If your AWS Management Console browser does not show that you are logged in to an AWS account, close the browser and relaunch the
console by using the AWS Management Console shortcut from the VM desktop.
If the copy-paste functionality is not working in your environment, refer to the instructions file on the VM desktop and use Ctrl+C, Ctrl+V or Command-C , Command-V.
Configure Amazon EventBridge to meet the following requirements.
1. use the us-east-2 Region for all resources,
2. Unless specified below, use the default configuration settings.
3. Use your own resource naming unless a resource
name is specified below.
4. Ensure all Amazon EC2 events in the default event
bus are replayable for the past 90 days.
5. Create a rule named RunFunction to send the exact message every 1 5 minutes to an existing AWS Lambda function named LogEventFunction.
6. Create a rule named SpotWarning to send a notification to a new standard Amazon SNS topic named TopicEvents whenever an Amazon EC2
Spot Instance is interrupted. Do NOT create any topic subscriptions. The notification must match the following structure:
Input Path:
{“instance” : “$.detail.instance-id”}
Input template:
“ The EC2 Spot Instance
You need to update an existing AWS CloudFormation stack. If needed, a copy to the CloudFormation template is available in an Amazon SB bucket named cloudformation-bucket
1. Use the us-east-2 Region for all resources.
2. Unless specified below, use the default configuration settings.
3. update the Amazon EQ instance named Devinstance by making the following changes to the stack named 1700182:
a) Change the EC2 instance type to us-east-t2.nano.
b) Allow SSH to connect to the EC2 instance from the IP address range
192.168.100.0/30.
c) Replace the instance profile IAM role with IamRoleB.
4. Deploy the changes by updating the stack using the CFServiceR01e role.
5. Edit the stack options to prevent accidental deletion.
6. Using the output from the stack, enter the value of the Prodlnstanceld in the text box below:
A webpage is stored in an Amazon S3 bucket behind an Application Load Balancer (ALB). Configure the SS bucket to serve a static error page in the event of a failure at the primary site.
1. Use the us-east-2 Region for all resources.
2. Unless specified below, use the default configuration settings.
3. There is an existing hosted zone named lab-
751906329398-26023898.com that contains an A record with a simple routing policy that routes traffic to an existing ALB.
4. Configure the existing S3 bucket named lab-751906329398-26023898.com as a static hosted website using the object named index.html as the index document
5. For the index-html object, configure the S3 ACL to allow for public read access. Ensure public access to the S3 bucketjs allowed.
6. In Amazon Route 53, change the A record for domain lab-751906329398-26023898.com to a primary record for a failover routing policy. Configure the record so that it evaluates the health of the ALB to determine failover.
7. Create a new secondary failover alias record for the domain lab-751906329398-26023898.com that routes traffic to the existing 53 bucket.
An errant process is known to use an entire processor and run at 100% A SysOps administrator wants to automate restarting the instance once the problem occurs for more than 2 minutes
How can this be accomplished?
A company's backend infrastructure contains an Amazon EC2 instance in a private subnet. The private subnet has a route to the internet through a NAT gateway in a public subnet. The instance must allow connectivity to a secure web server on the internet to retrieve data at regular intervals.
The client software times out with an error message that indicates that the client software could not establish the TCP connection.
What should a SysOps administrator do to resolve this error?
A company has its accounts in an organization in AWS Organizations. The company deploys its first service control policy (SCP) to an organizational unit (OU). The SCP denies the iam:CreateUser action. Only the newly created SCP is attached to the OU.
After deployment of the SCP, users in the OU who assume a developer IAM role can no longer launch Amazon EC2 instances.
Which action should a SysOps administrator take to resolve this issue?
A large company is using AWS Organizations to manage hundreds of AWS accounts across multiple AWS Regions. The company has turned on AWS Config throughout the organization.
The company requires all Amazon S3 buckets to block public read access. A SysOps administrator must generate a monthly report that shows all the S3 buckets and whether they comply with this requirement.
Which combination of steps should the SysOps administrator take to collect this data? {Select TWO).
