Apple DEP-2025 Apple Deployment and Management Certification Exam Exam Practice Test

Declarative Device Management (DDM), introduced by Apple, allows devices to autonomously manage their configurations based on declarations provided by the MDM server. When reporting their status back to the MDM server, devices use the status channel, a dedicated communication pathway designed for this purpose. Declarations (option A) are instructions sent from the MDM server to the device, not the mechanism for reporting status. Profiles (option C) are used in traditional MDM to configure devices but are not specific to status reporting in DDM. Apple’sMDM Protocol Referenceexplains that the status channel enables devices to send updates about their compliance and configuration state, confirming B as the correct answer.

Shared iPad, a feature for multi-user environments like education or business, requires devices to be supervised and enrolled via Automated Device Enrollment (ADE) through Apple School Manager (ASM) or Apple Business Manager (ABM). ADE ensures the device is pre-configured with an MDM solution that supports Shared iPad settings, such as user session management with Managed Apple IDs. Device Enrollment (option B) can supervise devices but isn’t optimized for Shared iPad’s automatic setup. User Enrollment (option C) is for BYOD and doesn’t support Shared iPad, which is for organization-owned devices. TheApple Platform Deployment Guidespecifies ADE for Shared iPad deployment.

On Macs with Apple silicon and T2 security chips, Apple requiresvolume ownershipto perform major macOS upgrades and certain system-level changes. Volume ownership is granted during setup to the first account created, and it provides the secure entitlement to authorize system updates, OS reinstalls, and recovery options. Apple Learning materials emphasize that administrator rights alone are insufficient; a user may be an admin without volume ownership and still be blocked from upgrading. The bootstrap token is relevant to FileVault and SecureToken provisioning, but not directly tied to OS upgrades. Managed Apple Accounts also do not control OS upgrades unless combined with MDM restrictions. This requirement ensures that only authorized users with secure entitlements can modify or upgrade macOS, protecting device integrity and reducing unauthorized system alterations.

User Enrollment, designed for BYOD, requires a Managed Apple ID to separate personal and managed data on the device. The Managed Apple ID authenticates the user for organizational policies while preserving personal privacy. Automated Device Enrollment (option A) and Device Enrollment (option B) are for organization-owned devices and don’t inherently require Managed Apple IDs, though they can use them optionally. TheApple Platform Deployment Guidespecifies that User Enrollment relies on Managed Apple IDs for its functionality.

Managed Apple IDs are created by organizations via Apple Business Manager or Apple School Manager to provide employees or students with accounts that separate personal and work/school data. Unlike personal Apple IDs (options A and C, which are the same), Managed Apple IDs are controlled by the organization, restricting certain features (e.g., iCloud backups) to maintain data separation. Shared Apple IDs (option D) don’t exist as a formal type; Shared iPad uses temporary sessions, not IDs. TheApple Platform Deployment Guiderecommends Managed Apple IDs for organizational use.

Deploying macOS configuration profiles to devices requires an MDM solution, which pushes the profiles remotely via APNs to enrolled devices, ensuring centralized management. An Apple Developer account (option A) is for app development, not profile deployment. User acceptance (option C) is needed for manual installation but not for MDM deployment, especially on supervised devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies MDM as the standard method for deploying profiles to macOS devices.

When Activation Lock is enabled on a supervised Apple device, the organization needs a way to recover the device if a user leaves or forgets credentials. Apple Learning states that MDM can escrow and store abypass codefor Activation Lock. This code can then be used by IT administrators to unlock and reactivate the device without needing the original Apple ID. It is not stored in ABM/ASM, nor tied to the user’s Managed Apple Account or personal Apple ID. Instead, it resides in the organization’s MDM solution for controlled use. This ensures organizations can always return supervised devices to service while still maintaining theft deterrence against unauthorized users.

Find My requires an Apple ID (personal or Managed) to enable device tracking, remote locking, or wiping via iCloud. It’s a user-initiated feature activated in device settings, not dependent on organizational tools. An MDM solution (option A) can manage Find My settings but isn’t required to use it. Supervision (option C) enhances management but isn’t necessary for Find My. A VPN configuration (option D) is unrelated. TheApple Platform Security Guidespecifies an Apple ID as the prerequisite for Find My.

Apple devices come with built-in security features, such as data encryption, Secure Enclave, and passcode enforcement, which MDM solutions leverage to secure devices. These features allow MDM to enforce policies like requiring a passcode, enabling encryption, or remotely wiping a device if lost. Location Services (option A) provides geolocation data but is not a core security capability used by MDM for securing devices. Enrollment profiles (option B) are the mechanism to connect a device to MDM, not a capability that secures the device itself. TheApple Platform Security Guidehighlights how MDM utilizes these built-in features to enhance device security, making option C the correct choice.

