Microsoft AB-900 Microsoft 365 Copilot and Agent Administration Fundamentals Exam Practice Test

The correct answers are B and C . Microsoft documents that Identity Secure Score in Microsoft Entra is based on identity security recommendations, including recommendations such as “Designate more than one Global Administrator” and “Do not expire passwords.” Those recommendations directly map to the number of global administrators and whether passwords are set to never expire , so both factors affect the score.

Option A is incorrect because SharePoint site permissions are part of SharePoint content and collaboration security, not a direct factor in the Microsoft Entra Identity Secure Score model. Option D is also incorrect because the location of users can be used in Conditional Access and other access control decisions, but Microsoft does not list user geographic location itself as a direct Identity Secure Score recommendation. Identity Secure Score is driven by Entra identity best-practice checks and recommendations rather than by SharePoint permission structure or user location data.

To use Microsoft 365 Copilot Chat to reason over web data, you need a Microsoft 365 Copilot license. Answer: No

To use the Researcher agent in Microsoft 365 Copilot, you need a Microsoft 365 Copilot license. Answer: Yes

To add an agent in the Microsoft 365 Copilot app, you need a Microsoft 365 Copilot license. Answer: No

The correct selections are No, Yes, No . Microsoft documents that Microsoft 365 Copilot Chat is available at no additional cost for eligible Entra account users with qualifying Microsoft 365 licenses, and that it includes secure AI chat grounded in the web . That means a separate Microsoft 365 Copilot add-on license is not required just to use Copilot Chat over web data.

Statement 2 is Yes because Microsoft states that Researcher is part of the core default experience for Microsoft 365 Copilot licensed users . In other words, access to the Researcher agent requires the Microsoft 365 Copilot license.

Statement 3 is No because Microsoft documents that users can access agents and create them in the Microsoft 365 Copilot app through Copilot Chat, and Microsoft 365 service descriptions state that web-grounded agents are available at no extra cost for commercial users with a qualifying Microsoft 365 license. A Copilot add-on license is required for certain advanced capabilities, but not simply to add an agent in the app in general.

a site member of

The correct answer is a site member of . In the exhibit, the Site members group for Site1 contains Everyone except external users with Edit permissions. Microsoft documents that “Everyone except external users” automatically includes all internal users and excludes external guests . Since User1 is a newly created user in the organization, User1 is an internal user and is therefore included in that built-in principal.

Because that built-in principal is placed in the Site members group, User1 inherits member-level access to the site. User1 is not a site owner, because the Site owners group contains only the Global Administrator entry shown in the exhibit. User1 is also not merely a visitor, because the Site visitors group is listed as None . Finally, User1 is not prevented from accessing the site, because the membership granted through Everyone except external users gives internal users access to the site according to the permissions assigned to that group.

The correct answer is Microsoft Graph . Microsoft documents that Microsoft 365 Copilot accesses organizational content and context through Microsoft Graph . Microsoft Graph provides the user’s work context, including items such as emails, chats, meetings, files, contacts, and calendar data , along with relationship and activity signals that help Copilot ground and rank responses. Microsoft also explains that Copilot combines organizational content with the user’s working context, such as recent chat conversations, email exchanges on a topic, and the meeting the user is currently in. Those are exactly the kinds of signals described in the question, including collaboration history and document relevance.

The other options do not fit this sentence. Microsoft Copilot Studio is used to build and customize copilots and agents. Microsoft Purview is for compliance, governance, and data protection. Microsoft Viva Insights provides workplace analytics and insights, but it is not the core service described by Microsoft as supplying the contextual signals that ground Microsoft 365 Copilot responses. Therefore, the only option that correctly completes the sentence is Microsoft Graph .

The correct answer is D. a sensitivity label policy . In Microsoft Purview, creating a sensitivity label by itself does not make it available to users. Microsoft Learn states that after you create sensitivity labels, you must publish them by creating a label policy so that users and groups can see and apply those labels in Microsoft 365 apps and services. Publishing controls which labels are available and to whom they are shown. This is why a sensitivity label policy is required to ensure that users can apply Label1 to files.

The other options do not meet the requirement. Auto-labeling policies apply labels automatically when content matches conditions, but they are not the primary mechanism for simply making a label available for user selection. A trainable classifier is used to identify content categories, not to publish a label. A retention label policy publishes retention labels for records and lifecycle purposes, which is different from sensitivity labeling for classification and protection. Therefore, the correct Microsoft-documented method to let users apply Label1 to files is to publish it using a sensitivity label policy .

