Avaya 71801X Avaya Messaging Support Certified Exam Exam Practice Test

https://downloads.avaya.com/css/P8/documents/101047702

When performing a backup of the Avaya Messaging solution, it is essential to choose the following three folders:

• UC\DBCom: This folder contains important configuration and communication data related to the messaging system.
• UC\DB: The database folder holds critical information about users, messages, and system settings. Backing up this folder ensures that no data is lost during system recovery or migration.
• UC\Prompts: The prompts folder contains voice prompts and greetings used by the messaging system. Backing up this folder ensures that the system can continue to play the correct prompts to users.

These folders collectively safeguard the functionality and integrity of the Avaya Messaging solution during backup and restore operations.

References: The information is based on Avaya’s official documentation and guidelines for backing up Avaya IX™ Messaging[1].

BitDefender is the only anti-virus software that has been ‘validated’ with Avaya Messaging. While other anti-virus software may be used, BitDefender has undergone specific testing and validation by Avaya to ensure compatibility and effectiveness when used with Avaya Messaging systems.

References: The validation of BitDefender as the preferred anti-virus software for Avaya Messaging is mentioned in Avaya’s support resources1.

In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.

References: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.

Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.

References: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.

In a distributed Voice Server Node (VSN) configuration, an entire Avaya Messaging solution can support up to 80,000 advanced users. This configuration allows for a scalable and robust messaging system capable of handling a large number of users without compromising performance or reliability.

References: The capacity of the Avaya Messaging solution in a distributed VSN configuration is documented in Avaya’s technical resources and support materials1.

https://downloads.avaya.com/css/P8/documents/101052209

In a High Availability (HA) environment, the Secondary Consolidated server acts as a standby system that takes over when the Primary Consolidated server becomes unavailable. This ensures continuous operation and availability of services, minimizing downtime and maintaining business continuity.

References: The role of the Secondary Consolidated server in an HA environment is outlined in Avaya’s official documentation on High Availability configurations.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.

For larger configurations in Avaya IX™ Messaging Server, the network requirements specify a 1 Gb/s network connection between Avaya IX™ Messaging and Email servers, along with a 1 Gb/s layer 2-switch between all servers. This specification is considered for configurations with1000+ Unified Communication (UC) users. Such network infrastructure ensures that the system can handle the data throughput and provide reliable service for a large number of users without experiencing network bottlenecks.

References: The user count for larger configuration specifications requiring a 1 Gb/s network connection is detailed in Avaya’s support documentation for Avaya Messaging1.

Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.

References: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides.These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.

If the SQL DB service is stopped manually, it will be automatically restarted by theSQLANYs_ASADBJJCprocess. This process monitors the database and ensures its availability and proper functioning. When the service is stopped or encounters an issue, SQLANYs_ASADBJJC takes corrective actions to restore the service.

References: The information is based on Avaya’s official documentation and resources related to Avaya IX™ Messaging[8].

Avaya Messaging is designed to be flexible and interoperable with various telephony systems. It supports integration with third-party PBXs as long as they use standard communication protocols such as SIP (Session Initiation Protocol), H.323, or ISDN (Integrated Services Digital Network) links. These protocols are widely adopted in the industry, allowing Avaya Messaging to work seamlessly with a diverse range of PBX systems, ensuring broad compatibility and integration options for businesses.

References: The information about Avaya Messaging’s capability to integrate with any PBX using standard protocols is supported by Avaya’s technical documentation and integration manuals123.

The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.References:

• Avaya Control Manager Overview and Specification
• Avaya IX Messaging Feature Guide
• Experience Platform Solution Description
• Avaya Cloud Developers
• Using Workspaces Experience Platform: Messaging
• Avaya Documentation Main Page

The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port licenses are present, it can support up to 24 fax ports per voice server. The maximum number of fax channels that can be supported across the solution is 120. This allows for scalability and flexibility in deployment, ensuring that a sufficient number of fax channels are available to meet the communication needs of the organization.

References: The information regarding the supported fax channels with SR140 fax port licenses is based on the standard configuration and licensing details provided by Avaya for the IX™ Messaging system1.

For Avaya IX™ Messaging, the recommended hardware requirements are designed to ensure optimal performance and reliability. The following statements are true:

A.Configure the CPU for Performance mode in the server’s BIOS settings: This ensures that the CPU operates at the best possible performance level, which is crucial for handling the demands of Avaya IX™ Messaging.

B.All processors are to be Intel® 2.0 GHz or better: A minimum processor speed of 2.0 GHz is required to meet the demands of Avaya IX™ Messaging, ensuring efficient processing of tasks.

E.All hard drives must be high performance, server grade drives: High-performance, server-grade drives are necessary to handle the intensive read/write operations and provide the reliability needed for Avaya IX™ Messaging’s data storage requirements.

References: These recommendations are based on Avaya’s official support documents and product specifications, which detail the hardware requirements for Avaya IX™ Messaging installations123.

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

TheRemote_idin the context of Avaya IX™ Messaging’s MobiLink Profiler refers to the unique identifier assigned to each voice server node that is involved in data synchronization with the Consolidated server. This ID ensures that data is accurately tracked and synchronized across the different nodes in the system, maintaining the integrity and consistency of the messaging environment.

References: The meaning ofRemote_idis derived from the standard operation of data synchronization services in unified messaging systems, where each node must have a unique identifier for proper data exchange1.

In Avaya IX™ Messaging, users have the ability to perform various self-service actions. One of the key self-service actions that a user can perform is resetting their mailbox password. This feature allows users to maintain the security of their messaging system by changing their password whenever necessary, without the need for administrator intervention.

References: The self-service action of mailbox password reset is a standard feature in many messaging systems, including Avaya IX™ Messaging, as indicated by the support documentation and user guides1.

In the context of Avaya Messaging configurations, a larger configuration typically refers to setups that support a substantial number of Unified Messaging (UM) users. The requirement for a 1 Gb/s connection between Avaya Messaging, Content Sync Engine (CSE), and E-mail Servers is indicative of the need for high bandwidth to accommodate the data traffic generated by a large user base. A configuration is considered larger when it supports 1000 or more UM users, necessitating such network capabilities to ensure smooth and efficient operation.

References: The classification of a larger configuration in terms of UM user support is based on Avaya’s standard guidelines for network infrastructure requirements to handle the expected load1.

Avaya Messaging release 11 utilizes various license levels to cater to different business needs and sizes. TheBasiclicense level provides core messaging functionalities, while theEnhancedlicense level offers additional features and capabilities for more complex communication requirements.

References: The licensing information for Avaya Messaging release 11 can be found in the official Avaya documentation and release notes1.