Managed Distribution in Apple Business Manager (ABM) and Apple School Manager (ASM) enables administrators to assign apps (purchased or free) to users or devices via an MDM solution. It replaced the legacy Volume Purchase Program (VPP, option D), integrating app purchasing and distribution into ABM/ASM. Automated Device Enrollment (option A) is for device enrollment, not app assignment. User Enrollment (option C) is a BYOD enrollment type, not an app distribution feature. TheApple Business Manager User Guidedetails Managed Distribution as the mechanism for app assignment.

Apple Business Manager (ABM) is Apple’s web-based portal designed for IT administrators in businesses to manage device enrollment (via Automated Device Enrollment), purchase and distribute app licenses, and assign content like books. Apple School Manager (option C) serves a similar purpose but is tailored for educational institutions. Apple Configurator (option B) is a macOS app for device configuration, not a portal. There’s no “Managed Apple ID portal” (option D); Managed Apple IDs are managed within ABM or ASM. The question’s broad scope fits ABM for business contexts, as per theApple Platform Deployment Guide.

To establish a secure trust relationship betweenApple Business Manager (ABM)and anMDM solution, Apple requires the use ofserver tokens. The process begins in the MDM console, where an administrator downloads apublic keygenerated by the MDM. This public key is then uploaded into ABM or ASM. Apple signs the key and provides aserver token, which is then downloaded from ABM and uploaded back into the MDM solution. The server token authorizes the MDM to sync and manage purchased apps, books, and device assignments. Apple Learning stresses that the public key is the only element required from the MDM during this process. Private keys remain within the MDM, and content tokens are unrelated to this operation. This ensures both security and proper license synchronization.

Account-driven User Enrollment requires a Managed Apple Account to initiate the process, enabling separation of personal and organizational data on personally owned devices. TheiOS Deployment Referencestates, "Account-driven User Enrollment requires the user to sign in with a Managed Apple ID on the device, which triggers the enrollment process and establishes a managed container for organizational data." Option B is incorrect as a personal Apple Account isn’t used for this enrollment type, C relates to manual enrollment methods, and D is not a standard requirement for this process.

Bootstrap tokens authorize updates. ThemacOS Security Overviewstates, "A bootstrap token, escrowed by MDM, allows the management solution to install software updates on macOS devices without user interaction." Options A, B, and C are not bootstrap token functions.

The Organization ID links purchases. TheApple Business Manager User Guidestates, "Provide your Organization ID to the reseller to ensure devices are assigned to your Apple Business Manager account."

Devices ineligible for Automated Device Enrollment (ADE) in Apple Business Manager (ABM) or Apple School Manager (ASM)—typically because they weren’t purchased directly from Apple or an authorized reseller—can still be enrolled manually via Device Enrollment. This involves installing an enrollment profile locally on the device, often using tools like Apple Configurator. Automated Device Enrollment (option B) and Automatic enrollment (option C) refer to ADE, which isn’t applicable here. “No enrollment possible” (option D) is incorrect, as manual enrollment is an option. TheApple Platform Deployment Guideoutlines Device Enrollment for such cases.

Account-driven User Enrollment limits MDM scope. TheiOS Deployment Referencestates, "MDM can enforce policies like requiring a passcode with User Enrollment, but it cannot access location, wipe the device, or disable Activation Lock."

Configuration profiles allow IT administrators to manage email settings on a device, preconfiguring accounts with details like server addresses, ports, and authentication (e.g., OAuth, certificates). These profiles are deployed via MDM or manually, ensuring consistent email access. Find My (option B) and iCloud (option C) are unrelated to email management. MDM (option D) delivers profiles, but the profiles define the settings. TheApple Platform Deployment Guidedetails email configuration via profiles.

Apple differentiates betweenUser Enrollment(for BYOD) andDevice Enrollment(for organization-owned devices). For personal devices enrolled throughUser Enrollment, MDM has limited capabilities to protect privacy. Apple Learning emphasizes that MDM cannot track personal location data, cannot wipe the entire device, and cannot disable user features like Activation Lock. However, MDM retains control over organizational data and canenforce a device passcode requirement. This ensures that managed apps and accounts are protected by encryption at rest. If the user removes the passcode, the device will become non-compliant, and organizational data may be removed. This limited but critical control balances enterprise security with personal user privacy.

Unenrolling a supervised device from an MDM solution requires an administrator’s approval, typically executed by removing the MDM profile via the MDM server. For supervised devices (via ADE or Apple Configurator), users cannot remove the profile themselves, ensuring organizational control. An Apple ID (option B) isn’t required for unenrollment, though it may relate to Activation Lock. User acceptance (option C) isn’t needed for supervised devices. A wipe command (option D) may accompany unenrollment but isn’t mandatory. TheApple Platform Deployment Guideoutlines this process for supervised devices.

