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HRCI PHR Professional in Human Resources Exam Practice Test

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Total 165 questions

Professional in Human Resources Questions and Answers

Question 1

The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

Options:

A.

It is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott.

B.

It is an effort to create more than one boycott on an organization, on two or more revenue streams.

C.

It is two or more boycotts by two or more union-backed organizations against one company.

D.

It is additional boycotts against companies that do business with a company which the union is boycotting.

Question 2

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

Options:

A.

Distributive bargaining

B.

Good faith bargaining

C.

Integrative bargaining

D.

Interest-based bargaining

Question 3

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

Options:

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

Question 4

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

Options:

A.

Washington versus Davis, 1976

B.

Griggs versus Duke Power, 1971

C.

McDonnell Douglas Corp. versus Green, 1973

D.

Albemarle Paper versus Moody, 1975

Question 5

Mike is the HR Professional for his organization and he's documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

Options:

A.

Behavioral control

B.

Contractual relationship

C.

Type ofrelationship

D.

Financial control

Question 6

Which one of the following best describes Progressive discipline?

Options:

A.

Discussion of substandard performance, written warning, final writtenwarning, termination.

B.

Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

C.

Discussion of substandard performance, verbal warning, written warning, and final written warning.

D.

Series of documents of employee's substandard performance prior to each step of discipline or termination.

Question 7

You are a HR Professional for your organization and you're coaching Thomas on human resources practices, particularly the role of the HR Professional in strategic planning. You tell Thomas the importance of vision, mission, and values of an organization. Thomas asks what the difference is between vision and mission. Which one of the following best describes the difference between vision and mission for an organization?

Options:

A.

A vision is the purpose of a company. A mission is the task the organization aims to accomplish.

B.

A vision describes thefuture of the organization while a mission describes the goals of the organization.

C.

A vision describes the organization's role, what the organization is, and what the organization may aspire to be. A mission describes what the organization will definitely become.

D.

A vision describes an organization's role, what the organization is, and what theorganization wants to become. A mission describes the organization's purpose for being.

Question 8

Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. Inher questions, Jane is careful not to ask all of the following questions, except for which one?

Options:

A.

Our hours are from 8 AM to 5 PM. Can you meet this requirement of the position?

B.

Where are you from?

C.

How many children do you have?

D.

What's your date of birth?

Question 9

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique?

Options:

A.

Jobs are ranked from lowest to highest according to the importance that each job holds.

B.

Jobs are reviewed based on the entire performance of the organization in each category.

C.

Jobs are categorized into broad categories or levels.

D.

New jobs are categorized into an existing hierarchy of jobs within the organization.

Question 10

You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?

Options:

A.

Financial control

B.

Locale of work performed

C.

Behavioral control

D.

Type of relationship

Question 11

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Options:

A.

Non-school hours only

B.

4 hours per school day

C.

8 hours in a non-school day

D.

18 hours per school week

Question 12

You are the HR Professional within your organization, and you're working with the management to address the organizational culture. You explain to the management the four dimensions of organizational culture - as addressed by Deal and Kennedy. Which one of the following is not one of the four dimensions of organizational culture?

Options:

A.

Heroes

B.

Joy

C.

Values

D.

Rites and Rituals

Question 13

As an HR Professional, you are required to post an OSHA poster in a conspicuous place that is easily visible to employees. What OSHA poster lists each of the employee's rights?

Options:

A.

OSHA 3165 poster

B.

OSHA 5613 poster

C.

OSHA 5131 poster

D.

OSHA 3615 poster

Question 14

Jan is the HR Professional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable cause against your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsuit against your company?

Options:

A.

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

B.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 30 days of the EEOC's findings.

C.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings.

D.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 180 days of the EEOC's findings.

Question 15

You are completing a Form I-9 with a newly hired employee. Which one of the following documents is not allowed as a proof of identity and employment eligibility for the newly hired employee?

Options:

A.

Driver's license

B.

Expired US passport

C.

Certificate of naturalization

D.

Unexpired reentry permit

Question 16

If an employer ignores stress in employees what symptom are employees likely to develop?

Options:

A.

De-motivation

B.

Burnout

C.

Tumors

D.

Turnover

Question 17

What act prohibits discrimination on the basis of physical and mental disabilities?

Options:

A.

ADEA of 1967

B.

Rehabilitation Act of 1973

C.

VEVRAA of 1974

D.

IRCA of 1986

Question 18

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three.

Options:

A.

Aligns employees to organization goals

B.

Employees are paid on the basis of group performance rather than individual performance

C.

Enhances employees focus and awareness

D.

Helps organization to achieve improvement in key performance measures

Question 19

Which of the following are established by Fair Labor Standards Act (FLSA) of 1938? Each correct answer represents a complete solution. Choose three.

Options:

A.

Criteria for exempt and nonexempt employees

B.

Minimumwage requirement

C.

Laws for protecting American children against labor exploitation

D.

Health insurance requirement

Question 20

Which of the following is the process of systematically determining a relative internal value of a job in an organization?

Options:

A.

Job evaluation

B.

Broadbanding

C.

SWOT Analysis

D.

Gainsharing

Question 21

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negativerisk events.

B.

Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or conditionthat can have a positive or negative effect on the goals of an organization.

Question 22

Your organization employees 475 people and you are the HR Professional for the organization. You're teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

Options:

A.

Labor offices

B.

Workers Rights Agencies

C.

Fair Employment Practices Agencies

D.

EEOC offices

Question 23

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Options:

A.

Focus group

B.

Workshop

C.

Pilot group

D.

Brainstorming session

Question 24

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

Options:

A.

Duty of diligence

B.

Exit interview

C.

Utility function

D.

Outplacement

Page: 1 / 17
Total 165 questions