Paloalto Networks Practitioner Palo Alto Networks Cybersecurity Practitioner (PCCP) Exam Practice Test

An AAAA record is a type of DNS record that maps a domain name or a subdomain to an IPv6 address. IPv6 is the latest version of the Internet Protocol (IP) that uses 128-bit addresses to identify devices on the internet. An AAAA record is similar to an A record, which maps a domain name or a subdomain to an IPv4 address, but with a different format and length. An example of an AAAA record is:

example-website.com. IN AAAA 2001:db8::1234

In the example above, the record is made up of the following elements:

example-website.com.: The domain name or the subdomain that is mapped to an IPv6 address.

IN: The class of the record, which indicates that it is on the internet.

AAAA: The type of the record, which indicates that it is an IPv6 address record.

2001:db8::1234: The IPv6 address that is mapped to the domain name or the subdomain. The address is written in hexadecimal notation, with colons separating each 16-bit segment. Double colons (::) can be used to compress consecutive zero segments.

Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET) - Palo Alto Networks

DNS AAAA record | Cloudflare

What’s an AAAA record? - DNSimple Help

List of DNS record types - Wikipedia

An encoded string is a common technique used by attackers to obfuscate their malicious code or data. By decoding the string, a security operations engineer can reveal the true nature and intent of the attacker, and potentially discover indicators of compromise (IOCs) such as IP addresses, domain names, file names, etc. Decoding the string can also help the engineer to determine the type and severity of the incident, and the appropriate response actions. Therefore, decoding the string and continuing the investigation is the best option among the given choices. Saving the string to a new file and running it in a sandbox may be risky, as it could execute the malicious code and cause further damage. Running the string against VirusTotal may not yield any useful results, as the string may not be recognized by any antivirus engines. Appending the string to the investigation notes but not altering it may not provide any additional insight into the incident, and may delay the response process. References:

1: SANS Digital Forensics and Incident Response Blog | Strings, Strings, Are Wonderful Things

2: 5 Minute Forensics: Decoding PowerShell Payloads - Tevora

3: Known plaintext analysis of encoded strings - SANS Institute

4: Palo Alto Networks Certified Cybersecurity Entry-level Technician - Palo Alto Networks

5: 10 Palo Alto Networks PCCET Exam Practice Questions - CBT Nuggets

In cloud computing, there are three main service models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). Each model defines the level of responsibility and control that the cloud provider and the cloud customer have over the cloud resources and services. The cloud provider is responsible for vulnerability and patch management of the underlying operating system in SaaS and PaaS models, while the cloud customer is responsible for it in IaaS model. In SaaS, the cloud provider delivers software applications over the internet and manages all aspects of the cloud infrastructure, platform, and application. The cloud customer only needs to access the software through a web browser or an API. In PaaS, the cloud provider offers a platform for developing, testing, and deploying applications and manages the cloud infrastructure and operating system. The cloud customer can use the platform tools and services to create and run their own applications. In IaaS, the cloud provider supplies the basic cloud infrastructure, such as servers, storage, and networking, and the cloud customer can provision and configure their own operating system, middleware, and applications. References: Cloud Computing Service Models, Cloud Security Fundamentals - Module 2: Cloud Computing Models, Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET)

Signature-based systems struggle with polymorphic or obfuscated malware, which changes its code to avoid detection. Signature-based detection relies on static databases of known threat signatures, limiting its ability to identify new or unknown threats.

Decryption is required to inspect TLS-encrypted traffic, allowing security tools (such as firewalls or intrusion prevention systems) to analyze the contents of the traffic for threats that would otherwise remain hidden within encrypted sessions.

● Reduce the attack surface: Best-of-breed technologies that are natively integrated provide a prevention architecture that inherently reduces the attack surface. This type of architecture allows organizations to exert positive control based on applications, users, and content, with support for open communication, orchestration, and visibility.

● Prevent all known threats, fast: A coordinated security platform accounts for the full scope of an attack across the various security controls that compose the security posture, thus enabling organizations to quickly identify and block known threats.

● Detect and prevent new, unknown threats with automation: Security that simply detects

threats and requires a manual response is too little, too late. Automated creation and

delivery of near-real-time protections against new threats to the various security solutions in the organization’s environments enable dynamic policy updates. These updates are

designed to allow enterprises to scale defenses with technology, rather than people.

Managed Detection and Response (MDR) services combine incident impact analysis and proactive threat hunting to enhance organizational security posture. Incident impact analysis assesses the severity, scope, and potential damage of identified threats, helping prioritize responses. Proactive threat hunting involves skilled analysts searching for hidden threats that automated detection may miss, leveraging threat intelligence and behavioral analytics. Palo Alto Networks’ MDR integrates Cortex XDR and human expertise to detect, investigate, and remediate sophisticated threats early. Unlike routine firewall updates or development processes, MDR is focused on active threat discovery and comprehensive incident management.

"In serverless apps, the developer uploads only the app package itself, without a full container image or any OS components. The platform dynamically packages it into an image, runs the image in a container, and (if needed) instantiates the underlying host OS and VM and the hardware required to run them."

Xpanse is a tool from Palo Alto Networks that provides attack surface management by analyzing exposed services and internet-facing assets, giving security operations teams visibility into environmental risks and helping prioritize remediation of vulnerabilities.

