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The team underestimated the complexity of a story, resulting in new decomposition of the work to be delivered in the current sprint and items to be returned to the backlog. What should the Scrum Master do next?
Members of an agile team are complaining that user stories are too large, taking multiple sprints to complete them. They say this way of working is becoming difficult to handle and it has been challenging to map relationships between stories. This situation is affecting the value delivery for the product owner.
What should the scrum master do to handle this situation?
As user stories are developed, what should be done to record and update acceptance criteria?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
During a retrospective the agile practitioner discovers that a team member's process improvement idea has worsened the outcome What should the agile practitioner do?
A product roadmap should contain which of these primary components?
The lead developer informed the team that they have learned of some possible integration challenges in creating customer dashboards using the architecture the team has chosen. What should an agile practitioner do?
The coach on a new agile team notices that one team member is influencing most of the team's decisions. What should the coach do?
A project manager is leading a large agile project with multiple deliverables at each phase of completion. The project team has informed the project manager that the deliverables are completed per the team agreement.
Which agile practice should the project manager advise their team use to ensure deliverables are completed and ready for release?
A company president is concerned about the impact of a natural disaster on the company. How should management identify areas to apply its resources and mitigate potential impacts?
Why is stakeholder engagement important for project success?
An agile leader notices that a team member is becoming very quiet and disengaged in meetings. What should the agile leader do to identify team members' personalities and motivators?
An employee just received an Agile certification and has been promoted to team leader. They are working on a project that is experiencing issues with late deliverables. After monitoring project progress, they notice that one impediment is continuously repeated at start of each phase, affecting team's productivity.
How should the team leader exhibit servant leadership?
An agile lead is working on a project to build a new product that will bring substantial business value to a company. Company executives want to present the first release at an important industry fair the following month. The agile lead started the project the previous month, and the team planned the release to take 8 iterations. For the past 4 iterations, work has been performed as planned and on time. In the current iteration, however, one team member will be out for the remainder of the project. Without this team member, velocity would drop 30%.
What should the agile lead do to ensure the release will be on time for the fair?
New stakeholders are joining a project team where the agile coach will educate them about their roles and responsibilities. How should the stakeholders ensure their objectives are met by product delivery?
An agile team's client has been asked to expedite the delivery of the next release. By delivering one month early, the company can generate USS40.000 more than expected for the quarter. What should the agile team do?
For what is the MoSCoW method used?
The risk profile of a project has increased beyond the upper threshold of tolerance. The product owner and project leader meet to discuss an approach for dealing with this.
What should the team do next?
All blockers are caused by some Impediments, but not all impediments are blockers. Which two scenarios should be considered blockers? (Choose two.)
The project lead of an international team noticed that some members were hesitant to express their opinions and thoughts during the meetings. What should the project lead do to encourage the team to express themselves?
The project lead of an international team noticed that some members were hesitant to express their opinions and thoughts during the meetings. What should the project lead do to encourage the team to express themselves?
During the implementation of a story, a scrum team notifies the scrum master of a technical challenge that is causing a delay. What should the scrum master advise the team to do?
A team's technical lead believes that manual testing tasks should be conducted by junior team members below their level. The junior team members think it is unfair and refuse the tasks.
What should the scrum master do?
A product owner obtains customer confirmation on product requirements and provides them to the team. After explaining the user stories, the product owner receives agreement for acceptance from the team. What should the team do next?
After performing three sprints, the product owner and sponsor request an accurate schedule indicating when all releases will be delivered. What should the agile practitioner do?
A newly formed scrum team wants to foster an environment of transparency and experimentation. The team decides to use a Kanban board to record and track encountered impediments Emphasis is placed on how issues are resolved and the strategies for preventing them in the future Over time what will be the result of this approach?
More details for a story are required before the upcoming sprint planning meeting What should the scrum master do?
