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Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Exam Practice Test

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Total 213 questions

Implementing Cisco Collaboration Applications (CLICA) Questions and Answers

Question 1

Which option is a prerequisite for selecting a third -party IdP for Cisco Collaboration?

Options:

A.

LDAP

B.

SAML 1.0

C.

SAML 2.0

D.

SAML 1.1

Question 2

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

Options:

A.

Cisco UCM Group Configuration > High Availability > click Fallback

B.

BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services

C.

BLF Presence Group Configuration > High Availability > click Fallback

D.

Presence Redundancy Group Configuration > High Availability > click Fallback

Question 3

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

Options:

A.

The firewall is blocking port 5222.

B.

LDAP is misconfigured.

C.

The user has incorrect permissions to access the voicemail.

D.

The voicemail pilot is not configured.

Question 4

What submits credentials to the LDAP server during a call that uses SAML SSO?

Options:

A.

Cisco UCM server

B.

Service provider

C.

Browser-based Client

D.

IdP

Question 5

Question # 5

Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

Options:

A.

remove PSTN-PT from voicemail_CSS

B.

change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS

C.

create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS

D.

block pattern +* in the Cisco Unity restriction table

Question 6

Refer to the exhibit.

Question # 6

A company integrated their newly deployed Cisco Jabber over Mobile and Remote Access with Cisco Unity Connection for voicemail access but users must manually enter their email credentials each time they log in to Cisco Jabber Which action resolves the issue?

Options:

A.

Add Cisco UCM as an Authz Server on Unity Connection.

B.

Add the Unity Connection Service Profile to the end users in Cisco UC Manager

C.

Create a UC Service and Service Profile for Unity Connection

D.

Add Unity Connection in the Expressway-C

Question 7

An engineer is configuring a customer’s environment for Jabber user over mobile and remote access. The customer’s internal domain. Which Jabber parameter defines the external service discovery domain statistically?

Options:

A.

UPN discovery enabled

B.

exclude services

C.

services domain

D.

voice services domain

Question 8

Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?

Options:

A.

A proper service profile is not configured on Cisco Unified Communications Manager.

B.

The voicemail users are not configured in the Cisco Unity Connection server.

C.

The web application voicemail password is set “User Must Change at Next Sign-in”.

D.

The voicemail password is not set for all users.

Question 9

Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms?

Options:

A.

Mac OS

B.

Linux

C.

Chrome OS

D.

Windows

Question 10

Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?

Options:

A.

profiles

B.

metadata

C.

assertions

D.

bindings

Question 11

An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?

Options:

A.

trigger

B.

call control group

C.

script

D.

prompt

Question 12

Question # 12

Refer to the exhibit. An engineer must configure Cisco IM and Presence server high availability so that the publisher node fails over to the subscriber node if the publisher node becomes unavailable On the Presence Redundancy Group Configuration page the engineer receives this message ‘High availability is not enabled for this cluster " Which two actions must the engineer perform to resolve the issue? (Choose two.)

Options:

A.

Add IMPSub as a secondary presence server in the redundancy group

B.

Click Save and restart the Cisco Presence Engine.

C.

Replace iMPPub with IMPSub m the redundancy group.

D.

Add a new presence redundancy group and click Save

E.

Select Enable High Availability and dick Save.

Question 13

What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

Options:

A.

requires a PIN password or passphrase

B.

requires a card reader

C.

is supported on all devices and operating systems

D.

uses single-factor authentication

E.

is less secure than form-based authentication

Question 14

Question # 14

Refer to the exhibit An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured

  • Cisco UCM Service discovery
  • Cisco UCM User authentication •SOAP login

Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?

Options:

A.

LDAP

B.

XMPP

C.

SCCP

D.

SAML

Question 15

An engineer must configure Microsoft Office 365 calendar integration with Cisco IM and Presence The engineer has already configured the presence gateway Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration

Question # 15

Options:

Question 16

Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?

Options:

A.

cup

B.

cup-xmpp

C.

cup-xmpp-s2s

D.