 Docker and bare metal hypervisor are two different types of virtualization technologies that have different functioning mechanisms, architectures, and use cases. Docker is a containerization technology that allows users to create, deploy, and run applications using containers. Containers are isolated environments that share the same host operating system kernel, but have their own libraries, dependencies, and resources. Docker can run multiple containers on the same host, without requiring a separate operating system for each container12. Bare metal hypervisor, also known as type 1 hypervisor, is a software that runs directly on the hardware and creates virtual machines. Virtual machines are complete operating systems that have their own kernel, drivers, and resources. Bare metal hypervisor can run multiple virtual machines on the same host, each with a different operating system and dedicated resources3 .

The main difference between Docker and bare metal hypervisor is the level of abstraction they provide. Docker uses OS-level virtualization, which means it creates containers on top of the host operating system. Bare metal hypervisor uses hardware virtualization, which means it runs independently from the host operating system and creates virtual machines on the hardware layer. This difference has implications for the performance, efficiency, and portability of the virtualized environments. Docker containers are generally faster, lighter, and more scalable than virtual machines, as they do not have the overhead of running a separate operating system for each container. However, Docker containers are more limited and can run only on Linux, certain Windows servers and IBM mainframes if hosted on bare metal. Virtual machines, on the other hand, are more flexible and secure, as they can run any operating system and isolate the guest operating system from the host operating system. However, virtual machines are more resource-intensive and slower than containers, as they have to emulate the hardware and run a full operating system for each virtual machine12.

Docker vs VMWare: How Do They Stack Up? | UpGuard

Hypervisor vs. Docker: Complete Comparison of the Two - HitechNectar

Beginners Track - Docker On Bare Metal | dockerlabs

[Getting Started: Layer 3 Subinterfaces - Palo Alto Networks Knowledge Base]

Cortex XDR is an endpoint tool or agent that can enact behavior-based protection. Behavior-based protection is a method of detecting and blocking malicious activities based on the actions or potential actions of an object, such as a file, a process, or a network connection. Behavior-based protection can identify and stop threats that are unknown or evade traditional signature-based detection, by analyzing the object’s behavior for suspicious or abnormal patterns. Cortex XDR is a comprehensive solution that provides behavior-based protection for endpoints, networks, and cloud environments. Cortex XDR uses artificial intelligence and machine learning to continuously monitor and analyze data from multiple sources, such as logs, events, alerts, and telemetry. Cortex XDR can detect and prevent advanced attacks, such as ransomware, fileless malware, zero-day exploits, and lateral movement, by applying behavioral blocking and containment rules. Cortex XDR can also perform root cause analysis, threat hunting, and incident response, to help organizations reduce the impact and duration of security incidents. References:

Cortex XDR - Palo Alto Networks

Behavioral blocking and containment | Microsoft Learn

Behaviour Based Endpoint Protection | Signature-Based Security - Xcitium

The 12 Best Endpoint Security Software Solutions and Tools [2024]

The diagram displays a mesh topology, where each device is connected to every other device in the network. This topology is characterized by the multiple connections each node has, ensuring there is no single point of failure and providing redundant paths for data transmission, enhancing the reliability and resilience of the network. Mesh topology is one of the types of LAN technology that uses ethernet or Wi-Fi to connect devices12. References:

What Is Local Area Network (LAN)? Definition, Types, Architecture, and Best Practices from Spiceworks

Types of LAN | Introduction and Classification of LAN from EDUCBA

Phishing is a type of attack that involves sending fraudulent emails that appear to be from legitimate sources, such as banks, companies, or individuals, in order to trick recipients into clicking on malicious links, opening malicious attachments, or providing sensitive information12. The link to a malware website in the email is an example of a malicious link, which may lead to the installation of malware, ransomware, spyware, or other malicious software on the user’s device, or the redirection to a fake website that mimics a legitimate one, where the user may be asked to enter their credentials, personal information, or financial details34. Phishing emails often use social engineering techniques, such as creating a sense of urgency, curiosity, or fear, to persuade the user to click on the link or attachment, or to reply to the email5. Phishing emails may also spoof the sender’s address, domain, or logo, to make them look more authentic and trustworthy6.

Whaling, pharming, and spam are not the correct answers for this question. Whaling is a specific type of phishing that targets high-profile individuals, such as executives, celebrities, or politicians, with the aim of stealing their confidential information or influencing their decisions7. Pharming is a type of attack that involves redirecting the user’s web browser to a fake website, even if they enter the correct URL, by modifying the DNS server or the user’s hosts file. Spam is the unsolicited or unwanted electronic messages, such as emails, texts, or instant messages, that are sent in bulk to a large number of recipients, usually for advertising, marketing, or scamming purposes. References:

What is phishing? | Malwarebytes

Phishing - Wikipedia

Don’t Panic! Here’s What To Do If You Clicked On A Phishing Link

How can Malware spread through Email and How to Protect

What is phishing? How this cyber attack works and how to prevent it …

Identifying Illegitimate Email Links | Division of Information Technology

What is whaling? | NortonLifeLock

[What is pharming? | NortonLifeLock]

[What is spam? | NortonLifeLock]

IaaS (Infrastructure as a Service) is a cloud computing model that delivers on-demand infrastructure resources to organizations via the cloud, such as compute, storage, networking, and virtualization1. Customers do not have to manage, maintain, or update their own data center infrastructure, but are responsible for the operating system, middleware, virtual machines, and any apps or data1. Therefore, IaaS gives customers full control over the operating system(s) running on their cloud computing platform, as well as the flexibility to customize and configure their infrastructure according to their needs2. References: What are the different types of cloud computing? | Google Cloud, PaaS vs IaaS vs SaaS: What’s the difference? | Google Cloud