While reviewing the sprint burn down during a stand up. The scrum team identifies that they have fallen behind Upon further discussion they discover that some quality assurance (QA) team members were unable to use the new automation framework, which caused a bottleneck.
What should the scrum team do?
A team is building a product in three-week iterations. During the last retrospective, it was identified that there was a 20 percent increase from previous iterations in the number of reported defects and change requests.
Since this is causing the product's value to decrease, what should the team do?
A global organization is migrating its IT infrastructure from traditional, physical assets to cloud-based assets. Agile concepts are new to the organization because it currently uses a predictive approach.
What should an agile coach do to facilitate a culture change to an agile approach?
During the project initiation stage, a team has estimated story points for all user stories. When the project team explained the minimum marketable feature (MMF), however, they were not confident that the solution would actually work.
What can the team do to better manage this situation?
The agile lead is told by executive leadership that the team needs to work faster because the release date has been moved up three months. The agile lead communicates the updated timeline to the team. One of the junior team members objects and feels the timeline is unrealistic.
What should the junior team member do?
In an adaptive environment, project managers use their skills and expertise to help the team adapt to changing circumstances and deliver to their stakeholders. While some agile practitioners may argue that the role of a project manager is not needed in self-organizing teams, pragmatic agile practitioners and organizations recognize that project managers can add benefit in many situations. The key difference is that their roles and responsibilities may look somewhat different in an adaptive environment.
What are some of the practices a project manager can bring to an adaptive environment?
A company has decided to combine two similar products consisting of multiple teams into one product. Engaged customers want to know how the company is looking at re-organizing it's teams.
What strategy should be employed to re-organize the teams?
The team is considering committing to 44 story points for the upcoming sprint. Based on the
velocity chart, what advice should the scrum master offer the team?
During a mature agile team's planning meeting, a team member proposes a new framework that would considerably reduce implementation time. However, the team lacks the confidence to try the new framework.
To help the team gain confidence, what should the agile practitioner suggest?
A team developing application software is working in pairs. A project manager notices that important information is sometimes not shared among team members, leading to delays in the development process.
What should the project manager do to improve team performance and eliminate any communication impediments?
A For new pairs of developers based on the years of expertise and project management Knowledge
B. Use task boards so the team can keep track of the work done and future implementation planning.
C. Schedule in-person meetings at the end of each iteration, allowing team members to share knowledge and experience.
D. Seek expert judgment and a new collaboration model that will strengthen team cohesiveness.
An agile project manager is leading an international project involving a global team consisting of members from very different cultures, countries, and time zones. The agile project manager is aware that similar projects with distributed teams have led to serious conflicts.
What should the agile project manager do to promote trust and collaboration?
A Talk with the human resources (HR) department to select team members with similar backgrounds to eliminate conflict
B. Collocate for team building to promote collaboration to build trust and improve communication.
C. Promote a project charter with the project vision and purpose to help align the team.
D Promote a team charter with a set of norms rules and agreements to facilitate the work
An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the Scrum Master do?
A project has several features that will deliver immediate customer value. The product owner needs to determine which features to include in the upcoming iteration.
What should the product owner have the customer review and approve?
Two teams have received project requirements and completed estimates. Team A estimates 420 story points for scope and 30 story points for velocity per sprint. Team B estimates 280 story points for scope and 20 story points for velocity per sprint. Both teams have same number of team members and have an assumed sprint duration of 2 weeks.
What can an agile practitioner conclude about team A and team B's estimates?
A Scrum Master would like to provide information to key stakeholders on the daily resource and project activities. Which tool should the Scrum Master use to provide these updates?
What should a product owner do when a new stakeholder is complaining that they are not receiving the relevant financial data regarding the project.
An agile team notices that the same problems continue to occur during multiple iterations Several team members have suggestions to fix the problem.
What is the proper agile approach to handle this?
A product owner concludes that the majority of a project's value can be delivered by completing only the first half of the prioritized backlog. What should the product owner do next?