Content caching on a Mac improves network performance by storing frequently accessed content (e.g., app updates, iCloud data) locally, reducing internet bandwidth usage and speeding up downloads for connected devices. It doesn’t enhance security (option A), separate data (option C, a User Enrollment feature), or simplify enrollment (option D, an ADE benefit). TheApple Platform Deployment Guideemphasizes bandwidth optimization as the primary benefit of content caching.

System+User Mode supports pre- and post-login connectivity. TheApple Platform Deployment Guidestates, "System+User Mode for 802.1X allows a Mac to connect to Wi-Fi using system credentials before login and switches to user credentials after login, ensuring network access at all stages." Option B is not a standard term, C requires login first, and D uses only system credentials.

Managed Device Attestation verifies device authenticity. TheApple Platform Security Guidestates, "Managed Device Attestation protects against private key extraction by validating the device’s hardware and software integrity, preventing rogue devices from impersonating legitimate ones." Options B, C, and D are unrelated to attestation’s scope.

Apple Configurator, a macOS application, supports configuring and supervising iPads, iPhones, and other iOS/iPadOS devices, as well as Apple TVs (tvOS). It runs on a Mac, which acts as the host, but the question refers to devices it can manage, not the host platform. Options A and B are correct, and while C (Mac) isn’t typically configured by Apple Configurator, the tool’s broad compatibility with Apple devices makes D the best answer. TheApple Platform Deployment Guideconfirms its use across these device types.

Setting up Shared iPad requires an MDM solution to configure the feature, assign Managed Apple IDs, and manage user sessions. The MDM applies a configuration profile specifying Shared iPad settings (e.g., temporary session mode or user-specific logins) and integrates with Apple School Manager or Apple Business Manager. Apple Configurator (option B) can supervise devices but isn’t required for Shared iPad setup. User Enrollment (option C) is for BYOD, not shared devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates MDM for Shared iPad deployment.

Managed Lost Modeallows MDM administrators to remotely lock a supervised iPhone or iPad. Once activated, the device is fully locked and cannot be used until Lost Mode is disabled by the MDM. Apple Learning specifies that while in Lost Mode, the device displays a custom message and phone number, enabling it to be returned if lost. Importantly, Managed Lost Mode overrides user settings and does not require the user to have enabled Find My. Unlike Activation Lock, which prevents unauthorized reactivation after an erase, Managed Lost Mode is immediate and active without wiping the device. Return to Service is a redeployment tool, and Device Attestation verifies device integrity but does not lock devices. Therefore, the feature that directly locks a supervised iPhone is Managed Lost Mode.

AirDrop works with Shared iPad. TheiOS Deployment Referencestates, "Shared iPad supports features like AirDrop that don’t require a single user’s Apple ID, unlike Continuity features such as Universal Control or Sidecar."

Unlisted apps require a link. TheApple Business Manager User Guidestates, "Unlisted apps are published to the App Store but are discoverable only via a direct link, often for private distribution."

Apple Configurator, a macOS application, allows administrators to supervise Apple devices (iOS, iPadOS, tvOS) by connecting them via USB. Supervision enables additional restrictions and management capabilities (e.g., blocking app removal) beyond standard MDM. Apple Business Manager (option A) and Apple School Manager (option C) manage enrollment and content but don’t supervise devices directly. Managed Apple IDs (option D) are accounts, not supervision tools. TheApple Platform Deployment Guidehighlights Apple Configurator’s role in supervision.

AppleConfigurator for Macis a powerful utility for provisioning and preparing iOS and iPadOS devices. According to Apple Learning, one of its key uses is toenroll devices in MDM. This can be done by preparing devices with enrollment profiles, supervising them, and optionally assigning them to Apple Business Manager for Automated Device Enrollment. Configurator cannot remotely control devices — physical access is required. OS updates are still downloaded from Apple servers, though Configurator can facilitate the restore or update process. It also does not replace iCloud backups, especially for biometric data, which is never exportable. Its central role in deployments is enabling supervision, enrollment, and assignment of devices to MDM servers. This makes Configurator essential for environments where devices are not purchased directly from authorized resellers.

Content caching on a Mac (macOS 10.13 or later) doesn’t require an Apple ID, Managed Apple ID, or Personal Apple ID to function. It’s a system-level feature enabled in macOS settings or via MDM, caching content like app updates and iCloud data for network efficiency. While iCloud caching benefits from a user’s Apple ID on client devices, the caching Mac itself doesn’t need one. The Apple Platform Deployment Guide confirms no Apple ID is required for content caching setup.