An advanced persistent threat (APT) is a sophisticated, sustained cyberattack in which an intruder establishes an undetected presence in a network in order to steal sensitive data over a prolonged period of time. APTs are usually carried out by well-funded, experienced teams of cybercriminals that target high-value organizations, such as governments, military, or corporations. APTs have the skills and resources to launch additional attacks, as they often use advanced techniques to evade detection, move laterally within the network, and establish multiple entry points and backdoors. APTs are not interested in causing immediate damage or disruption, but rather in achieving long-term goals, such as espionage, sabotage, or theft of intellectual property. Therefore, option B is the correct answer among the given choices123 References:

1: Palo Alto Networks Certified Cybersecurity Entry-level Technician - Palo Alto Networks

2: 10 Palo Alto Networks PCCET Exam Practice Questions - CBT Nuggets

3: What Is an Advanced Persistent Threat (APT)? - Cisco

4: What is an Advanced Persistent Threat (APT)? - CrowdStrike

5: What Is an Advanced Persistent Threat (APT)? - Kaspersky

Host Intrusion Prevention Systems (HIPS) operate on endpoints to enforce security policies by monitoring system calls, file integrity, and configuration settings. HIPS can validate device compliance, including operating system versions and patch levels, before permitting network access. This capability prevents vulnerable or outdated devices from becoming attack vectors. Palo Alto Networks integrates HIPS functionalities in its endpoint security solutions, providing granular control to enforce organizational security standards and reduce risk from non-compliant endpoints. Unlike network-based inspection, HIPS works locally on hosts to stop threats at their origin.

An evil twin is a type of Wi-Fi attack that involves setting up a fake malicious Wi-Fi hotspot with the same name as a legitimate network to trick users into connecting to it. The attacker can then intercept the user’s data, such as passwords, credit card numbers, or personal information. The victim initiates the connection by choosing the fake network from the list of available Wi-Fi networks, thinking it is the real one. The attacker can also use a deauthentication attack to disconnect the user from the legitimate network and force them to reconnect to the fake one. References:

Types of Wi-Fi Attacks You Need to Guard Your Business Against - TechGenix

Types of Wireless and Mobile Device Attacks - GeeksforGeeks

The 5 most dangerous Wi-Fi attacks, and how to fight them

What are Wi-Fi Attacks & How to Fight - Tech Resider

page 211 "Consolidating servers within trust levels: Organizations often consolidate servers within the same trust level into a single virtual computing environment: ... ... ... This virtual systems capability enables a single physical device to be used to simultaneously meet the unique requirements of multiple VMs or groups of VMs. Control and protection of inter-host traffic with physical network security appliances that are properly positioned and configured is the primary security focus."

 An exploit is a type of malware that takes advantage of a vulnerability on an endpoint or server to execute malicious code, gain unauthorized access, or perform other malicious actions. Exploits can be categorized into known and unknown (i.e., zero-day) exploits, depending on whether the vulnerability is publicly disclosed or not12. Exploits can target various types of software, such as operating systems, browsers, applications, or network devices3. References: Malware vs. Exploits, Top Routinely Exploited Vulnerabilities, 12 Types of Malware + Examples That You Should Know, Palo Alto Networks Certified Cybersecurity Entry-level Technician

Cortex XDR is a security analytics platform that converges logs from network, identity, endpoint, application, and other security relevant sources to generate high-fidelity behavioral alerts and facilitate rapid incident analysis, investigation, and response1. Cortex XDR uses machine learning algorithms to automate data analysis and apply modeling in real time, helping organizations to reduce analyst workloads and improve security1. Cortex XDR also integrates with Palo Alto Networks next-generation firewalls and other security tools to streamline and speed network security response2. References: Security Analytics - Palo Alto Networks, Network Security Automation - Palo Alto Networks

A Type 1 hypervisor, also known as a bare-metal hypervisor, is a software layer that runs directly on the hardware of a physical host computer, without requiring an underlying operating system. A Type 1 hypervisor can create and manage multiple isolated virtual machines (VMs), each with its own virtual (or guest) operating system and applications. A Type 1 hypervisor is hardened against cyber attacks, as it has a smaller attack surface and fewer vulnerabilities than a Type 2 hypervisor, which runs within an operating system. A Type 1 hypervisor also offers better performance, scalability, and resource utilization than a Type 2 hypervisor. References: 10 Palo Alto Networks PCCET Exam Practice Questions, Palo Alto Networks Certified Cybersecurity Entry-level Technician v1.0, FREE Cybersecurity Education Courses.

East-West traffic is the lateral movement of data packets between servers within a data center, or across private and public clouds1. This type of traffic has grown substantially with the proliferation of data centers and cloud adoption, and it now surpasses the conventional North-South traffic that goes in or out of the network2. Therefore, it is important to protect East-West traffic from potential malicious actors and breaches, as threats can arise internally and move laterally without ever touching the traditional network perimeter12. By inspecting and monitoring all East-West traffic, organizations can effectively block the lateral movement of threat actors, increase network visibility, protect vital applications and data, and lower costs and risks for distributed operations23. References:

East-West Traffic: Everything You Need to Know | Gigamon Blog

What is East-West Security? | VMware Glossary

How to Harness East-West Visibility for a Stronger Defensive Security …

The Privilege Escalation tactic in the MITRE ATT&CK framework involves techniques used by attackers to gain higher-level permissions on a system or network, allowing greater access to internal servers and sensitive data.