An agile project manager observes that the Scrum team is falling behind on the completion of a particular sprint. What should the agile project manager do?
How can a project team effectively work toward a common goal and communicate as they scale and expand to build a new business-critical platform, given that they have been responsible for a small customer-facing product with little complexity over the past 2 years?
An agile practitioner becomes a Scrum Master on an established Scrum team. After introductions, what should the agile practitioner do?
A team member does not understand what the project risks are or the impact that they could have. How should an agile leader communicate risks in a way that the team will understand?
A project is starting and the type of work is complex and suitable for agile in assessing the team members, it appears that co-location would be a challenge.
What should the agile practitioner do?
During a project's last iteration, an agile team struggled with a feature's delivery due to the lack of a required skill. The project has already incurred a five-day delay. A further delay of at least 10 days is anticipated.
What should the agile project leader have done to avoid this situation?
During mid-sprint changes, an agile facilitator meets with the executive and development teams. During the meeting, executive team members resolve conflicts, and on their own initiative, review the iteration charts to discuss changes to the iteration's functional goal.
What practice is the agile facilitator implementing?
When prioritizing features to be delivered in an iteration, on what features should an agile team defer work?
An agile coach advised a project manager to continuously improve their ability to support their team and remove any obstacles in the project's way. What role is the agile coach advising to the project manager to take on?
An agile team is working on a new product and is behind with their deliverables for the quarterly release. The team discovers new issues during each iteration. They start working on the critical issues and sometimes forget to update the backlog. This leads to confusion, delays, and occasional rework.
How should the agile practitioner improve the team’s productivity?
During a current sprint, a team member asks permission from the scrum master to investigate an alternative design approach What should the scrum master do?
During a Kanban team's daily stand up, an agile coach observes that the team seems disinterested in the work status. While it appears that there are no issues with flow, there is a marked lack of attention to team effort. When the agile coach queries the team for reasons, members explain that work continues to be scheduled with no end in sight.
What should the agile coach do?
An organization wants to increase value delivery in its agile projects. What should the agile teams do?
How can an agile project manager ensure that all stakeholders have a clear understanding of the release plan by the end of a release planning meeting? (Choose two.)
Early in a project stakeholder analysis is performed: however, an organizational restructure redefines key roles What should the project team do?
A legal department representative contacts the scrum master because, while the project's budget has been maintained, it has exceeded its original contracted time and scope What should the scrum master do?
An agile team is preparing a release plan for a project. What information will the team need to complete this plan?
The product owner is very concerned about work not being completed and tested before a hard release date. What can the agile team do to mitigate this risk?
Following a successful product release, senior management asks an agile team how to improve the value of the product for the next release. What should the team do?
An agile team is working well together, but productivity has been flat. What can the project leader do to help them improve performance?
A company has decided to use an agile delivery method for launching a new product to improve the customer checkout experience. How should the project manager ensure the experienced predictive delivery teams are capable of adopting the agile model?
During a retrospective meeting, a team develops a large list of initiatives All will have a positive impact and improve team performance What should the agile coach do next?
After seeing the planned features (or an upcoming release, a customer notes that a vitally important and complex one is missing. The team estimates that this feature significantly exceeds its average velocity. How can this issue be resolved?
An executive notices a kanban board in a highly visible location and expresses concerns to the project manager that too many people will see it. What should the project manager do?
An agile team delivered a feature in the last iteration. The product owner, who missed the planning and review meetings, was dissatisfied with the feature. The team conducted a retrospective and reviewed the user stories related it.
What should the agile team do next?
During the advanced stages of implementing a complex design, an agile practitioner realizes that the architecture is not scalable for user requirements. The architect suggests a workaround that is minimally adequate but may cause some performance issues.
What should the agile practitioner do?
A project team's manager is responsible for delivering a specific initiative for the organization. They are preparing for a monthly meeting where the manager will present on the current state of this initiative. The agile project lead sends the manager the following email with the current initiative status (see Exhibit A).