Managed apps offer flexibility. TheApple Business Manager User Guidestates, "Managed apps can be revoked or reassigned to other users or devices via MDM." Option B is false as device assignment is possible, C is incorrect for books, and D is wrong as apps can be device-assigned.

User Enrollment, designed for Bring Your Own Device (BYOD) scenarios, separates personal and managed data on a device using a cryptographic boundary. This ensures organizational policies (e.g., managed apps, email) are isolated from personal content (e.g., photos, personal apps), protecting user privacy while allowing management. Additional restrictions (option A) are a supervision feature, not User Enrollment. App license management (option B) is tied to Managed Distribution, not enrollment type. Simplified setup (option D) aligns with ADE, not User Enrollment. TheApple Platform Deployment Guidehighlights data separation as User Enrollment’s key benefit.

WithUser Enrollment, Apple provides a privacy-focused management model where organizational and personal data are separated using cryptographic containers. According to Apple Learning, when a user enrolls their personal iPhone, apps likeCalendar, Mail, and Notescreate distinct data silos for managed accounts. This ensures, for example, that corporate meeting invites remain in the managed calendar and cannot be copied into the personal calendar. Likewise, personal calendar events remain private and untouched by MDM controls. Safari data, bookmarks, and browsing history remain personal and are not cryptographically separated. Contacts are not universally separated either, unless tied specifically to managed accounts. The cryptographic guarantee applies most clearly to Calendar, ensuring compliance and protecting user privacy simultaneously.

Apple Business Manager (ABM) and Apple School Manager (ASM) supportCustom Apps, which are distributed privately through the App Store. According to Apple’s learning materials, Custom Apps are developed using standard App Store guidelines but are assigned specifically to organizations. Thedeveloper must explicitly assign the appto a particular ABM or ASM account by using the organization’s ID. Once assigned, the app appears in the Apps and Books section, where licenses can be purchased or redeemed. IT admins do not submit apps through AppleCare; this is handled solely by the developer. This ensures apps are securely distributed only to intended organizations.

TheReturn to Serviceworkflow is designed to redeploy iPhones and iPads with minimal IT interaction. Apple Learning details that when sending theEraseDevice command, MDM can optionally attach aWi-Fi payloadand theenrollment profile. The Wi-Fi payload ensures the freshly erased device automatically reconnects to the network during Setup Assistant, enabling seamless MDM re-enrollment. The enrollment profile ensures the device knows which MDM server to connect to. Apple specifies that supervision status is retained automatically for supervised devices; it is not an optional payload. Data plans and Location Services are unrelated to the Return to Service workflow. These options allow organizations to quickly cycle devices for redeployment, particularly in education and enterprise shared-use environments.

Apple’sUser Enrollmentworkflow is specifically designed for BYOD scenarios, andaccount-driven User Enrollmentmakes this even simpler. Apple Learning specifies that the required element is aManaged Apple Accountissued through Apple Business Manager or Apple School Manager. When a user signs into Settings with their Managed Apple Account, the iOS or iPadOS device automatically recognizes the account type and begins the enrollment process. This streamlines the workflow by removing the need for downloaded configuration profiles or certificates. Unlike Device Enrollment, User Enrollment establishes a cryptographically separated environment where organizational data and personal data remain isolated. This balance gives IT control of apps, calendars, and email while protecting the user’s privacy. Thus, the Managed Apple Account is the key to enabling account-driven User Enrollment.

When devices are updated using Apple Configurator with the“requires tethering”option, the host Mac acts as the source for software updates. In this model, the Mac downloads and caches update packages, which are then installed onto the connected iOS or iPadOS device. This bypasses typical over-the-air (OTA) caching mechanisms and content delivery networks. Apple specifies this workflow as beneficial when updating large numbers of devices in lab or classroom environments, where bandwidth efficiency and predictable installation are important. Thus, the cached update content resideson the host Mac, ensuring devices receive updates directly from a local source.

Apple School Manager (ASM) supports the distribution of multiple content types via Managed Distribution: apps (free or purchased), books (from the Books Store), and custom content (e.g., PDFs or ePub files created by the organization). This allows schools to manage all educational materials centrally. Options A, B, and C are all correct individually, but D encompasses them all, aligning with ASM’s capabilities as outlined in theApple School Manager User Guide.

With User Enrollment, personal and managed iCloud Drives coexist separately. TheiOS Deployment Referenceexplains, "When a device is enrolled with a Managed Apple ID via User Enrollment and iCloud Drive is enabled, an additional iCloud Drive appears in the Files app, separating personal data (linked to the personal Apple ID) from managed data (linked to the Managed Apple ID)." Option B is incorrect as data doesn’t merge, C is false as personal data remains accessible, and D doesn’t occur during this process.

