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HP HP2-I14 Selling HP Supplies 2020 Exam Practice Test

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Total 36 questions

Selling HP Supplies 2020 Questions and Answers

Question 1

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

Options:

A.

HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

B.

The environment is not really affected by toner, whether the cartridges are from HP or third parties.

C.

According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

D.

According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

Question 2

What is an advantage of using ColorSphere 3 toner Tor Color LaserJet printers?

Options:

A.

The toner produces high-quality prints even in extreme temperature and humidity conditions.

B.

The toner uses a smaller ink particle for longer printhead life.

C.

The toner's durable hard shell reduces toner wear, so the toner maintains its shape and size, increasing page yield.

D.

The toner's print gauge capabilities send alerts when the toner is low.

Question 3

How does HP use serialization to combat the counterfeit and grey market?

Options:

A.

It monitors the products sold through MAC addresses to ensure they are sold by authorized channels.

B.

It tracks the cartridges through the supply chain to know exactly where they are sold, curtaining grey marketing trade.

C.

It uses embedded code to determine in which regions the cartridges are sold.

D.

It uses QR codes on interior and exterior packing to product partners from purchasing counterfeit and grey market products.

Question 4

Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

Options:

A.

When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.

B.

HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

C.

HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.

D.

HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

Question 5

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

Options:

A.

Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.

B.

Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.

C.

HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

D.

Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.

Question 6

A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

Options:

A.

The company can get professional-quality precision output from their HP printers from the first page to last.

B.

Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image.

C.

HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.

D.

The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies.

Question 7

What are three technology Innovations of HP Jetlntelligence? (Select three.)

Options:

A.

instant ink

B.

Page Maximlzer

C.

ColorLok

D.

Auto-Seal Removal

E.

Pigment-based Ink

F.

Print Gauge

Question 8

What should you focus on when proposing the best HP printing supplies solution for your customers?

Options:

A.

technology, science, and industry leadership

B.

cost, downtime, and total cost of ownership

C.

speed, color brilliance, and duplexing capabilities

D.

quality, sustainability, indoor air quality, and security

Question 9

How does the HP Planet Partners program protect the world's environment?

Options:

A.

Countries with contracts with the HP Planet Partners program have agreed to keep all printer inks out of local water sources.

B.

HP has agreements In more than 190 countries to minimize the amount of potable water used to manufacture ink cartridges.

C.

HP works with governments worldwide to use local distribution networks, reducing the carbon footprint Involved with product distribution.

D.

No HP cartridge returned through the HP Planet Partners program will go to a landfill.

Question 10

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

Options:

A.

Product Security Response Team (PSRT)

B.

Anti-Counterfeiting and Fraud (ACF)

C.

Customer Delivery Inspection (COI)

D.

Compliance and Risk Management (CoRM)

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Total 36 questions