Web 2.0 applications provide the type of service known as Software as a Service (SaaS). SaaS is a cloud computing model that allows users to access and use web-based applications over the internet, without having to install or maintain any software on their own devices. SaaS applications are hosted and managed by a third-party provider, who is responsible for the security, performance, availability, and updates of the software. SaaS applications are typically accessed through a web browser or a mobile app, and offer features such as user-generated content, social networking, collaboration, and interoperability. Examples of Web 2.0 SaaS applications include Facebook, X, Wikipedia, Gmail, and Salesforce. References:

What Is Web 2.0? Definition, Impact, and Examples - Investopedia

Web 2.0 - Wikipedia

[What is SaaS? Software as a service (SaaS) definition - Salesforce.com]

Virtualization improves the availability of IT systems and resources by enabling features such as12:

Resource optimization: Virtualization allows multiple virtual instances to share the same physical infrastructure, reducing hardware costs and increasing resource utilization.

Scalability: Virtualization enables rapid provisioning and deprovisioning of virtual instances, allowing organizations to scale up or down their IT capacity according to demand.

Disaster recovery: Virtualization facilitates backup and replication of virtual instances, allowing organizations to restore their IT systems and data in the event of a disaster or outage.

Fault tolerance: Virtualization supports high availability and load balancing of virtual instances, ensuring that IT systems and services remain operational even if one or more virtual instances fail. References: Virtualization Benefits: How Virtualization Improves Efficiency and Security | VMware, Virtualization Security - A Complete Guide - CyberExperts.com

Short-range wireless:

● Adaptive Network Technology+ (ANT+): ANT+ is a proprietary multicast wireless sensor

network technology primarily used in personal wearables, such as sports and fitness sensors.

● Bluetooth/Bluetooth Low-Energy (BLE): Bluetooth is a low-power, short-range

communications technology primarily designed for point-to-point communications between wireless devices in a hub-and-spoke topology. BLE (also known as Bluetooth Smart or Bluetooth 4.0+) devices consume significantly less power than Bluetooth devices and can access the internet directly through 6LoWPAN connectivity.

● Internet Protocol version 6 (IPv6) over Low-Power Wireless Personal Area Networks

(6LoWPAN): 6LoWPAN allows IPv6 traffic to be carried over low-power wireless mesh

networks. 6LoWPAN is designed for nodes and applications that require wireless internet

connectivity at relatively low data rates in small form factors, such as smart light bulbs

and smart meters.

● Wi-Fi/802.11: The Institute of Electrical and Electronics Engineers (IEEE) defines the 802

LAN protocol standards. 802.11 is the set of standards used for Wi-Fi networks typically

operating in the 2.4GHz and 5GHz frequency bands. The most common implementations

today include:

‒ 802.11n (labeled Wi-Fi 4 by the Wi-Fi Alliance), which operates on both 2.4GHz and 5GHz

bands at ranges from 54Mbps to 600Mbps

‒ 802.11ac (Wi-Fi 5), which operates on the 5GHz band at ranges from 433Mbps to 3.46

Gbps

‒ 802.11ax (Wi-Fi 6), which operates on the 2.4GHz and 5GHz bands (and all bands between 1 and 6GHz, when they become available for 802.11 use) at ranges up to 11Gbps

● Z-Wave: Z-Wave is a low-energy wireless mesh network protocol primarily used for home

automation applications such as smart appliances, lighting control, security systems,

smart thermostats, windows and locks, and garage doors.

● Zigbee/802.14: Zigbee is a low-cost, low-power wireless mesh network protocol based on the IEEE 802.15.4 standard. Zigbee is the dominant protocol in the low-power networking market, with a large installed base in industrial environments and smart home products.

Attack communication traffic is usually hidden with various techniques and

tools, including:

● Encryption with SSL, SSH (Secure Shell), or some other custom or proprietary encryption

● Circumvention via proxies, remote access tools, or tunneling. In some instances, use of

cellular networks enables complete circumvention of the target network for attack C2 traffic.

● Port evasion using network anonymizers or port hopping to traverse over any available open

ports

● Fast Flux (or Dynamic DNS) to proxy through multiple infected endpoints or multiple,

ever-changing C2 servers to reroute traffic and make determination of the true destination

or attack source difficult

● DNS tunneling is used for C2 communications and data infiltration

Virtual firewalls offer the advantage of dynamic scalability, making them ideal for internal segmentation in data centers. They can be quickly deployed, resized, and adjusted to meet the needs of changing workloads and environments, unlike physical firewalls which require fixed hardware resources.

 If an endpoint does not know how to reach its destination, it will send data to the specified default gateway. A default gateway is a device that routes traffic from a local network to other networks or the internet. The endpoint will use the default gateway’s IP address as the next hop for packets that are destined for unknown or remote networks. The default gateway will then forward the packets to the appropriate destination or another gateway, based on its routing table. References:

Fundamentals of Network Security, Module 2: Networking Concepts, Lesson 2: IP Addressing and Routing1

PCCET Study Guide, Section 2.2: Describe IP Addressing and Routing2

To maximize the use of a network address, the administrator should use the subnet that can accommodate the required number of hosts with the least amount of wasted IP addresses. The subnet mask determines how many bits are used for the network portion and the host portion of the IP address. The more bits are used for the network portion, the more subnets can be created, but the fewer hosts can be assigned to each subnet. The formula to calculate the number of hosts per subnet is