Apple Configurator for Mac allows administrators to create Blueprints, which are templates for configuring devices with settings, apps, and profiles. TheApple Configurator User Guideexplains, "Apple Configurator for Mac allows you to create Blueprints—templates containing settings, apps, and profiles—that can be applied to iPhones, iPads, or Macs during configuration." Option A is an MDM feature, B requires MDM for over-the-air updates, and D is handled via Apple Business Manager, not Configurator.

To ensure Apple devices can access APNs and other Apple services (e.g., App Store, iCloud), network configurations must allow outbound traffic to Apple’s network, specifically the 17.0.0.0/8 IP block on TCP port 5223 (with 443 as a fallback). This requires adjusting firewalls or web proxies to permit this traffic, as many organizational networks restrict outbound connections. VPN access (option A) is unnecessary and impractical for all devices. SSO payloads (option B) manage authentication, not network access to Apple services. Bonjour (option D) is for local device discovery, not APNs connectivity. TheApple Platform Deployment Guideprovides these network requirements.

TheLock a Maccommand generates a six-digit PIN for unlocking. TheMobile Device Management Protocol Referencestates, "The Lock command sent via MDM locks a Mac and generates a six-digit PIN that must be entered to regain access." Option A prevents booting, B wipes the device, and D is iOS-specific.

To link a new Apple Authorized Reseller to your Apple Business Manager (ABM) or Apple School Manager (ASM) account, you must add the reseller’s Reseller Number (also known as the Apple Customer Number). TheApple Business Manager User Guidestates, "To ensure devices purchased from a new Apple Authorized Reseller appear in Apple Business Manager, add the reseller’s Reseller Number in the ‘Resellers’ section of your account settings." Option B (Organization ID) is provided to the reseller, not added in ABM/ASM, while A and C are not required for this purpose.

Apple works with Cisco through theFastlane for iOS and macOSinitiative, enabling Quality of Service (QoS) for enterprise apps. According to Apple Learning, the prioritization of traffic is configured via theWi-Fi payload, where specific applications or domains can be marked for QoS priority. This ensures critical apps, such as video conferencing tools, maintain performance even in congested wireless environments. Network Usage Rules are used to control when apps can use cellular data, not to prioritize QoS. System Extensions manage kernel-level extensions, and Restrictions govern device functionality but not network traffic. By setting policies in the Wi-Fi payload, IT ensures application traffic is correctly tagged for Cisco network prioritization, delivering a seamless, high-quality user experience.

Enrollment SSO streamlines account-driven enrollment. TheiOS Deployment Referencestates, "Enrollment SSO simplifies authentication during account-driven enrollment by allowing users to authenticate once with their Managed Apple ID across the process." Option B is incorrect as it’s not a distinct technology here.

Apple’s Automated Device Enrollment supports aminimum OS requirementsetting in MDM. If a device attempts enrollment but does not meet this OS version, Setup Assistant automatically pauses and prompts the device to update. The update is applied immediately, and once complete, the device continues enrollment and resumes Setup Assistant from where it left off. Apple Learning emphasizes this ensures that devices are compliant from the start, reducing post-enrollment remediation. Users cannot bypass or defer the update. This workflow helps organizations maintain consistency across fleets, ensuring all devices meet baseline security and app compatibility requirements before proceeding.

The networkQuality command tests responsiveness. ThemacOS Deployment Referencestates, "Introduced in macOS Monterey, the networkQuality command measures upload and download responsiveness, providing insight into network performance inside and outside your local network."

Apple Push Notification service (APNs) is a critical service that Apple devices rely on for real-time notifications. Functions requiring continuous APNs access include notifications for operating-system and app updates, MDM policy enforcement (e.g., remote commands), and incoming messages (e.g., iMessage). These depend on APNs to push data to devices over ports 5223 or 443. Options A (Bonjour, caching, sharing), B (SSO, VPN, roaming), and D (tracking, backups, suggestions) involve other mechanisms like local networking or iCloud, not continuous APNs access. TheApple Platform Deployment Guidedetails APNs’ role in these functions.

Administrator and People Manager roles manage federation but use local ABM/ASM credentials. TheApple Business Manager User Guidestates, "Administrators and People Managers can configure and manage the federation process in Apple Business Manager or Apple School Manager, but their accounts remain local and cannot sign in using federated authentication." Options C, D, and E lack these permissions or are not relevant roles for federation management.

