Exin VERISME VeriSM Foundation Exam Practice Test

VeriSM™ divides service management within an organization into separate entities so all entities can work autonomously.

VeriSM™ focuses on the big picture and does not provide practices for specific organizations.

VeriSM™ incorporates new technologies and therefore helps IT departments with digital transformation.

VeriSM™ regards the entire organization as the service provider with capabilities that work together.

Ensuring cost is matched to budget

Matching expectations to business relationships

More complexity and less visibility

Service management approaches support constraints

Define

Management Mesh

Produce

Service management principles

Define

Investigate

Plan

Research

Build

Design

Improve

Test

Via delegation from owners to a governing body, who authorize organizationalcapabilitiesto take actions to create and support the outcomes to consumers.

Via good planning in the higher levels of the organization, where it is critical that there is a clearly stated mission and vision with key objectives defined.

Via organization-wide gatherings once or twice a year, where owners/stakeholders present the mission, vision and objectives, and take feedback from employees.

Via performance contracts between an employee and his or her manager, making everybody responsible for part of the strategy.