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Oracle 1z0-1003-22 Oracle Field Service 2022 Implementation Professional Exam Practice Test

Note! Following 1z0-1003-22 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is 1z0-1003-23
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Total 132 questions

Oracle Field Service 2022 Implementation Professional Questions and Answers

Question 1

A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

Options:

A.

Password must contain upper and lowercase letters.

B.

Password must contain special symbols.

C.

Password must differ from old password.

D.

Password must not contain more than X characters.

E.

Password must not contain personal details.

F.

Password must contain letters.

Question 2

Your customer wants toupdate technician inventory using the Inbound API using the following:

Question # 2

Given the node of this request, which two statements are correct?

Options:

A.

Any existing inventory not listed in the body of the request will be deleted

B.

Required inventory can be specified

C.

Only serialized inventory will be updated.

D.

Customer inventory will be updated

E.

Only inventory in a technician's pool will be affected

Question 3

Which two default attributes serve as stand-alone keys for work zones?

Options:

A.

Service Code

B.

Completion Code

C.

Fault code

D.

Zip code

E.

Travel area

F.

City

Question 4

Your customer has enabled the setting 'Personalize the estimation of activity duration' for a given Resource Type.

What is the consequence of this setting for resources of that type?

Options:

A.

It ensures that all new resources of this type will have the same duration ratios based on the company-level duration estimations.

B.

It ensures that the same activity durations for resources of thistype will be applied to all Activity Types.

C.

It ensures that activity durations recorded for resources of this Resource Type will not be applied to company-level estimations.

D.

It permits the ability to set duration ratios based on the company-level duration estimations for new resources of this type.

Question 5

Which two statements are correct regarding the use of planned capacity management?

Options:

A.

Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.

B.

Planned capacity can be set at the day level only for a given capacity area and it's organization units.

C.

Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.

D.

Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.

E.

Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.

Question 6

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

Options:

A.

A Time Slot is a configured interval Within which an activity is estimated tostart and end.

B.

Time Slot is a configured interval within which an activity is estimated to start.

C.

An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.

D.

Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

Question 7

Which statement is true regarding Travel Areas in OFSC?

Options:

A.

Travel Areas define a company's serviceable geography and are made up of groups of work zones.

B.

A Travel Area can be assigned to a bucket or a resource.

C.

Travel between work zones within different Travel Areas will not be calculated for statistical use.

D.

A given work zone can be assigned to multiple Travel Areas.

E.

Statistics are calculated using the travels between Travel Areas.

Question 8

A customer wants to integrate OFSC with their existing DBaaS instance.

Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

Options:

A.

Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

B.

Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.

C.

Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

D.

Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.

Question 9

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.

The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.

What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

Options:

A.

Include {"autoResolveConflicts": "1"} as part of the body of the request.

B.

Specify a parameter of "autoResolveconfiicts=1" within the request.

C.

Specify a parameter of "autoResolveconflicts=true" within the request.

D.

Include {"autoResolveConflicts": "true") as part of the body of the request.

Question 10

Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations.

Which step is required to enable this functionality?

Options:

A.

If "Work Zone support" is enabled on Business Rules, there are no additional steps required to enable closure of booking per work zone.

B.

Under Business Rules, enable "Allowclosing booking on work zone level".

C.

Under Quota > View > Configuration, enable "Allow closing booking on work zone level" for every capacity-enabled bucket.

D.

Under Resource & Bucket Info, enable "Allow closing booking on work zone level" for everycapacity-enabled bucket.

Question 11

A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.

Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.

Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

Options:

A.

Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.

B.

Deselect 'Use durations reported to enhance company-wide estimations' setting on the ResourceType configuration screen.

C.

Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.

D.

Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.

Question 12

Which three configurations will enable booking to automatically close?

Options:

A.

specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier

B.

specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier

C.

specific booking intervals at designated times, set for either the same day or from 1-5 days earlier

D.

specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier

E.

specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier

Question 13

A company has technicians in a local Austin office in the United States, which has beenconfigured as a bucket within Oracle Field Service Cloud (OFSC).

They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.

Which work zone configuration option meets these requirements?

Options:

A.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

B.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

C.

AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson's resource records.

D.

Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

E.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also setthe

AUSTIN_NORTHWEST and the AUSTIN_SOUTHWEST work zones individually on Sandra Bernstein and Larry Johnson's resource records.

Question 14

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

Options:

A.

Add a shift to a resource's calendar.

B.

Add working time to a resource's calendar.

C.

Add a work schedule to a resource's calendar.

D.

Add a shift override to a resource's calendar.

Question 15

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

Options:

A.

Tool

B.

Bucket

C.

Organization Unit

D.

Field Resource

E.

Vehicle

Question 16

Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

Options:

A.

Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.

B.

Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.

C.

Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.

D.

Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.

Question 17

While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.

Which configuration supports the requirementto hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?

Options:

A.

Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.

B.

Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

C.

Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

D.

Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

Question 18

Yourcustomer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.

Which statement explains how this can be supported?

Options:

A.

In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.

B.

In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

C.

In the Message Scenario screen's Next Stepstab of message B, add message A as the Next Message Step with the final status Failed".

D.

In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

Question 19

When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

Question # 19

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

E.

Option E

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Total 132 questions