Tomcat

Question 17

Refer to the exhibit.

Question # 17

An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

Options:

A.

cup-xmpp- trust

B.

xmpp-fed-trust

C.

cup-trust

D.

tomcat-trust

E.

xmpp- rust

Question 18

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

Options:

A.

Assign the user to a different Presence Redundancy Group.

B.

Restart the XCP Router service.

C.

Set the Owner ID on the users desk phone.

D.

Associate the user to the line on the Directory Number Configuration page.

Question 19

Refer to the exhibit.

Question # 19

A company deployed the Cisco Webex calling with Cisco Unified Border Element as a local gateway for PSTN calls and a firewall to restrict and control the HTTP-based traffic that leaves and enters the network. However, Alice in LA cannot dial 82024001 to reach Charlie in NY. Which action must an administrator take to resolve the issue?

Options:

A.

Open UDP port 5062 outbound on the firewall.

B.

Open TCP port 5062 outbound on the firewall.

C.

Open TCP port 8934 outbound on the firewall.

D.

Open UDP port 8934 outbound on the firewall.

Question 20

An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?

Options:

A.

Cisco Unified CM looks up the voicemail pilot configured to dial.

B.

Cisco Unified CM routes the configured hunt pilot to Unity Connection.

C.

Cisco Unified CM looks up the hunt pilot configured to dial.

D.

Cisco Unified CM sends an AXL query to Unity Connection.

Question 21

Which function of the Cisco IM and Presence high availability solution is true?

Options:

A.

When the server has been restored to a normal state, user sessions remain on the backup server.

B.

When an event takes place, the end user sessions are not moved from the failed server to the backup.

C.

When the server has been restored, the server automatically fails back.

D.

When a high availability event takes place, the end user sessions are moved from the failed server to the backup.

Question 22

Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?

Options:

A.

NOTIFY

B.

UPDATE

C.

SUBSCRIBE

D.

PUBLISH

Question 23

After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses. Which two configuration snippets resolve this issue? (Choose two.)

Options:

A.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-kpml

codec g729r8

B.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-notify

codec g711ulaw

C.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay rtp-nte

codec g711ulaw

D.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-kpml

codec g711ulaw

E.

dial-peer voice 6800 voip

destination-pattern 5...

session protocol sipv2

session target ipv4:10.3.6.127

dtmf-relay sip-notify

codec g729r8

Question 24

Which step is the first for web-based single sign-on login?

Options:

A.

Authenticate.

B.

Redirect to IdP to get authenticated.

C.

Present authentication assertion.

D.

Request access to protected service.

Question 25

An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

Options:

A.

Cisco IM and Presence publisher in EMEAR. in the different logical group

B.

Cisco IM and Presence subscriber in the Americas, in the different logical group

C.

Cisco IM and Presence subscriber in EMEAR. in the same logical group with IM and Presence publisher

D.

Cisco IM and Presence subscriber in the Americas, in the same logical group with IM and Presence publisher

Question 26

Refer to the exhibit.

Question # 26

Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server. Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?

Options:

A.

A record for the Cisco Unified Communications Manager

B.

SRV record _cisco-uds._tcp.example.com

C.

A record _cuplogin._tcp.example.com

D.

SRV record _cuplogin._tcp.example.com

Question 27

Drag and drop the steps of the SAML SSO process from the left into the order on the right.

Question # 27

Options:

Question 28

An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

Options:

A.

Block all numbers that start with 999*.

B.

Allow calls to international operators and conference rooms only.

C.

Permit calls only to specific domestic long-distance area codes.

D.

Allow calls to the international operator only.

Question 29

An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

Options:

A.

caller input settings

B.

call handler owners

C.

message settings

D.

transfer rules

Question 30

An organization wants to run on-premises instant messaging (IM), and resilience is important because this is a business-critical application for them. The organization has three locations with Cisco UCM clusters in each location. Which additional configuration is needed to meet these requirements?

Options:

A.

Expand the Cisco UCM cluster with Cisco IM and Presence nodes in each location

B.