2(32−n)−2

, where

n

is the number of bits in the network portion of the subnet mask. For example, a /30 subnet mask has 30 bits in the network portion, so the number of hosts per subnet is

2(32−30)−2=2

A /25 subnet mask has 25 bits in the network portion, so the number of hosts per subnet is

2(32−25)−2=126

The subnet 192.168.6.0/25 can accommodate 126 hosts, which is enough for the network with 120 hosts. The subnet 192.168.6.168/30 can only accommodate 2 hosts, which is not enough. The subnet 192.168.6.160/29 can accommodate 6 hosts, which is also not enough. The subnet 192.168.6.128/27 can accommodate 30 hosts, which is enough, but it wastes more IP addresses than the /25 subnet. Therefore, the best option is B. 192.168.6.0/25. References:

Getting Started: Layer 3 Subinterfaces - Palo Alto Networks Knowledge Base

DotW: Multiple IP Addresses on an Interface - Palo Alto Networks Knowledge Base

Configure NAT - Palo Alto Networks | TechDocs

Data security is the only type of security that the customer is fully responsible for when using a SaaS application. Data security refers to the protection of data from unauthorized access, use, modification, deletion, or disclosure. Data security includes aspects such as encryption, backup, recovery, access control, and compliance12. The customer is responsible for ensuring that their data is secure in transit and at rest, and that they comply with any applicable regulations or policies regarding their data.

The other types of security - physical, platform, and infrastructure - are the responsibility of the SaaS provider. Physical security refers to the protection of the hardware and facilities that host the SaaS application. Platform security refers to the protection of the software and services that run the SaaS application. Infrastructure security refers to the protection of the network and systems that support the SaaS application. The SaaS provider is responsible for ensuring that these layers of security are maintained and updated, and that they meet the required standards and certifications34. References:

SaaS and the Shared Security Model

A Guide to SaaS Shared Responsibility Model

The Shared Responsibility Model for Security in The Cloud (IaaS, PaaS & SaaS)

Shared responsibility in the cloud

Originally designed as a tool to assist organizations with compliance and industry-specific regulations, security information and event management (SIEM) is a technology that has been around for almost two decades

Advanced malware employs sophisticated techniques such as polymorphism, encryption, and stealth to evade detection by traditional signature-based tools. It adapts to different environments, modifies its code to avoid static analysis, and maintains persistence through obfuscation and anti-forensic measures. Palo Alto Networks’ threat prevention technologies use machine learning, behavior analysis, and sandboxing to detect these evasive malware strains. Such adaptive capabilities distinguish advanced malware from simpler threats that are easily identified and removed, underscoring the need for modern, layered security controls capable of dynamic threat detection.

 A local area network (LAN) is a network that connects end-user devices such as personal computers, printers, scanners, and phones within a small geographic area, such as an office, school, or home. LANs allow users to share resources, such as files, applications, and internet access, among the connected devices. LANs typically use Ethernet or Wi-Fi as the communication medium and operate at high speeds with low error rates. LANs are usually owned and managed by a single person or organization. References: LANs, WANs, and Other Area Networks Explained, What is a LAN? Local Area Network, Types of area networks - LAN, MAN and WAN

Local organization security policies are the rules and guidelines that define how a SaaS application can be used by the employees, contractors, and partners of an organization. These policies cover aspects such as authentication, authorization, data access, data protection, data sharing, and compliance. Local organization security policies aim to ensure that the SaaS application is used in a secure, ethical, and legal manner, and that the organization’s data and assets are not compromised or misused123. References:

Securing SaaS tools for your organisation - GOV.UK

SaaS Security: A Complete Best Practices Guide - BetterCloud

Security policy document examples for B2B SaaS apps

SSL/TLS encrypts and authenticates web-based communication to ensure secure data transmission over networks. It ensures privacy by encrypting the data exchanged between a client and a server, protecting it from interception or tampering. It doesn’t handle user input like passwords directly.

 A cloud native security platform (CNSP) is a set of security practices and technologies designed specifically for applications built and deployed in cloud environments. It involves a shift in mindset from traditional security approaches, which often rely on network-based protections, to a more application-focused approach that emphasizes identity and access management, container security and workload security, and continuous monitoring and response. A CNSP offers three main benefits for cloud native applications:

Agility: A CNSP enables faster and more frequent delivery of software updates, as security is built into the application and infrastructure from the ground up, rather than added on as an afterthought. This allows for seamless integration of security controls into the continuous integration/continuous delivery (CI/CD) pipeline, reducing the risk of security gaps or delays. A CNSP also leverages automation and orchestration to simplify and streamline security operations, such as configuration, patching, scanning, and remediation.

Digital transformation: A CNSP supports the adoption of cloud native technologies, such as microservices, containers, serverless, and platform as a service (PaaS), which enable greater scalability, deployability, manageability, and performance of cloud applications. These technologies also allow for more innovation and experimentation, as developers can easily create, test, and deploy new features and functionalities. A CNSP helps to protect these cloud native architectures from threats and vulnerabilities, while also ensuring compliance with regulations and standards.

Flexibility: A CNSP provides consistent and comprehensive security across different cloud environments, such as public, private, and multi-cloud. It also allows for customization and adaptation of security policies and controls to suit the specific needs and preferences of each application and organization. A CNSP can also integrate with other security tools and platforms, such as firewalls, endpoint protection, threat intelligence, and security information and event management (SIEM), to provide a holistic and unified view of the security posture and risk level of cloud applications.

What Is a Cloud Native Security Platform?

What Is Cloud-Native Security?