A company's security policy states that connecting to Amazon EC2 instances is not permitted through SSH and RDP. If access is required, authorized staff can connect to instances by using AWS Systems Manager Session Manager.
Users report that they are unable to connect to one specific Amazon EC2 instance that is running Ubuntu and has AWS Systems Manager Agent (SSM Agent) pre-installed These users are able to use Session Manager to connect to other instances in the same subnet, and they are in an 1AM group that has Session Manager permission for all instances.
What should a SysOps administrator do to resolve this issue?
A SysOps administrator needs to monitor Amazon DynamoDB usage across a company's AWS accounts. The accounts are in an organization with all features enabled in AWS Organizations. The company recently experienced write throttling on a DynamoDB table after the company breached the AccountProvisionedWriteCapacityUnits quota in a member account.
The SysOps administrator must create alarms to monitor DynamoDB provisioned write capacity units (WCUs) and quota usage in each account. The SysOps administrator must manage and view the alarms from a single monitoring account.
Which combination of steps will meet these requirements? (Select TWO.)
A company hosts a web application on an Amazon EC2 instance. The web server logs are published to Amazon CloudWatch Logs. The log events have the same structure and include the HTTP response codes that are associated with the user requests. The company needs to monitor the number of times that the web server returns an HTTP 404 response.
What is the MOST operationally efficient solution that meets these requirements?
A company runs its web application on multiple Amazon EC2 instances that are part of an Auto Scaling group. The company wants the Auto Scaling group to scale out as soon as CPU utilization rises above 50% for the instances.
How should a SysOps administrator configure the Auto Scaling group to meet these requirements?
A SysOps administrator is creating two AWS CloudFormation templates. The first template will create a VPC with associated resources, such as subnets, route tables, and an internet gateway. The second template will deploy application resources within the VPC that was created by the first template. The second template should refer to the resources created by the first template.
How can this be accomplished with the LEAST amount of administrative effort?
A company has 50 AWS accounts and wants to create an identical Amazon VPC in each account. Any changes the company makes to the VPCs in the future must be implemented on every VPC.
What is the MOST operationally efficient method to deploy and update the VPCs in each account?
A SysOps administrator receives an alert from Amazon GuardDuty about suspicious network activity on an Amazon EC2 instance. The GuardDuty finding lists a new external IP address as a traffic destination. The SysOps administrator does not recognize the external IP address. The SysOps administrator must block traffic to the external IP address that GuardDuty identified.
Which solution will meet this requirement?
A SysOps administrator needs to deploy a critical update to a web application that runs on Amazon EC2 instances. The SysOps administrator must minimize application downtime during the update. The SysOps administrator also must minimize the risk of a failed deployment of the update. Which deployment types will meet these requirements? (Select TWO.)
A user is connected to an Amazon EC2 instance in a private subnet. The user is unable to access the internet from the instance by using the following curl command: curl http:/www.example.com.
A SysOps administrator reviews the VPC configuration and learns the following information:
• The private subnet has a route to a NAT gateway for CIDR 0.0.0.0/0
• The outbound security group for the EC2 instance contains one rule: outbound for port 443 to CIDR 0.0.0.0/0
• The inbound security group for the EC2 instance allows ports 22 and 443 from the user's IP address.
• The inbound network ACL for the subnet allows port 22 and port range 1024-65535 from CIDR 0.0.0.0/0
Which action will allow the user to complete the curl request successfully?
A company has an Amazon RDS for MySQL DB instance that is configured as a Single-AZ DB instance. A SysOps administrator must configure the DB instance to fail over automatically in the event of a failure.
Which action will meet this requirement?
While setting up an AWS managed VPN connection, a SysOps administrator creates a customer gateway resource in AWS The customer gateway device resides in a data center with a NAT gateway in front of it
What address should be used to create the customer gateway resource?
A company recently its server infrastructure to Amazon EC2 instances. The company wants to use Amazon CloudWatch metrics to track instance memory utilization and available disk space.