The correct answer is accountability . Microsoft’s Responsible AI framework is built on six principles: fairness , reliability and safety , privacy and security , inclusiveness , transparency , and accountability . Microsoft describes accountability as the principle that people who design and deploy AI systems must remain responsible for how those systems operate and for the impacts they create. A key part of that principle is ensuring there is human oversight so humans remain in control of decisions and system behavior.

The other options do not match the wording in the sentence as closely. Transparency focuses on helping people understand how AI systems work and why they produce certain outcomes. Privacy and security is about protecting data and securing systems. Reliability and safety is about dependable and safe operation. Inclusiveness is about designing AI that empowers and includes people broadly. The principle tied to oversight, responsibility, and keeping humans in control is accountability .

The correct answers are A and D because both tasks are supported directly in the Exchange admin center (EAC) . Microsoft Learn states that administrators can manage mail flow rules in Exchange Online from the EAC under Mail flow > Rules , which includes creating and managing transport rules for organizational email handling. Microsoft Learn also states that administrators can create shared mailboxes in the EAC under Recipients > Mailboxes , where a shared mailbox can be added and then delegated to users.

Option B is incorrect because adding a custom domain is normally done in the Microsoft 365 admin center , specifically on the Domains page. Although Exchange can later work with accepted domains and related mail flow settings, the act of adding and verifying a custom domain is not an Exchange admin center task. Option C is incorrect because license assignment is handled through Microsoft 365 or Microsoft Entra administrative tools, not the Exchange admin center.

The correct answers are A and D . Microsoft documents that with group-based licensing , licenses assigned to a group are automatically inherited by the group’s members. Therefore, if User1 is added to Group1 , User1 can receive the Microsoft 365 E3 license through group membership. Microsoft also documents that licenses can be assigned directly to individual users , so assigning a Microsoft 365 E3 license straight to User1 is also a complete solution.

Options B and C are incorrect because Conditional Access controls how users access cloud resources after sign-in; it does not grant product entitlements or service licenses. Microsoft licensing guidance separates access-policy controls from actual license assignment. In this scenario, the issue is lack of license entitlement, not access conditions. As a result, the valid solutions are either to make User1 a member of the licensed group or to assign the license directly to User1. Microsoft also notes that group-based licensing assignment can fail if required user properties such as usage location are missing, but among the available answer choices, the two complete license-granting actions are Add User1 to Group1 and Assign a license to User1 .

The correct selections are Information Protection and Data Loss Prevention . Microsoft documents that Microsoft Purview Information Protection helps organizations discover, classify, protect, and govern sensitive information wherever it lives or travels . Microsoft also describes Information Protection as the Purview solution for data classification, sensitivity labels, and encryption , including scenarios across Microsoft 365, on-premises repositories, cloud stores, and even third-party apps through supported extensions. That makes it the correct choice for the requirement to discover and classify sensitive data across multiple platforms .

For the second requirement, Microsoft states that Microsoft Purview Data Loss Prevention (DLP) helps prevent the unintentional sharing of sensitive items and can block users from prohibited activities , including inappropriate external sharing through services such as SharePoint, OneDrive, Teams, and email. Microsoft specifically documents DLP scenarios for preventing sensitive items from being shared with external users , which matches the requirement to block users from sharing intellectual property externally.

The correct answer is A. the SharePoint admin center . Microsoft documents that the SharePoint admin center includes Data access governance reports and site-level sharing reports that help administrators identify where content is shared externally. Microsoft also documents that every standard Microsoft Teams team is connected to a SharePoint site for file storage and collaboration. Because Teams files and many sharing scenarios for teams are backed by SharePoint sites, the SharePoint admin center is the correct place to investigate which sites are shared externally, including Teams-connected SharePoint sites .

The other options are less suitable for this requirement. The Teams admin center is primarily for Teams policy, user, device, and workload administration, but it is not the main portal Microsoft documents for identifying externally shared site content. The Microsoft 365 admin center focuses on broad tenant administration and usage reporting, and the Microsoft Defender portal is for security investigation rather than SharePoint/Teams sharing governance. For identifying externally shared SharePoint sites and Teams-connected sites, Microsoft’s documented reporting path is the SharePoint admin center .

The correct answer is C. Microsoft Graph . Microsoft documents that Microsoft 365 Copilot combines large language models with content and context from the Microsoft Graph to generate grounded responses. Microsoft Graph provides access to organizational data and signals across Microsoft 365 services, including SharePoint , OneDrive , Exchange , Teams , calendars, chats, files, and other work content. When SharePoint data is relevant to the prompt and the user already has permission to access it, Copilot uses Microsoft Graph as the layer that retrieves and grounds that corporate data for the response.