Mobile Device Management (MDM) enables remote management of devices, allowing administrators to deploy profiles, push apps, enforce policies, and perform actions like wiping or locking devices over the internet via APNs. Personalization (option A) is user-driven and often limited by MDM. Network performance (option C) is enhanced by other features like content caching. Data separation (option D) is specific to User Enrollment, a subset of MDM capabilities. TheMDM Protocol Referenceemphasizes remote management as MDM’s core benefit.

MDM updates the login password only. ThemacOS Security Overviewstates, "When MDM changes the password of a secure token-enabled account, only the login password is updated; the secure token remains tied to the original password unless explicitly reset." Option C is incorrect due to this separation.

Apple emphasizes that modern MDM solutions must be extensible, and the primary way this is achieved is through arobust Application Programming Interface (API). APIs allow administrators and developers to automate device actions, integrate with existing IT service management systems (like ServiceNow), or build custom workflows. For example, an organization can script automated assignment of devices, license tracking, or compliance reporting. While Automated Device Enrollment and MDM frameworks provide device management capabilities, they are not the integration points for custom automation. GSX integration is used by resellers and service providers, not directly for IT automation. Therefore, APIs are the feature that enable deep integration with internal enterprise systems and advanced automation.

Apple’sMDM frameworkis the backbone of enterprise device management. It allows MDM solutions to send configuration profiles, security commands, and restrictions to managed devices securely via the Apple Push Notification service (APNs). Apple documentation highlights that the framework is integrated into all Apple platforms, making it the official channel for managing device settings, distributing apps, and enforcing compliance. Other technologies like federated authentication or Platform SSO assist with identity but do not perform configuration tasks. Therefore, the MDM framework is the required technology that makes centralized configuration and command execution possible for iPhone, iPad, and Mac devices.

Content caching requires a Mac running macOS 10.13 (High Sierra) or later, enabling it to cache content like app updates and iCloud data for network efficiency. An MDM solution (option A) can manage caching settings but isn’t required to enable it. Supervision (option C) is unrelated, as caching is a macOS feature, not a supervision requirement. A VPN configuration (option D) doesn’t apply. TheApple Platform Deployment Guidespecifies the macOS version requirement for content caching.

Apple Business Manager (ABM) uses a device’s serial number to identify devices purchased from Apple or an authorized reseller for enrollment in Automated Device Enrollment (ADE). Serial numbers are unique to each device and linked to purchase records, allowing ABM to verify eligibility. Order numbers (option A) track purchases but aren’t device-specific identifiers in ABM. UDID (option C) and UUID (option D) are unique identifiers for devices or instances, but they’re not used for purchase verification in ABM. TheApple Platform Deployment Guideconfirms serial numbers as the key identifier in ABM.

An enrollment profile establishes MDM control. TheMobile Device Management Protocol Referencestates, "An enrollment profile must be installed on a device to establish a connection with the MDM solution, enabling management." Options A, B, and D are unrelated to basic MDM enrollment.

Content caching on a Mac running macOS 10.13 or later can cache multiple types of content: apps (from the App Store), OS updates (for macOS, iOS, iPadOS), and iCloud data (e.g., documents, photos). This reduces bandwidth usage by storing content locally for networked devices. Options A, B, and C are all correct individually, but D encompasses them all, aligning with the capabilities outlined in theApple Platform Deployment Guide.

The provisional period starts post-enrollment. TheApple Configurator User Guidestates, "The 30-day provisional period begins after the device enrolls in the MDM server, allowing users to opt out of supervision."

Configuration profiles, deployed via MDM or manually, allow IT administrators to restrict apps on a device by setting policies such as blocking the App Store, preventing app removal, or allowing only specific apps (e.g., via an allow list). These profiles are highly customizable for security and compliance. Activation Lock (option A) secures device reactivation, not app restrictions. Find My (option C) and iCloud (option D) are user-focused features without app restriction capabilities. TheApple Platform Deployment Guidedetails configuration profiles’ role in app management.

Apple School Manager (ASM) enables educational content management by allowing administrators to purchase and distribute apps, books, and other resources to students and staff via Managed Distribution. It’s tailored for schools, integrating with MDM and Shared iPad. Personalization (option A) is user-driven, not an ASM benefit. Data separation (option C) is a User Enrollment feature. Simplified setup (option D) is a byproduct of ADE, not ASM’s primary focus. TheApple Platform Deployment Guidehighlights content management as ASM’s key benefit.

Licenses can only transfer within an organization. TheApple Business Manager User Guidestates, "Licenses can be transferred between locations, but both the sending and receiving locations must belong to the same organization in Apple Business Manager." Option D is false as licenses must be unassigned first.