How many sprints will be needed to complete the entire backlog?
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
An agile team provides feedback that user stories include insufficient details to understand the requirements. What should the agile practitioner do?
A product owner adds user stories to the backlog on a daily basis. The stories are vague requests, and the product owner expects the details to be clarified once the team works on the prioritization list.
How should the team members address this challenge so that the prioritization meeting does not become a brainstorming session?
A development team is calculating the number of story points they have completed at the end of an iteration. Although quality assurance (QA) passed and successfully demonstrated one feature, it is not being included in the release package.
Should the team add the feature's story points to their burndown chart?
A new project starts and team members are pooled together to execute it. The team works together and moves from the forming stage into the storming stage. However, potentially destructive conflicts are now arising.
What should the agile coach do to develop members into a high-performance team?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
An agile team is under pressure to deliver an application. The product owner anticipates many change requests from customers once the product is released.
What should the agile team do?
During a coaching session, an agile project manager discussed embracing communication to keep all stakeholders aligned. The agile project manager recently had a discussion with their team and decided to display a product roadmap.
What is the agile project manager trying to show?
On an agile project, some of the development team is struggling to understand how the tasks and user stones fit into the overall product. How should this be addressed?
HOTSPOT
Organizations that implement agile project management focus on upgrading existing products and services through cost reductions, time savings, or quality enhancements for existing customers (i.e., operational agility). Organizations need to realize that the major financial gains from agile project management will result from the practice of what? (Select answer from dropdown)
An agile team is in their 2nd iteration planning session. During the session, they are debating on whether regression and integration testing should be part of every iteration or part of the hardening iteration.
What should the agile lead recommend?
A newly formed team is struggling to work together and agree on how to complete tasks in the upcoming sprint. What should the scrum master do to support the team?
When working with Lean approaches, which process includes the sequence of steps for delivering value and those required to carry them out?
An agile team is planning the next iteration for a product release that has accumulated technical debt What should the team do?
A team working with a new technology faces a significant amount of uncertainty about its ability to deliver stories due to technical issues. What should the team do?
An agile team has been given a complex project with a basic set of requirements which need further elaboration and review. How should the team iteratively build out the backlog of requirements with the stakeholders?
The product owner of a team starts the iteration review with a quick walkthrough of the iteration goal, the list of planned stories with status and a demo of all the stories to the business. What should the product owner have done differently?
Team A is working on the second sprint of a product release Team B which is an interdependent team located on the same floor, requires extensive and frequent information to complete its sprint goal.
What should the agile team lead do?
During a daily stand up, the tester engages the developer in a discussion about what will be tested during unit testing versus regression testing. What should the scrum master do?
During planning, a project team and sponsor created a visual representation of the high-level specifications of the features and user stories to be implemented in a product. Consensus was achieved on this high-level depiction of the product characteristics, but the sponsor is having difficulty understanding what to develop and when.
How should the project manager explain this to the customer and save time in the meeting?
A client states that a product is not being built as requested How should the agile team address this?
The scrum master for a large project must provide an estimate of what can be delivered in six months What should the scrum master do?
When considering impact on a project, to whom should an agile project manager give top priority on the stakeholder list?
A new project has been approved and is critical for an organization. The project sponsor has a limited budget, and the deadline to have all requirements meet the definition of done (DoD) is short.
Which approach should the agile practitioner take to facilitate the project's success?
An agile project has three more iterations before the release. There is a lot of report functionality to be created and defects to be cleared. During a daily scrum, a team member suggests a timebox spike to find a more efficient way to deliver reports.
What should the project leader do?
A project team held a working session with a finance team to understand the procurement process. After the meeting, while the agile lead was facilitating the value stream mapping exercise, one of the team members asked: "When calculating the cycle time, which factors should be considered?"
How should the agile lead respond?
A project team member expresses frustration about the length of time it takes to make decisions for a complex project. Approvals needs to happen at many levels in the company.