The other options are incorrect for this question. Microsoft Intune is used for endpoint and device management. Microsoft Defender is used for threat protection and security operations. Microsoft Purview provides compliance, governance, data protection, and risk management capabilities. While Copilot honors Purview protections and Microsoft 365 permissions, the specific service it uses to access and ground responses in SharePoint-based corporate data is Microsoft Graph . Therefore, the correct answer is Microsoft Graph .

The correct answer is View all the users in the Microsoft Entra tenant . In the exhibit, John is assigned the Global Reader role. Microsoft documents that the Global Reader role is intended for users who need to view administrator features and settings in admin centers that a Global Administrator can view, but without edit permissions. That makes it appropriate for read-only visibility into tenant-wide directory and admin information, including users in Microsoft Entra.

The other answer choices are not supported by the Global Reader role. Microsoft distinguishes admin-center visibility from access to content in workloads such as SharePoint sites and Exchange mailboxes . Global Reader is a read-only administrative role, not a content access role for reading all documents or mailbox items. Likewise, performing eDiscovery of Microsoft 365 Copilot prompts requires Purview eDiscovery permissions or role group membership, not merely the Global Reader role. Microsoft documents eDiscovery permissions separately in Purview role groups.

Therefore, based on the assigned role shown, the valid completion is that John can view all the users in the Microsoft Entra tenant .

The correct answer is Data access governance . Microsoft documents that Data access governance reports in the SharePoint admin center help administrators discover overshared or sensitive SharePoint content and assess sharing exposure. More specifically, Microsoft’s sharing links activity reports under Data access governance are designed to monitor sharing activity and identify sites where links such as Anyone , People in the organization , and Specific people links have been created. This is the SharePoint admin reporting area Microsoft provides for investigating external sharing patterns and related exposure.

The other listed reports do not fit this requirement. Agent insights is for Copilot/agent usage, App insights is for application-related insights, Change history tracks configuration changes, OneDrive accounts focuses on OneDrive administration, and Site policy comparison compares site settings. None of those is the SharePoint report family intended for identifying externally shared SharePoint content. Based on Microsoft’s documentation, the report area you should use is Data access governance .

In Microsoft 365 Copilot, you should use the Researcher agent to perform multi-step reasoning over unstructured data.

The correct answer is the Researcher agent . Microsoft describes Researcher in Microsoft 365 Copilot as an agent for complex, multi-step research that can reason across information sources and synthesize findings into structured outputs. That aligns with the phrase multi-step reasoning in the question. Microsoft’s guidance also contrasts Researcher with Analyst , which is aimed more at data analysis and spreadsheet-oriented tasks.

The other options are less suitable. Chat is general-purpose and not the specialized tool Microsoft positions for deeper multi-step research workflows. A notebook is used to organize materials and chats, not as the main reasoning engine for this scenario. The Analyst agent is better suited to structured data analysis, trends, and calculations rather than broad reasoning over unstructured data such as documents, notes, and mixed content. Based on Microsoft’s product positioning, the best fit for multi-step reasoning over unstructured information is the Researcher agent .

The correct answer is A. Microsoft Entra ID Protection . Microsoft Learn explains that Microsoft Entra ID Protection detects sign-in risk and user risk and can work with Conditional Access risk policies to automatically respond when suspicious authentication activity is identified. Microsoft documents specifically state that organizations can configure sign-in risk policies and user risk policies to automate responses such as blocking access , requiring multifactor authentication , or forcing password changes when risky activity is detected. Microsoft also notes that some very high-confidence risky sign-ins are automatically blocked by built-in protections.

The other options do not match this function. Microsoft Defender for Office 365 focuses on email, collaboration, and threat protection for tools like Exchange Online and Teams, not sign-in risk blocking. Microsoft Entra Privileged Identity Management (PIM) manages privileged role activation and governance, not risky sign-in detection. Microsoft Defender for Identity detects identity-related threats in hybrid identity environments, but the Microsoft feature used to automatically block risky sign-ins is Microsoft Entra ID Protection .

Communications Compliance uses OCR (optical character recognition) and machine learning to detect offensive or risky text inside images , including those in SharePoint and OneDrive.

By default, Communications Compliance pseudonymizes user identities to reduce investigator bias. Admins can later deanonymize if needed.