What should a SysOps administrator do to meet these requirements?
A company uses an AWS CloudFormation template to provision an Amazon EC2 instance and an Amazon RDS DB instance A SysOps administrator must update the template to ensure that the DB instance is created before the EC2 instance is launched
What should the SysOps administrator do to meet this requirement?
The company needs to minimize network latency for a cluster of EC2 instances running custom software for advanced statistical analysis.
Options:
With the threat of ransomware viruses encrypting and holding company data hostage, which action should be taken to protect an Amazon S3 bucket?
A SysOps administrator must ensure that all of a company's current and future Amazon S3 buckets have logging enabled If an S3 bucket does not have logging enabled an automated process must enable logging for the S3 bucket.
Which solution will meet these requirements?
A company has business-critical resources in one of its AWS accounts. The company wants to receive an email notification every time an AWS Management Console root user sign-in event occurs in the account.
Which solution will meet this requirement with the MOST operational efficiency?
A company uses AWS Cloud Formation to deploy its infrastructure. The company recently retired an application. A cloud operations engineer initiates CloudFormation stack deletion, and the stack gets stuck in DELETE FAILED status.
A SysOps administrator discovers that the stack had deployed a security group. The security group is referenced by other security groups in the environment. The SysOps administrator needs to delete the stack without affecting other applications.
Which solution will meet these requirements m the MOST operationally efficient manner?
An application is running on an Amazon EC2 instance in a VPC with the default DHCP option set. The application connects to an on-premises Microsoft SQL Server database with the DNS name mssql.example.com. The application is unable to resolve the database DNS name.
Which solution will fix this problem?
An Amazon S3 Inventory report reveals that more than 1 million objects in an S3 bucket are not encrypted These objects must be encrypted, and all future objects must be encrypted at the time they are written
Which combination of actions should a SysOps administrator take to meet these requirements? (Select TWO )
A SysOps administrator has set up a new Amazon EC2 instance as a web server in a public subnet. The instance uses HTTP port 80 and HTTPS port 443.
The SysOps administrator has confirmed internet connectivity by downloading operating system updates and software from public repositories. However, the SysOps administrator cannot access the instance from a web browser on the internet.
Which combination of steps should the SysOps administrator take to troubleshoot this issue? (Select THREE.)
A company's SysOps administrator attempts to restore an Amazon Elastic Block Store (Amazon EBS) snapshot. However, the snapshot is missing because another system administrator accidentally deleted the snapshot. The company needs the ability to recover snapshots for a specified period of time after snapshots are deleted.
Which solution will provide this functionality?
The SysOps administrator finds that users can no longer download a file from an S3 presigned URL after a few days.
Options (Select TWO):
A company hosts an online shopping portal in the AWS Cloud. The portal provides HTTPS security by using a TLS certificate on an Elastic Load Balancer (ELB). Recently, the portal suffered an outage because the TLS certificate expired. A SysOps administrator must create a solution to automatically renew certificates to avoid this issue in the future.
What is the MOST operationally efficient solution that meets these requirements?
A Sysops administrator launches an Amazon EC2 instance from a Windows Amazon Machine Image (AMI). The EC2 instance includes additional Amazon Elastic Block Store (Amazon EBS) volumes. When the instance is launched, none of the additional Amazon Elastic Block Store (Amazon EBS) volumes are initialized and ready for use through a drive letter. The SysOps administrator needs to automate the EBS volume initialization.
Which solution will meet these requirements in the MOST operationally efficient way?
A company wants to monitor the security groups of its Amazon EC2 instances to ensure that SSH is not open to the public. If the port is opened, the company needs to close the port as soon as possible.
Which combination of actions should a SysOps administrator take to meet these requirements? (Select TWO.)
A SysOps administrator is notified that an Amazon EC2 instance has stopped responding The AWS Management Console indicates that the system status checks are failing What should the administrator do first to resolve this issue?