Configure IMP functionality in Cisco UCM with failover. Cisco IM and Presence servers are not needed from systems release 14 X and newer.

C.

Deploy a central Cisco IM and Presence server at one central location because users will log in to Cisco UCM in case of a failover

D.

Deploy a minimum of two Cisco IMP servers per location, with one publisher and one subscriber connected to the existing local cluster.

Question 31

An engineer must create a Cisco Jabber installation switch The engineer created the installation file and named it CiscoJabberSetup.msi Which CLI command installs Jabber silently on a Windows machine and deletes any existing bootstrap?

Question # 31

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 32

Question # 32

Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)

Options:

A.

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

B.

Delete the user ID for the duplicate user ID

C.

Rename the directory URI value for one of the users to ensure that there is no duplication.

D.

Assign the duplicate user to the secondary Cisco IM and Presence node

E.

Unassign a user from one of the dusters when the same user is assigned to two different dusters

Question 33

A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report Which set of actions must the engineer perform to find and download the problem report logs?

Options:

A.

Click the Help menu select Report a problem and follow the instructors

B.

Click Settings Help and follow the instructions

C.

Click Settings Help Reports and follow the instructions

D.

Click Admin select Logs and follow the instructions

Question 34

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

Options:

A.

300

B.

301

C.

302

D.

304

Question 35

Which benefit do administrative applications provide when SAML SSO is configured for Cisco Unified Solutions?

Options:

A.

seamless synchronization of users

B.

open standard JSON format

C.

authentication toward one local Cisco Unified server for clients

D.

cross-domain and cross-product SSO

Question 36

A collaboration engineer is installing the Cisco Jabber client from the Windows CLI The engineer wants to complete a silent installation of the client clear any existing bootstrap file, and use a Service Domain of cisco com Which install command achieves these goals?

Question # 36

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

Question 37

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco UAC?

Options:

A.

The AXL communications allow registered attendants to log in to Cisco UCM and receive calls.

B.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

C.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UAC versions match.

D.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UCM versions match.

Question 38

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

Options:

A.

Start the Cisco DB Replicator

B.

Start the Cisco Replication Watcher.

C.

Restart the Cisco XCP Router.

D.

Restart the Cisco Presence Engine

Question 39

An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

Options:

A.

Use the Synchronize task under the User ID field.

B.

Use the Synchronize System under MWI

C.

Use the Synchronize Information under Administration

D.

Import the users using a CSV file.

E.

Add the missing users manually to Cisco Unity Express

Question 40

What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

Options:

A.

50

B.

25

C.

200

D.

10

Question 41

An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence. In the configuration steps, which two DNS records will be needed, assuming the jabber client is in “domain.com?’ (Choose two.)

Question # 41

Options:

A.

Option A

B.

Option B

C.

Option C

D.

Option D

E.

Option E

Question 42

Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)

Options:

A.

HTTP

B.

XMPP

C.

UDS

D.

LDAP

E.

SIP

Question 43

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?

Options:

A.

SAML binding

B.

SAML assertion

C.

SAML profiles

D.

SAML protocol

Question 44

Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?

Options:

A.

Smart Card

B.

OAuth

C.

form-based

D.

Kerberos

Question 45

Question # 45

Refer to the exhibit Users complain that the message waiting light on the IP phone does not light up when receiving a new voicemail With which codec must the engineer configure a dial peer on Cisco UCME for MW1 traffic to resolve this issue?

Options:

A.

G.729r8

B.

G.729ar8

C.

G.711ulaw

D.

G.711alaw

Question 46

An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view. Which action should be taken to resolve this issue?

Options:

A.

Configure the user primary extension to their directory number.

B.

Configure the user digest credentials to match the user password.

C.

Configure the user access control group assignment to Standard CTI Enabled.

D.

Configure the username and password in LDAP.

Question 47

A collaboration engineer is configuring SIP interdomain federation for Cisco IM and Presence. The external domain cannot be discovered using DNS SRV. If the external enterprise domain is ciscocollab.com, what destination pattem should the engineer use for a static route?