It does not add disclaimers. It silently monitors communications and flags policy violations; disclaimers are handled by Exchange transport rules, not Communications Compliance.

The correct answer is C. a custom Microsoft 365 Copilot agent . Microsoft Learn explains that Agent Builder in Microsoft 365 Copilot lets you create agents with specific instructions , dedicated knowledge sources , and starter prompts . Starter prompts are designed to help users understand the most common supported scenarios, which directly matches the requirement to provide users with a list of common queries. Microsoft also documents that an agent can be grounded in selected SharePoint sites, folders, or files , allowing the response scope to be targeted to the HR policy content in Site1 rather than broad enterprise or web data.

The other options do not fit the requirement. Copilot in Word is document-focused and is not intended to create a reusable, shared query experience grounded only in one SharePoint source. Copilot notebooks group materials and chats, but they are not the right tool for publishing a guided HR policy assistant with starter prompts. Researcher is designed for broader, multi-step research using work data and web content, so it does not satisfy the requirement to keep answers grounded only in Site1.

The correct selections are The Microsoft 365 admin center and A billing policy . Microsoft documents that Microsoft 365 Copilot pay-as-you-go is administered in the Microsoft 365 admin center , specifically under Copilot > Billing & usage , where admins create and manage billing policies . Microsoft explains that a billing policy defines the billing infrastructure for pay-as-you-go, including the Azure subscription and the set of users covered by that policy. That user scoping is what allows organizations to separate usage and spending by groups such as departments.

Microsoft also documents that billing policies support budgets , spending views , and monitoring current expenses for services linked to the policy. This supports the requirement for greater visibility into Copilot usage costs and forecasting departmental spending. By assigning different departments to different billing policies, the organization can track Copilot costs by department. The other listed features do not fit: auto-claim policy is unrelated to cost tracking, and Copilot connector is for external data grounding, not billing segmentation.

The correct answer is B. the Microsoft 365 admin center . Microsoft documents that administrators assign product licenses to users from the Microsoft 365 admin center , including on the Active users page where you can open a user account and manage Licenses and apps . Microsoft also documents license assignment workflows there for both direct assignment and group-based licensing scenarios. That makes the Microsoft 365 admin center the standard administrative portal for giving a user access to Microsoft 365 services and features.

The other options are incorrect for this task. The Microsoft Purview portal is used for compliance, governance, data protection, eDiscovery, audit, and related Purview solutions, not for assigning Microsoft 365 product licenses. The Microsoft Teams admin center is used to manage Teams settings, policies, devices, voice, and collaboration features, but it is not the central portal for assigning tenant product licenses to users.

Therefore, when the requirement is simply to assign a license to a user in a Microsoft 365 subscription, Microsoft’s documented answer is the Microsoft 365 admin center .

The correct answer is C. the Microsoft 365 admin center . Microsoft Learn documents a specific Copilot image generation setting in the Microsoft 365 admin center under Copilot > Settings > Copilot actions > Copilot image generation . Microsoft states that when this scenario is allowed, users can ask Copilot to create, design, and edit images. When it is not allowed, Copilot does not generate images and instead responds with stock or brand images. This directly matches the requirement to prevent users from generating images by using Copilot.

The other options are incorrect because Microsoft does not document this control as being managed from Defender, Purview, or Entra for this scenario. Microsoft also separately notes that organizations can control access to Designer image generation through policy, but the admin experience for managing the Microsoft 365 Copilot scenario itself is explicitly surfaced in the Microsoft 365 admin center . Therefore, for an exam question focused on where an admin should go to disable image generation in Copilot, the best and documented answer is the Microsoft 365 admin center .

The correct answer is C. Microsoft Defender for Endpoint . Microsoft documents that Defender for Endpoint is the Microsoft security solution for endpoint devices , including Windows 11 , and that it lets security teams investigate incidents, alerts, affected devices, files, processes, and remediation actions in the Microsoft Defender portal. Microsoft’s investigation guidance specifically describes using Defender for Endpoint to review alerts and investigate affected devices from the devices list, alerts queue, and incident views.

The other options do not match this requirement. Microsoft Entra ID Protection is for risky users and risky sign-ins, not device incident investigation. Microsoft Purview Insider Risk Management focuses on risky user behavior such as data theft or exfiltration, not endpoint security alerts from Windows devices. Microsoft Defender for Identity monitors on-premises and hybrid identity signals from Active Directory environments, not Windows 11 endpoint incidents. For security incidents and alerts raised from organization-managed Windows 11 devices, Microsoft’s documented solution is Microsoft Defender for Endpoint .