For new devices purchased from Apple Authorized Resellers or carriers to appear automatically inApple Business Manager (ABM)orApple School Manager (ASM), the reseller must link their sales to your organization. Apple Learning specifies that this is accomplished by providing the reseller with yourOrganization ID. This unique identifier is assigned when your organization sets up ABM/ASM and acts as the connection point for device assignment. Once the reseller has your Org ID, any new device purchases tied to your account are automatically added to ABM. Customer Numbers are only used when purchasing directly from Apple, and the D-U-N-S Number is for business verification, not device assignment. Federation Numbers are related to federated authentication and not reseller integration.

Apple introducedUser Enrollmentto support BYOD (Bring Your Own Device) scenarios. In bothAccount-driven User EnrollmentandAutomated User Enrollment, data separation is cryptographically enforced between organizational and personal data. Apple Learning emphasizes that apps like Calendar, Contacts, Notes, and Mail can store both personal and work accounts, but the data is kept in separate containers that cannot interact. For example, an organization’s managed calendar events cannot be copied into a user’s personal calendar. This guarantees user privacy while protecting organizational data. Automated Device Enrollment, by contrast, fully manages the device and does not enforce the same cryptographic separation. Profile-driven User Enrollment is deprecated in favor of account-driven. The key principle here is thatUser Enrollment modes create strong boundaries between personal and managed data.

Configuration profiles enable IT administrators to manage passcode settings on a device, enforcing policies such as minimum length, complexity (e.g., alphanumeric), maximum age, and failed attempt limits. These profiles are deployed via MDM or manually, ensuring security compliance. Find My (option B) and iCloud (option C) are user-focused features unrelated to passcode management. MDM (option D) is the system that delivers profiles, but the profiles themselves define the settings. TheApple Platform Deployment Guidedetails passcode policy enforcement via configuration profiles.

Apple’s MDM framework allows organizations to take ownership of apps that users may have installed manually. This process is calledconverting unmanaged apps to managed. When an administrator deploys the same app via MDM to a supervised device, Apple documentation specifies that the system silently converts the app to a managed state. No user interaction is required, and the existing app data remains intact. This avoids disruption while still giving the organization control over the app, including the ability to configure settings, update it, or remove it remotely. Options like requiring user approval or uninstalling the app are not part of the standard workflow; Apple designed the feature to ensure seamless transition for end users while granting IT management authority.

User Enrollment separates managed data. TheiOS Deployment Referencestates, "With User Enrollment, managed data such as Notes associated with a Managed Apple ID is separated from personal data." Options A, B, and D aren’t inherently separated unless tied to managed apps.

Supervision provides enhanced management capabilities on iPhones and iPads, such as enabling Managed Lost Mode or enforcing restrictions. Apple Learning materials are clear that the only enrollment method that automatically enables supervision for iOS and iPadOS devices isAutomated Device Enrollment (ADE)through Apple Business Manager or Apple School Manager. Account-driven and User Enrollment methods focus on user-based or BYOD scenarios and do not grant supervision. Profile-driven enrollment, once used in older iOS versions, no longer provides supervision in modern deployments. ADE ensures devices are flagged as organization-owned during initial setup, activating the supervised state automatically. This distinction is crucial because many advanced management and security features require supervision and cannot be applied to devices enrolled through BYOD workflows.

To support network roaming—where devices maintain connectivity while moving throughout a building—evaluating Wi-Fi coverage and capacity is essential. This involves assessing signal strength, bandwidth availability, and the ability of the wireless network to handle multiple devices seamlessly. Proper placement and power of access points ensure uninterrupted service. Number of devices per user (option A) is unrelated to roaming. Adequate access points per device (option C) is a specific detail within coverage and capacity, not the overarching aspect. Sources of interference (option D) is a factor to consider but secondary to overall coverage and capacity. TheApple Platform Deployment Guidestresses Wi-Fi infrastructure evaluation for mobility needs.

Managed Distributionis Apple’s licensing model for apps and books in Apple Business Manager and Apple School Manager. Apple documentation emphasizes that Managed Distribution gives organizations flexibility — licenses can berevoked from one user or device and reassigned to another. This allows organizations to maximize their investment, especially for paid apps, by reallocating licenses as staff or students change. Unlike legacy redemption codes, which permanently attach to an Apple ID, Managed Distribution licenses remain organizational assets. Apps can be assigned to either devices or users, and books can be assigned to both as well. A Managed Apple Account is not mandatory for device-based assignment. Therefore, the critical and correct principle is that Managed Distribution supports revocation and reassignment, giving IT administrators ongoing control over licensed content.

The proxy server URL is mandatory. TheMobile Device Management Protocol Referencestates, "For automatic proxy configuration in the Global HTTP Proxy payload, the proxy server URL must be specified to point to the PAC file."