Options:

A.

com.ciscocollab.*

B.

_sipfederationtls._tcp.ciscocollab.com

C.

*.ciscocollab.com,*

D.

.ciscocollab.com

Question 48

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

Options:

A.

Configure the LDAP authentication settings under LDAP. LDAP Authentication.

B.

Synchronize the user accounts under Users - Synch Users.

C.

Restart the Cisco DirSync service.

D.

Import the user accounts under Users - Import Users.

Question 49

Cisco Unity connection ports on cisco UCM are not registering. An engineer receives a packet capture of the link between the two servers to troubleshoot. In which port will this problem be resolved?

Options:

A.

TCP 1720

B.

TCP 2000

C.

TCP 5060

D.

TCP 2427

Question 50

An administrator is configuring digital networking between Cisco Unity Connection clusters. What are two requirements for the configuration? {Choose two.)

end-user credentials

Options:

A.

IP address/FODN of LDAP server

B.

IP address/FQDN of Cisco UCM servers

C.

system administrator credentials

D.

IP address/FODN of the Cisco Unity Connection servers

Question 51

An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster The engineer has already signed into the Unified Communications Manager publisher node Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration

Question # 51

Options:

Question 52

A Cisco Unified IM and Presence version 11 .5.1 on-premises deployment of instant messaging with a capacity of 50.000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

Options:

A.

Increase capacity to 90.000 + to match the number of Jabber clients.

B.

Increase capacity to 60.000 users to service all Jabber clients.

C.

Increase capacity to 72.000 users to service all Jabber clients.

D.

Increase capacity to 30.000 users to match the number of Jabber clients.

Question 53

What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)

Options:

A.

Contact Center Agent

B.

IM-only

C.

multicloud-based

D.

Full UC

E.

cloud-based

Question 54

Which SAML component describes the packaging of the SAML elements?

Options:

A.

protocols

B.

profiles

C.

assertions

D.

bindings

Question 55

What is a step when integrating Cisco UACA with Cisco UCM?

Options:

A.

create a SIP trunk between Cisco UACA and Cisco UCM

B.

create a CTI port template that will be used by Cisco UACA

C.

create a new end user account to be used by Cisco UACA

D.

create a CTI route point template that will be used by Cisco UACA

Question 56

What provides device monitoring when integrating Cisco UACA and Cisco UCM?

Options:

A.

SIP

B.

XMPP

C.

CTI/TAPI

D.

AXL

Question 57

Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?

Options:

A.

Okta

B.

Cisco DUO

C.

PingFederate

D.

Microsoft ADFS

Question 58

How is automatic fallback enabled on a Cisco IM and Presence server?

Options:

A.

In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.

B.

In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.

C.

Automatic fallback is enabled by default.

D.

In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.

Question 59

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

Options:

A.

XMPP

B.

DNS

C.

LDAP

D.

AXL/SOAP

Question 60

A collaboration engineer is troubleshooting MWl issues with Cisco Unity Connection and Cisco UCM. Users report that MWl lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI.Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?

Options:

A.

Configure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM device pool settings on the SIP trunk.

B.

Assign the proper voicemail profile to the directory numbers on Cisco UCM.

C.

Uncheck"Send Message Counts" on the phone system settings on Cisco Unity Connection.

D.

Uncheck"Accept unsolicited notifications" on the SIP trunk security profile.

Question 61

When implementing dialing behavior in Cisco Unity Connection, which feature prevents calls to long-distance or international phone numbers?

Options:

A.

restriction tables

B.

calling search spaces

C.

inbox profiles

D.

partitions

Question 62

Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?

Options:

A.

single logout

B.

web browser SSO

C.

name identifier management

D.

identity provider discovery

Question 63

A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues How is this issue fixed?

Options:

A.

Assign the user to the correct user group.

B.

Add the user to Cisco Unity Express.

C.

Configure a primary E.164 number for the user.

D.

Set "Login without PIN" to 'No" for the user.

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Total 213 questions