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HP HP2-H41 Selling Imaging and Printing Fundamentals Exam Practice Test

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Total 134 questions
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Selling Imaging and Printing Fundamentals Questions and Answers

Question 1

Which HP technology contributes to the HP value proposition of "simplicity"?

Options:

A.

HP FastRes 1200

B.

HP Universal Print Driver

C.

HP Instant-on Fuser

D.

HP Output Server

Question 2

What are accurate descriptions of a first impression in business? (Select two.)

Options:

A.

easy to change

B.

based upon detailed information

C.

always positive

D.

made in the first 5 to 30 seconds

E.

difficult to change

Question 3

What purpose does HP Embedded Capture serve in a network environment?

Options:

A.

Enhances authorization and authentication features

B.

Manages the HP imaging and printing fleet

C.

Enforces IT baseline policies

D.

Enhances digital sending capabilities

Question 4

What is an imaging and printing assessment?

Options:

A.

a method that supports the Customer Relationship Management process

B.

a method of observing your customer's workflow, gathering data, and understanding the current environment

C.

a method that ensures that all the assets and liabilities of a customer are fully registered and monitored

D.

a method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made

Question 5

Which HP Color LaserJet advantage can be attributed to HP ColorSphere technology?

Options:

A.

fastest first page out

B.

superior reliability

C.

lowest cost per page

D.

highest rated print quality

Question 6

Which feature improves real-world performance on HP Color LaserJets and color MFPs?

Options:

A.

intelligent color calibration

B.

shorter paper path

C.

flexible paper handling

D.

total print management

Question 7

Which technology does HP use to increase print speed and achieve page-wide InkJet printing?

Options:

A.

HP liquid crystal technology

B.

HP Piezo InkJet technology

C.

HP BubbleJet technology

D.

HP Scalable Print technology

Question 8

Who invented the office laser printer?

Options:

A.

Compaq

B.

Xerox

C.

IBM

D.

HP

Question 9

What are the benefits of the HP Universal Print Driver? (Select two.)

Options:

A.

It provides simplified printing on HP Photosmart printers.

B.

Mobile workers can easily print at various work locations.

C.

It simplifies the IT process of adding new printers to an environment.

D.

It provides simplified printing from HP digital cameras,

E.

It provides simplified files that reduce network traffic.

Question 10

What is the meaning of the T in the model name of HP DesignJet printers, such as HP DesignJet T2400 eMFP?

Options:

A.

Technical

B.

Thermal

C.

Torn cat series

D.

Turbo

Question 11

Which statement is correct?

Options:

A.

HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.

B.

HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).

C.

Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.

D.

HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.

Question 12

What is HP Capture and Route?

Options:

A.

A versatile server-based device driver

B.

An MFP-based capture solution

C.

A highly secure fleet management solution

D.

A highly scalable capture to workflow solution

Question 13

What do HP Wireless Direct printing and Apple Bonjour protocol have in common?

Options:

A.

Both enable mobile devices to communicate directly with many HP imaging and printing devices.

B.

Both are enabled when the user registers at HP.com and receives a unique email account.

C.

Both enable Android mobile devices to communicate directly with many HP imaging and printing devices.

D.

HP ePrint Enterprise requires both to be enabled.

Question 14

Which printing trend is the result of the increase in original digital content?

Options:

A.

Business is not concerned about printing costs.

B.

Fewer documents are being printed.

C.

Documents are distributed electronically and then printed.

D.

Documents are copied on paper and then distributed.

Question 15

How do documents add value to a business? (Select two.)

Options:

A.

They can be recycled.

B.

They are inexpensive to create and distribute.

C.

They influence customer purchasing decisions.

D.

They represent you, your company, and your product/service.

E.

They contain customer information.

Question 16

Upon what does the value of a business document depend? (Select two.)

Options:

A.

a simple calculation of distribution costs

B.

the cost of the toner and paper used to print

C.

the intended purpose of the document

D.

the interpretation of the reader/user of the document

Question 17

What does creating a high-quality business document typically require?

Options:

A.

multiple people

B.

an advertising agency

C.

outsourcing to an external print shop

D.

expensive printing equipment

Question 18

Which trend presents a growing security challenge for IT staff?

Options:

A.

Large numbers of people upgrading to the latest Windows operating system

B.

Larger percentages of users installing their own anti-virus software

C.

More people printing to fewer printing devices

D.

Bring Your Own Device (BYOD) to work scenarios

Question 19

What is an effective way of choosing HP imaging and printing products for a customer?

Options:

A.

Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

B.

Offer free training when selling HP imaging and printing devices.

C.

Match product features to the customer's needs to improve the way they work.

D.

Sell products that offer the most functionality to fit within the customer's budget.

Question 20

Which factors contribute to the low cost of printing with HP OfficeJet Pro products? (Select three.)

Options:

A.

Wireless connectivity

B.

Available high yield cartridges

C.

Expandable trays

D.

Require less energy to print

E.

Lifetime print heads

F.

Color touch screens

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