Apple’s MDM architecture only allowsone enrollment profileper managed device. Apple Learning makes clear that a device can be managed by only one MDM server at a time. This enrollment profile defines the server connection, authentication, and management relationship. Attempting to install another enrollment profile overwrites the existing one, ensuring there is no conflict or dual management. While devices may have multiple configuration profiles for settings, restrictions, or certificates, the enrollment profile itself is unique. This ensures clear accountability and prevents devices from being subject to conflicting MDM commands. Options suggesting two or three enrollment profiles, or unlimited enrollment, do not align with Apple’s management model.

Apple introducedUnlisted Appsto support distribution scenarios where organizations want apps available via the App Store but not publicly searchable. According to Apple Learning, these apps are hosted in the App Store infrastructure, but they can only be accessed through adirect linkprovided to users. This method is useful for apps that are intended for a limited audience (e.g., internal tools, event apps) but do not require the full privacy of Custom Apps or enterprise-only In-house Apps. Custom Apps are distributed privately through Apple Business Manager to specific organizations, while Public Apps are searchable by everyone. Unlisted is the only category that resides in the App Store yet is hidden from search, ensuring controlled but flexible distribution.

Configuration profiles allow IT administrators to manage iCloud settings on a device, such as enabling/disabling iCloud Drive, restricting backups, or limiting document sync. These profiles are deployed via MDM or manually, providing granular control over iCloud features. Find My (option B) is a user-facing tracking feature, not a management tool. iCloud Backup (option C) is a specific iCloud service, not a management feature. MDM (option D) is the system that deploys profiles, but the profiles themselves contain the settings. TheApple Platform Deployment Guidedetails configuration profiles’ role in iCloud management.

Apple’sWi-Fi payloadallows organizations to configure network authentication modes on macOS. When Macs are not bound to a directory but must connect to 802.1X Wi-Fi before login, the correct configuration isSystem+Usermode. Apple Learning specifies that this setting establishes connectivity both at the login window (system-level) and persists once the user logs in (user-level). This allows seamless reauthentication without forcing the user to reconnect after login. In contrast, “Login window” only connects before login and does not persist, requiring reentry later. Device Attestation and Network Relay are unrelated to Wi-Fi authentication. System+User mode is therefore the correct choice for organizations needing Wi-Fi access at both pre-login and post-login stages, ensuring uninterrupted connectivity and access to network-based resources.

Shared iPad is designed for multi-user environments such as schools or shared workstations. Apple Learning specifies that the core requirement is anenrollment profile configured for Shared iPad within the MDM solution. This profile enables the device to support multiple Managed Apple IDs, allowing each user to sign in and access their own apps and data, stored locally and in iCloud. Devices must also be supervised and have sufficient storage. While ABM supports Managed Apple IDs, it is not where Shared iPad is enabled; instead, the function is triggered by the enrollment profile during setup. Apple stresses this distinction to ensure IT admins configure the workflow correctly at the MDM level rather than attempting to activate it solely in ABM or through one-time commands.

For new devices purchased from an Apple Authorized Reseller or carrier to automatically appear in Apple Business Manager or School Manager, the reseller must be linked to your organization. Apple states that this is done by providing the reseller with yourOrganization IDand entering theirReseller Numberin ABM/ASM. Once the reseller’s number is configured, devices purchased from that reseller automatically populate into ABM for assignment to MDM. Customer Numbers are used when buying directly from Apple, not from resellers. Purchase orders or Org IDs alone will not ensure devices sync. The Reseller Number is the required element here.

The nonpersonalized, organization-owned model is designed for shared or single-purpose devices, such as Shared iPads in education or kiosks in businesses. In this model, IT administrators centrally configure and manage the devices, restricting installed apps and personal data to ensure consistency and security across multiple users. BYOD, User Enrollment (option A) and BYOD, personally enabled (option B) involve personal devices with user control, not shared use. Personally enabled, organization-owned (option D) allows personalization, unsuitable for shared scenarios. TheApple Platform Deployment Guidedetails this model for shared device management.

WPA2 Enterprise networks utilize individual user credentials (e.g., username and password) or device- and/or user-based certificates for authentication, typically via protocols like EAP-TLS or PEAP, integrated with a RADIUS server. This provides granular control over network access, ideal for organizational settings. A provisioning network (option A) is a temporary network for device setup, not a security standard. WPA2 Personal (option B) uses a shared passphrase, lacking individual authentication. TheApple Platform Deployment Guidespecifies WPA2 Enterprise for secure, user-specific network access in managed environments.

ADE enforces OS requirements. TheApple Platform Deployment Guidestates, "When a device attempts ADE and doesn’t meet the minimum OS version specified in the MDM profile, it will download and install the required update during Setup Assistant, then resume the enrollment process automatically." Options B, C, and D don’t align with this process.