What should the team lead do to improve decision quality and reduce the time required to make decisions?
The customer needs assistance in determining the efficiency of a set of process activities within the solution. What should the agile team do?
To create the project vision, an agile team has scheduled an initial meeting with their customer representative. What should the team bring to this meeting?
A product owner worked with the customer to define the success criteria for the launch of a new product in the manufacturing industry. The project team responsible for development is seeking guidance on what to develop first.
Which two actions should the product owner take? (Choose two.)
An agile project leader is delivering a team kick-off session. The first exercise is a "Life Timeline" - a story-telling exercise where each team member tells their life story, explains how they experienced the highs and lows of their journey, and identifies their fears and hopes.
What is the project leader trying to create?
An agile coach is working with a team that serves clients making product requests by phone. During a daily commitment and replanning meeting, a team member states that they were unable to resolve a client request because they lacked sufficient product knowledge.
What should the agile coach do?
A customer has difficulty explaining how the highest priority feature will work. What should the agile project manager do?
During a retrospective, the team agrees that they have limited competence in using a newly introduced tool. What should the team do?
Based on the chart, what is the current status of the iteration when comparing story points planned versus completed?
A team is delivering work as per the sprint plan, and team velocity is stabilized. However, at the end of the release, the customer is dissatisfied with project quality. What should the agile project manager have done to avoid this?
A project team's standups often run over the allotted time as members attempt to resolve issues. With a large team, this is leading to productivity impacts and bringing complaints from some members that the meetings are wasting their time when they are not directly involved in an issue’s resolution.
How can the project leader help to manage the team's time?
A new product owner needs to manage the backlog of a high-visibility fast-moving project that is consuming a considerable amount of time What should the product owner do?
A project manager was assigned to lead the development of a new application for a company. The application will be widely used by all company employees around the world. During the firstmeeting with key project stakeholders, the project manager was asked to find a way to determinate all possible types of users who may interact with the application that is going to be developed.
What should the project manager do next?
During a review session, an agile team presented done requirements to a group of stakeholders Stakeholder feedback indicated that the done requirements failed to meet the most pressing needs and provide value.
What should the team have done to prevent this?
When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents How should the agile practitioner address this concern?
In companies where decision making is driven by data analytics and unknown variables are addressed, what advantages does agile project execution offer over a predictive approach?
The productivity of an agile team has fallen significantly in the last sprint. The team members have not mentioned any impediments but seem to be fatigued.
What should the agile practitioner do?
An agile team is working on a new product. To ensure that all unknown issues are clarified before committing to the scope the team plans to work only on spike user stories for the next three sprints
What should the agile coach do in this situation?
During its first sprint, a new scrum team realizes that it has insufficient team members with test automation skills to effectively complete its stories. What should the team do?
A scrum master is working with a team on a complex software project that is scheduled to run for 2 years with a series of product releases. The scrum master is responsible for planning the project for the next 6 months and has advised planning the project up front.
What should the scrum master do?
A scrum team is working on an important project with a short deadline. To save time and reduce overhead, the product owner proposes that the regular sprint reviews should be cancelled and replaced with a review of each release according to the release plan.
What should the scrum master do?
Prior to a retrospective, discussions among team members indicate conflict. An agile practitioner wants to ensure an open and safe environment during the retrospective.
What should the agile practitioner do?
A stakeholder complains about the amount of changes that are being introduced to a project. What should the product owner do?
Following approval of a business case, a company will introduce a new mobile app for customers to place orders. Time to market is a key concern. The product has entered into the 3rd iteration, but the team is concerned because they feel the technical designs do not meet the agreed-on definition of done (DoD). An agile coach has been hired to help validate product delivery against business requirements.
What should the agile coach do?
A project team has been working on five data source integrations. They have allocated one tester for each data source. One of the testers is on emergency leave for personal reasons, so the project
deliverables could not be completed on time.