An application uses an Amazon Aurora MySQL DB cluster that Includes one Aurora Replica The application's read performance degrades when there are more than 200 user connections. The number of user connections is approximately 180 on a consistent basis Occasionally, the number of user connections increases rapidly to more than 200
A SysOps administrator must implement a solution that will scale the application automatically as user demand increases or decreases.
Which solution will meet these requirements?
A company updates its security policy to prohibit the public exposure of any data in Amazon S3 buckets in the company's account. What should a SysOps administrator do to meet this requirement?
A SysOps administrator has enabled AWS CloudTrail in an AWS account If CloudTrail is disabled it must be re-enabled immediately What should the SysOps administrator do to meet these requirements WITHOUT writing custom code''
A company runs workloads on 90 Amazon EC2 instances in the eu-west-1 Region in an AWS account. In 2 months, the company will migrate the workloads from eu-west-1 to the eu-west-3 Region.
The company needs to reduce the cost of the EC2 instances. The company is willing to make a 1-year commitment that will begin next week. The company must choose an EC2 Instance purchasing option that will provide discounts for the 90 EC2 Instances regardless of Region during the 1-year period.
Which solution will meet these requirements?
A company has multiple Amazon EC2 instances that run a resource-intensive application in a development environment. A SysOps administrator is implementing a solution to stop these EC2 instances when they are not in use.
Which solution will meet this requirement?
A SysOps administrator needs to delete an AWS CloudFormation stack that is in the DELETE_FAILED state. CloudFormation was unable to delete an Amazon EC2 security group.
What should the SysOps administrator do to delete the stack?
A SysOps administrator is using AWS CloudFormation StackSets to create AWS resources in two AWS Regions in the same AWS account. A stack operation fails in one Region and returns the stack instance status of OUTDATED.
What is the cause of this failure?
A company has an application that collects notifications from thousands of alarm systems. The notifications include alarm notifications and information notifications. The information notifications include the system arming processes, disarming processes, and sensor status.
All notifications are kept as messages in an Amazon Simple Queue Service (Amazon SQS) queue. Amazon EC2 instances that are in an Auto Scaling group process the messages. A SysOps administrator needs to implement a solution that prioritizes alarm notifications over information notifications.
Which solution will meet these requirements?
A company has an Amazon EC2 instance that supports a production system. The EC2 instance is backed by an Amazon Elastic Block Store (Amazon EBS) volume. The EBS volume's drive has filled to 100% capacity, which is causing the application on the EC2 instance to experience errors.
Which solution will remediate these errors in the LEAST amount of time?
A company's web application is available through an Amazon CloudFront distribution and directly through an internet-facing Application Load Balancer (ALB) A SysOps administrator must make the application accessible only through the CloudFront distribution and not directly through the ALB. The SysOps administrator must make this change without changing the application code
Which solution will meet these requirements?
A company has an AWS Lambda function in Account A. The Lambda function needs to read the objects in an Amazon S3 bucket in Account B. A SysOps administrator must create corresponding 1AM roles in both accounts.
Which solution will meet these requirements?
A company runs a worker process on three Amazon EC2 instances. The instances are in an Auto Scaling group that is configured to use a simple scaling policy. The instances process messages from an Amazon Simple Queue Service (Amazon SOS) queue.
Random periods of increased messages are causing a decrease in the performance of the worker process. A SysOps administrator must scale the instances to accommodate the increased number of messages.
Which solution will meet these requirements?
A company is supposed to receive a data file every hour in an Amazon S3 bucket. An S3 event notification invokes an AWS Lambda function each time a file arrives. The function processes the data for use by an application.
The application team notices that sometimes the file does not arrive. The application team wants to receive a notification whenever the file does not arrive.
What is the MOST operationally efficient solution that meets these requirements?
A company is using an AWS KMS customer master key (CMK) with imported key material The company references the CMK by its alias in the Java application to encrypt data The CMK must be rotated every 6 months
What is the process to rotate the key?
A company needs to automatically monitor an AWS account for potential unauthorized AWS Management Console logins from multiple geographic locations.
Which solution will meet this requirement?