All You Need to Know About Cloud Native Security

Top Five Benefits of Cloud Native Application Security

Social engineering attacks manipulate human trust to gain unauthorized access or information. Convincing an employee that an attacker is also an employee builds rapport, lowering defenses for information disclosure or credential sharing. Similarly, impersonating a company representative and requesting unrelated personal data exploits authority bias to deceive victims. These tactics exploit psychological vulnerabilities rather than technical flaws and are prevalent initial steps in multi-stage attacks. Palo Alto Networks highlights the importance of training, multi-factor authentication, and behavior-based threat detection to mitigate social engineering risks effectively.

The basic DNS record types are as follows:

● A (IPv4) or AAAA (IPv6) (Address): Maps a domain or subdomain to an IP address or

multiple IP addresses

● CNAME (Canonical Name): Maps a domain or subdomain to another hostname

● MX (Mail Exchanger): Specifies the hostname or hostnames of email servers for a domain

● PTR (Pointer): Points to a CNAME; commonly used for reverse DNS lookups that map an

IP address to a host in a domain or subdomain

● SOA (Start of Authority): Specifies authoritative information about a DNS zone such as

primary name server, email address of the domain administrator, and domain serial

number

● NS (Name Server): The NS record specifies aan authoritative name server for a given host.

● TXT (Text): Stores text-based information

DevOps is not:

● A combination of the Dev and Ops teams: There still are two teams; they just operate

in a communicative, collaborative way.

● Its own separate team: There is no such thing as a “DevOps engineer.” Although some

companies may appoint a “DevOps team” as a pilot when trying to transition to a

DevOps culture, DevOps refers to a culture where developers, testers, and operations

personnel cooperate throughout the entire software delivery lifecycle.

● A tool or set of tools: Although there are tools that work well with a DevOps model or

help promote DevOps culture, DevOps ultimately is a strategy, not a tool.

● Automation: Although automation is very important for a DevOps culture, it alone does

not define DevOps.

A host-based architecture uses virtual machines (VMs) to run workloads on a shared host, commonly found in public cloud environments. Each VM operates independently with its own OS, making this model suitable for traditional and isolated application deployments.

A static routing protocol requires that routes be created and updated manually on a router or other network device. If a static route is down, traffic can’t be automatically rerouted unless an alternate route has been configured. Also, if the route is congested, traffic can’t be automatically rerouted over the less congested alternate route. Static routing is practical only in very small networks or for very limited, special-case routing scenarios (for example, a destination that’s used as a backup route or is reachable only via a single router). However, static routing has low bandwidth requirements (routing information isn’t broadcast across the network) and some built-in security (users can route only to destinations that are specified in statically defined routes).

North-South traffic refers to the data packets that move between the virtualized environment and the external network, such as the internet or a traditional data center. This traffic typically involves requests from clients to access applications or services hosted on virtual machines (VMs) or containers, or responses from those VMs or containers to the clients. North-South traffic can also include management or monitoring traffic from external devices to the virtualized environment. References: Fundamentals of Cloud Security, East-West and North-South Traffic Security, What is the meaning / origin of the terms north-south and east-west traffic?

Cloud Security Posture Management (CSPM), including Prisma Cloud’s offering, continuously monitors all cloud resources — such as compute instances, storage, network configurations, and identities — to detect misconfigurations, vulnerabilities, and potential threats in near real time.

A Host-Based Intrusion Prevention System (HIPS) is installed directly on an endpoint device (such as a server or workstation) and monitors local system activity, including processes, file access, and system calls, to detect and prevent malicious behavior.

When you enable URL Filtering, all web traffic is compared against the URL Filtering database, PAN-DB, which contains millions of URLs that have been grouped into about 65 categories.

Routing protocols are defined at the network layer (Layer 3) of the OSI model. The network layer is responsible for routing packets across different networks using logical addresses (IP addresses). Routing protocols are used to exchange routing information between routers and to determine the best path for data delivery. Some examples of routing protocols are BGP, OSPF, RIP, and EIGRP. Palo Alto Networks devices support advanced routing features using the Advanced Routing Engine1. References: Advanced Routing - Palo Alto Networks | TechDocs, What Is Layer 7? - Palo Alto Networks, How to Configure Routing Information Protocol (RIP)

SIEM stands for security information and event management. It is a technology that collects, analyzes, and reports on security-related data from various sources within an organization’s network. The purpose of SIEM is to provide real-time monitoring and analysis of security events, such as user logins, file access, and changes to critical system files. SIEM helps security teams to detect and respond to potential threats, as well as to meet compliance requirements and improve their cybersecurity posture. References: What Is Security Information and Event Management (SIEM)? - Palo Alto Networks, What is a SIEM Solution? - Palo Alto Networks, Integrate IoT Security with SIEM - Palo Alto Networks

A credit card number is an example of PII that you need to prevent from leaving your enterprise network. PII, or personally identifiable information, is any information that can be used to identify an individual, either alone or in combination with other data. PII can be sensitive or non-sensitive, depending on the level of protection required and the potential harm if exposed. Sensitive PII includes data that can directly identify an individual and cause significant harm if leaked or stolen, such as financial information, medical records, or government-issued ID numbers. Non-sensitive PII includes data that is easily accessible from public sources and does not pose a high risk of identity theft, such as zip code, race, or gender. A credit card number is a sensitive PII because it can be used to access the cardholder’s account, make fraudulent transactions, or steal their identity. Therefore, it is important to prevent credit card numbers from leaving the enterprise network, where they could be intercepted by hackers, malicious insiders, or third parties. To protect credit card numbers and other sensitive PII, enterprises should implement data security measures such as encryption, tokenization, masking, access control, auditing, and monitoring. Additionally, enterprises should comply with data privacy laws and standards that regulate the collection, use, and protection of PII, such as the Payment Card Industry Data Security Standard (PCI DSS), the General Data Protection Regulation (GDPR), or the California Consumer Privacy Act (CCPA). References:

