - If the loan is an equity line, the case is routed to Don Smith. How do you configure a router to ensure that case advances to the correct loan officer?

Options:

A.

Route the case to a worklist using a skilled router.

B.

Route the case to a work queue using a When condition.

C.

Route the case to a work queue using a skilled router.

D.

Route the case to a worklist using a When condition.

Question 48

Select each security implementation on the left and drag it to the corresponding security policies.

Question # 48

Options:

Question 49

An insurance claim case type is defined as follows: lf the Review claim step is configured to set

the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Question # 49

Options:

A.

When Investigate claim step completes

B.

When the Process claim stage starts

C.

When the Review claim step completes

D.

When the Review claim step starts

Question 50

A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?

Options:

A.

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

B.

Call a data transform to copy the case ID from pyWorkPage to the email.

C.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

D.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

Question 51

Color options are available to the customer, but the options are available on the screen, and

do not appear with the popup.

Which option to configure the color option?

Options:

A.

Dropdown

B.

Radio button

C.

Check box

D.

Autocomplete/Textfield

Question 52

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

Options:

A.

Group the case ID column.

B.

Group the manager name column.

C.

Summarize the manager name column.

D.

Summarize the case ID column

Question 53

In which three situations can you use a data transform? (Choose Three)

Options:

A.

To copy the first and last name properties into a single property value

B.

To execute a flow action

C.

To create the dependent property after case creation

D.

To set default values for a case

E.

To display the destination value as the location value

Question 54

Which requirement can be implemented through circumstancing?

Options:

A.

An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.

B.

An application sets the default shipping option for orders that exceed USD100 to two-day delivery. Otherwise, the default option is five-day delivery.

C.

An application audits insurance claims that an insurance adjuster values at USD10000 or greater. Otherwise, the claim is approved.

D.

An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.

Question 55

Identify the two requirements that are satisfied by using a data transform. (Choose two.)

Options:

A.

Display the same data on multiple user views.

B.

Convert integer data to text data.

C.

Copy an existing order to a new case.

D.

Validate the format of a property value.

Question 56

An application allows consultants to enter hours worked on a project on a weekly basis.

Consultant hours need approval by the manager and the project supervisor. The approvals can

occur in any order

Which approval configuration meets this requirement?

Options:

A.

Configure a parallel process for each of the required approvals

B.

Add the manager approval to an alternate stage in the case life cycle

C.

Add an optional action for each approval in the appropriate stage

D.

Configure a single cascading approval based on an authority matrix

Question 57

Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.

Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)

Options:

A.

Configure the request type as a weighted condition.

B.

Configure the tenant name as a basic condition.

C.

Configure the apartment address as a basic condition.

D.

Configure the apartment address as a weighted condition.

Question 58

A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?

Options:

A.

Create an approval process for each manager in parallel.

B.

Apply business logic to route a single assignment in the correct order.

C.

Create an approval step with cascading approval.

D.

Route an assignment to a work queue where both roles have access.

Question 59

What are the minimum components of a user interface (Ul) action set?

Options:

A.

Two actions and one event

B.

One action and one event

C.

One action, one event, and one condition

D.

One action and one condition

Question 60

Which requirement demonstrates the need configure correspondance?

Options:

A.

Phone a customer for additional information about the case

B.

Case worker receives a mobile push notification to approve an insurance claim

C.

Assign a new insurance claim to a case worker to process

D.

Email the case worker when the insurance claim is routed to their worklist

Question 61

You are building a form that contains a list of courses. Users will select the courses in which they want to enroll. Which two tasks must take place in Designer Studio? (Choose Two)

Options:

A.

Enable section editing and configure the selection check box by removing the caption.

B.

Create a field group list property and make the property a data reference.

C.

Configure the view in Run mode and change the order of the columns in the view.

D.

Edit the field group list property and set data access to copy data from a data page.

Question 62

A customer views a product available in multiple color options. The customer must select

only one color for each product. Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options ?

Options:

A.

Radio buttons

B.

Text input

C.

Drop-down

D.

Check box

Question 63

A car insurance quote requires a view for potential customers to enter information to process the request. What are two primary decisions to make before you add fields to the view? (Choose Two)

Options:

A.

Is field entry required?

B.

Are processing actions applied to the field?

C.

Does the field require a data source?

D.

How do users enter values into the field?

Question 64

During a playback session, a stake holder notices that a drop-down list is missing one of the required options .which work item do you create in agile workbench to address this issue?

Options:

A.

Bug

B.

Feedback

C.

user story

D.

status

Question 65

Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product. What is the appropriate scope for a data page that sources the list of products purchased by the customer?

Options:

A.

Thread

B.

System

C.

Requestor

D.

Node

Question 66

In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.

How do you configure the Ul so that the order items display is shared between the Payment

view and Order Summary view?

Options:

A.

Convert the Payment section layout that contains order items to a section, and embed this section in the Order Summary section.

B.

Build the Order Summary section with a layout inside to group the order items, similar to the Payment section.

C.

Embed the Payment section in the Order Summary section.

D.

Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the Payment section rule.

Question 67

A developer configures a button with the action set as shown in the following image.

Question # 67

Question # 67

Options:

Question 68

Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:

♦ A future enhancement request to group a set of existing steps into a multistep form

♦ A drop-down list that is missing one of the required options — This work item is in progress because the missing option prevents work from being done

How do you populate the backlog directly from the spreadsheet?

Options:

A.

Import stories

B.

Create bugs

C.

Create stories

D.

Create feedback

Question 69

How do you guide users through an application form without requiring user training?

Options:

A.

Add the corresponding step to an appropriate stage.

B.

Send a notification to the assigned user.

C.

Add an instruction to the assignment.

D.

Add an optional action to the case to explain the task.

Question 70

A form must support accessibility.

How do you enable a user to specify a date?

Options:

A.

Configure a text box to allow date entry.

B.

Use a calendar control that displays an entire year.

C.

Use a calendar control that displays an entire month.

D.

Provide separate controls for month, day, and year.

Question 71

Which studio do you use to configure a service level agreement (SLA) with a passed deadline?

Options:

A.

Admin Studio

B.

Prediction Studio

C.

Dev Studio

D.

App Studio

Question 72

A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.

Select the case lifecycle design that satisfies this requirement.

Options:

A.

A user view for requesting information to the Select Account Type assignment.

B.

Add an optional action to the stage that contains the Select Account Type assignment.

C.

Add a case-wide optional action.

D.

Add a router to the Select Account Type assignment.

Question 73

Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right

Application design requirement

1. Display only relevant fields for a given task

2. Help the user perform an expected task

3. Record the justification for an action taken on case

4. Alert the user of a pending assignment

Options:

A.

Assignment Instruction

B.

Intent Driver Ul

C.

Assignment Notification

D.

Audit Note

• 1-b,2-a,3-d,4-c

• 1-a,2-b,3-d,4-c

• 1-b,2-c,3-d,4-a

• 1-c,2-d,3-b,4-a

Question 74

A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?

Options:

A.

Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new application.

B.

Place the updated rules into a new ruleset and include the new ruleset in a new application.

C.

Place the updated rules into a new ruleset and include the new ruleset in a new version of the application.

D.

Place the updated rules into a new minor version of the ruleset and include the new ruleset version in a new version of the application.

Question 75

In which three situations can you use a data transform? (Choose Three)

Options:

A.

To set the destination location as the arrival location

B.

To create a new property after case creation

C.

To set the default arrival date to five days in the future

D.

To copy the first and last name properties into a single property value

E.

To perform an action that allows the user to update a reservation

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Total 253 questions