How should the project team improve during their retrospective for future implementations?
Several team members have complained to senior management about their scrum master's processes. What should the scrum master do to address the team's process concerns?
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A project charter has been completed and is ready for approval. The project's goal and approach have been clearly determined and a list of generalized specialists has been set.
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A project team identifies a number of technical challenges with features in the next sprint What should they do?
In a project, the customer asks for a requirement that clearly deviates from the contract terms. How should the contractor react?
During sprint planning the product owner wants the team to prioritize and deliver a number of features which have the highest business value. Due to technical dependencies, the team does not agree with the prioritization.
What should the project leader do?
Business stakeholders of an agile project frequently skip the review meetings. What should the agile practitioner do?
What should an agile practitioner do to ensure that the end product meets business requirements?
An agile team lead noticed their team’s velocity was slowing down. They did not deliver a working software during the last iteration and there have been miscommunications between team members.
What should the agile team lead do at the end of this iteration?
A scrum master is overseeing the launch of a chatbot for the service desk. Complaints come up post-release about edge case responses to queries. After analyzing the issues, the business decision was made to take the chatbot offline, resulting in workflow disruptions and risking the reputation.
How could this situation have been avoided? (Refer to Testing Protocol Table)
During a planning session, four out of five team members vote to include eight story points in a particular story, while the fifth member votes for five story points. How should this be handled?
A team is transitioning from a predictive approach to an agile approach Historically, the team has delivered work products that did not meet customer expectations.
What agile practice can help the team to alleviate this?
What should a Scrum Master do when one team member falls behind in their tasks?
A software development team is working in an environment in which increased competition, demanding customer expectations, and new technological developments pose significant challenges. How should the team plan improvements to their product?
The agile practitioner has determined that two different team members are working on addressing the same major issue on the project. How should the agile practitioner address this?
A software team is developing a product in an environment with increased uncertainty. Although there is a clear vision of the goals to be achieved, the product owner is not fully certain about how some of the product features should work.
How should the product owner address this situation?
A product's scope and acceptance criteria have been defined, and the product is planned for release at the end of the next quarter. What should the project team do next?
The manager of the team is responsible for delivering a specific initiative within the organization. They are preparing for the monthly project review meeting, where they will present the current state of this initiative. The agile project lead sends the manager the following email with the initiative's current status.
Which summaries are correct and will be presented during the monthly project review? (Refer to
the email and exhibits to the Team Manager)
A product owner adds a 21-point, high-priority story to a sprint backlog. The team is concerned that it cannot be completed during the current sprint. What should the team do?
Business partners are attending a daily standup meeting for a project. The business partners are asking questions about the sprint backlog and delivery timing.
How should the project manager explain why this is not the forum to ask these questions?
If an individual is working on a project team in a phase delivering an increment, according to the definition of done (DoD), who was that defined by?
A new Scrum team is struggling with the various ceremonies of Scrum. Among other things, the product owner and stakeholders find the technical architecture and design presentations during sprint reviews less than informative.
What should the team do?
Normal sprint velocity: 5 story points per sprint
Reduced velocity for sprints 4-6: 4 story points per sprint
First 3 sprints: 5 points per sprint → 5 × 3 = 15 story points completed
Sprints 4-6: 4 points per sprint → 4 × 3 = 12 story points completed
Remaining story points after sprint 6: 72 - (15 + 12) = 45 story points
Remaining sprints needed at normal velocity (5 story points per sprint): 45 ÷ 5 = 9 sprints
Sprints 1-6: Already planned.
Additional 9 sprints needed.
Accessibility – color blind (4 story points)
Increase security (21 story points)
Add AI chatbot (5 story points)
MVP Completion: The risk register mentions a burn reduction for sprints 4-6 due to holiday schedules.
If the burn rate is consistent after sprint 6, the MVP will be completed by sprint 9.
The entire backlog is projected to complete by sprint 16 assuming no further deviations.