What is PII? Examples, laws, and standards | CSO Online

What is Personally Identifiable Information (PII)? | IBM

What Is Personally Identifiable Information (PII)? Types and Examples

What is PII (personally identifiable information)? - Cloudflare

What is Personally Identifiable Information (PII)? - Data Privacy Manager

Prisma Access is a cloud-delivered security platform that provides policy enforcement, secure access, and threat prevention for mobile users and remote networks, ensuring consistent security regardless of location.

Endpoint Detection and Response (EDR) technologies provide comprehensive visibility and real-time threat prevention directly on endpoint devices. EDR continuously monitors process activities, file executions, and system calls to detect malware, suspicious behaviors, and zero-day threats at the source. Palo Alto Networks’ Cortex XDR platform exemplifies this by correlating endpoint telemetry with network and cloud data to provide a holistic defense against attacks. Operating locally on endpoints allows EDR to prevent lateral movement and respond to threats quickly, filling security gaps that network-centric tools alone cannot address. This endpoint-level insight is critical to identifying sophisticated threats that initiate or manifest on user devices.

Detection of threats using data analysis – SIEM platforms analyze collected data to identify suspicious patterns and detect threats.

Ingestion of log data – SIEM systems collect and centralize log data from various sources, which is essential for analysis, correlation, and alerting.

Automation and prevention are more aligned with SOAR and firewall/EDR functionalities, not the core operations of SIEM.

Automation in SOAR (Security Orchestration, Automation, and Response) is the process of programming tasks, alerts, and responses to security incidents so that they can be executed without human intervention. Automation in SOAR helps security teams to handle the huge amount of information generated by various security tools, analyze it through machine learning processes, and take appropriate actions based on predefined rules and workflows. Automation in SOAR also reduces the manual effort and time required for security operations, improves the accuracy and efficiency of threat detection and response, and provides consistency in handling security issues across different environments and scenarios. References: What is SOAR (security orchestration, automation and response)? | IBM, What Is SOAR? Technology and Solutions | Microsoft Security, Security orchestration - Wikipedia.

"The WildFire cloud-based malware analysis environment is a cyber threat prevention service that identifies unknown malware, zero-day exploits, and advanced persistent threats (APTs) through static and dynamic analysis in a scalable, virtual environment. WildFire automatically disseminates updated protections in near-real time to immediately prevent threats from spreading; this occurs without manual intervention"

Cortex XSOAR Threat Intelligence Management (TIM) is a platform that enables security teams to manage the lifecycle of threat intelligence, from aggregation to action. One of the key features of Cortex XSOAR TIM is that it automates the ingestion and aggregation of indicators from various sources, such as threat feeds, open-source intelligence, internal data, and third-party integrations 1. Indicators are pieces of information that can be used to identify malicious activity, such as IP addresses, domains, URLs, hashes, etc. By automating the ingestion and aggregation of indicators, Cortex XSOAR TIM reduces the manual effort and time required to collect, validate, and prioritize threat data. It also enables analysts to have a unified view of the global threat landscape and the impact of threats on their network 1. References: 1: Threat Intelligence Management - Palo Alto Networks 2

2G/2.5G: 2G connectivity remains a prevalent and viable IoT connectivity option due

to the low cost of 2G modules, relatively long battery life, and large installed base of

2G sensors and M2M applications.

○ 3G: IoT devices with 3G modules use either Wideband Code Division Multiple Access

(W-CDMA) or Evolved High Speed Packet Access (HSPA+ and Advanced HSPA+) to

achieve data transfer rates of 384Kbps to 168Mbps.

○ 4G/Long-Term Evolution (LTE): 4G/LTE networks enable real-time IoT use cases, such

as autonomous vehicles, with 4G LTE Advanced Pro delivering speeds in excess of

3Gbps and less than 2 milliseconds of latency.

○ 5G: 5G cellular technology provides significant enhancements compared to 4G/LTE

networks and is backed by ultra-low latency, massive connectivity and scalability for

IoT devices, more efficient use of the licensed spectrum, and network slicing for

application traffic prioritization.

● Benign: Safe and does not exhibit malicious behavior

● Grayware: No security risk but might display obtrusive behavior (for example, adware,

spyware, and browser helper objects)

● Malware: Malicious in nature and intent and can pose a security threat (for example,

viruses, worms, trojans, root kits, botnets, and remote-access toolkits)

● Phishing: Malicious attempt to trick the recipient into revealing sensitive data

SaaS financial botnets are often sold as kits, enabling attackers to license and reuse the malicious code easily.

These kits allow attackers to build and operate their own botnets, often targeting financial data or systems.

Financial botnets are typically smaller but more targeted than spamming or DDoS botnets. Botnets are not a defense mechanism, but rather a threat.

A meddler-in-the-middle (MITM) attack is a type of Wi-Fi attack where the attacker intercepts and redirects the victim’s web traffic to serve content from a web server it controls. The attacker can use various techniques, such as ARP spoofing, DNS spoofing, or SSL stripping, to trick the victim into connecting to a rogue access point or a proxy server that acts as a middleman between the victim and the legitimate website. The attacker can then modify, inject, or drop the packets that are exchanged between the victim and the website, and perform malicious actions, such as stealing credentials, injecting malware, or displaying fake or misleading content. A MITM attack can compromise the confidentiality, integrity, and availability of the victim’s web traffic and expose them to various risks and threats. References:

What is a man-in-the-middle attack?

The 5 most dangerous Wi-Fi attacks, and how to fight them

What Are Sniffing Attacks, and How Can You Protect Yourself?

To deliver secure east-west flows and secure Kubernetes workloads in a public cloud environment, you have two deployment options available: VM-Series and CN-Series.

VM-Series is a virtualized form factor of the Palo Alto Networks next-generation firewall that can be deployed in public cloud platforms such as AWS, Azure, Google Cloud, and Oracle Cloud. VM-Series provides comprehensive network security and threat prevention capabilities for protecting your cloud workloads and applications from cyberattacks. VM-Series can also integrate with native cloud services and third-party tools to enable automation, orchestration, and visibility across your cloud environment. VM-Series supports various deployment scenarios, such as securing internet-facing applications, protecting hybrid connectivity, segmenting internal networks, and enabling secure DevOps12.

CN-Series is a containerized form factor of the Palo Alto Networks next-generation firewall that can be deployed in Kubernetes environments. CN-Series provides granular network security and threat prevention capabilities for protecting your Kubernetes pods and namespaces from cyberattacks. CN-Series can also integrate with Kubernetes network plugins and services to enable dynamic policy enforcement, service discovery, and visibility across your Kubernetes clusters. CN-Series supports various deployment scenarios, such as securing ingress and egress traffic, enforcing microsegmentation, and enabling secure DevSecOps34.

VM-Series in Public Cloud

VM-Series Deployment Guide

CN-Series in Kubernetes

CN-Series Deployment Guide

A Jasager attack is a type of wireless man-in-the-middle attack that exploits the way mobile devices search for known wireless networks. A Jasager device will respond to any beacon request from a mobile device by saying “Yes, I’m here”, pretending to be one of the preferred networks. This way, the Jasager device can trick the mobile device into connecting to it, without the user’s knowledge or consent. The Jasager device can then intercept, modify, or redirect the traffic of the victim. For this attack to work, the attacker needs to be within close proximity of the victim, and the victim must have at least one known network in their preferred list. The victim does not need to manually choose the attacker’s access point, nor does the attacker try to get victims to connect at random. References: Wireless Man in the Middle - Palo Alto Networks, Man-in-the-middle attacks with malicious & rogue Wi-Fi access points - Privacy Guides

Containers encapsulate applications and their dependencies into lightweight, portable units that can run consistently across multiple environments. This abstraction supports cloud-native development by enabling microservices architectures, rapid deployment, and scaling within orchestration platforms like Kubernetes. Containers accelerate cloud migration by decoupling applications from infrastructure, facilitating automation, and continuous integration/continuous deployment (CI/CD) workflows. Palo Alto Networks addresses container security by integrating runtime protection, vulnerability scanning, and compliance enforcement within its Prisma Cloud platform, ensuring safe adoption of cloud-native tools and methodologies.

A serverless function is an event-driven snippet of code that runs on managed infrastructure, typically as part of a Function as a Service (FaaS) model. It is executed in response to events such as HTTP requests or database changes, and the cloud provider handles the underlying infrastructure.

Identity Threat Detection and Response (ITDR) leverages behavior analysis to identify suspicious or anomalous activities associated with user identities. This methodology involves continuously monitoring user authentication patterns, access events, and privilege escalations to build a baseline of “normal” behavior. By detecting deviations—such as unusual login locations, timeframes, or excessive access attempts—ITDR can flag potential identity compromises or insider threats that traditional signature or rule-based systems often miss. Palo Alto Networks’ ITDR integrates behavioral analytics with threat intelligence to deliver real-time alerts and automated response capabilities, essential in mitigating credential abuse and lateral movement within networks. This behavioral approach is crucial for adapting to sophisticated identity attacks that evolve constantly.

One of the best practices for securing sensitive data in SaaS applications is to control the access and usage of data based on the device type. Managed devices are those that are enrolled and monitored by the organization’s IT department, and have security policies and controls applied to them. Unmanaged devices are those that are not under the organization’s control, such as personal laptops or mobile phones. Allowing downloads to managed devices but blocking them from unmanaged devices prevents data leakage and unauthorized access to sensitive data. This can be achieved by using a cloud access security broker (CASB) solution, such as Prisma SaaS from Palo Alto Networks, which can enforce granular policies based on device posture, user identity, and data sensitivity 12. References: 1: Securing SaaS applications on the cloud is a critical aspect of protecting sensitive data and maintaining the trust of customers. By implementing best practices, such as enhanced authentication, data encryption, Break Glass, and oversight, organizations can mitigate the security risks associated with SaaS applications2: Prisma SaaS - Palo Alto Networks

Code security in cloud environments involves using tools like Static Application Security Testing (SAST) to automatically analyze source code for vulnerabilities before deployment. This helps identify and remediate potential threats early in the software development lifecycle.

"Remember that a trust zone is not intended to be a “pocket of trust” where systems (and therefore threats) within the zone can communicate freely and directly with each other. For a full Zero Trust implementation, the network would be configured to ensure that all communications traffic, including traffic between devices in the same zone, is intermediated by the corresponding Zero Trust Segmentation Platform."