A SysOps administrator is investigating why a user has been unable to use RDP to connect over the internet from their home computer to a bastion server running on an Amazon EC2 Windows instance.
Which of the following are possible causes of this issue? (Choose two.)
A company creates custom AMI images by launching new Amazon EC2 instances from an AWS CloudFormation template it installs and configure necessary software through AWS OpsWorks and takes images of each EC2 instance. The process of installing and configuring software can take between 2 to 3 hours but at limes the process stalls due to installation errors.
The SysOps administrator must modify the CloudFormation template so if the process stalls, the entire stack will tail and roil back.
Based on these requirements what should be added to the template?
A company operates compute resources in a VPC and in the company's on-premises data center. The company already has an AWS Direct Connect connection between the VPC and the on-premises data center. A SysOps administrator needs to ensure that Amazon EC2 instances in the VPC can resolve DNS names for hosts in the on-premises data center.
Which solution will meet this requirement with the LEAST amount of ongoing maintenance?
A company has an Amazon EC2 instance that is deployed in an isolated private subnet in a VPC. The EC2 instance needs to access data that is in an Amazon S3 bucket. The company has an S3 gateway endpoint in the VPC. The connection to the S3 bucket is failing for an unknown reason. A SysOps administrator must investigate this issue while keeping the private subnet isolated.
Which combination of steps will meet these requirements? (Select TWO.)
A SysOps administrator is maintaining a web application using an Amazon CloudFront web distribution, an Application Load Balancer (ALB), Amazon RDS, and
Amazon EC2 in a VPC. All services have logging enabled. The administrator needs to investigate HTTP Layer 7 status codes from the web application.
Which log sources contain the status codes? (Choose two.)
A SysOps administrator has launched a large general purpose Amazon EC2 instance to regularly process large data files. The instance has an attached 1 TB General Purpose SSD (gp2) Amazon Elastic Block Store (Amazon EBS) volume. The instance also is EBS-optimized. To save costs, the SysOps administrator stops the instance each evening and restarts the instance each morning.
When data processing is active, Amazon CloudWatch metrics on the instance show a consistent 3.000 VolumeReadOps. The SysOps administrator must improve the I/O performance while ensuring data integrity.
Which action will meet these requirements?
A SysOps administrator has submitted an AWS Support case. The SysOps administrator needs to receive immediate and automatic notifications in a Slack channel when the case is updated. The SysOps administrator also must be able to use Slack to add comments to the case.
Which solution will meet these requirements?
The SysOps administrator needs to address high disk I/O issues during EC2 instance bootstrap in an Auto Scaling group.
Options (Select TWO):
A company hosts an internal application on Amazon EC2 instances. All application data and requests route through an AWS Site-to-Site VPN connection between the on-premises network and AWS. The company must monitor the application for changes that allow network access outside of the corporate network. Any change that exposes the application externally must be restricted automatically.
Which solution meets these requirements in the MOST operationally efficient manner?
The SysOps administrator needs to prevent launching EC2 instances without a specific tag in the application OU.
Options:
A company has a workload that runs on several Amazon EC2 instances. The company must retain the workload's system logs and application logs for 13 months. The logs must be available for the entire 13 months. The termination of an EC2 instance must not result in the loss of log information.
Which solution will meet these requirements?
A company's SysOps administrator maintains a highly available environment. The environment includes Amazon EC2 instances and an Amazon RDS Multi-AZ database. The EC2 instances are in an Auto Scaling group behind an Application Load Balancer.
Recently, the company conducted a failover test. The SysOps administrator needs to decrease the failover time of the RDS database by at least 10%.
Which solution will meet this requirement?
A SysOps Administrator runs a web application that is using a microservices approach whereby different responsibilities of the application have been divided in a separate microservice running on a different Amazon EC2 instance. The administrator has been tasked with reconfiguring the infrastructure to support this approach.
How can the administrator accomplish this with the LEAST administrative overhead?
A company has a public web application that experiences rapid traffic increases after advertisements appear on local television. The application runs on Amazon EC2 instances that are in an Auto Scaling group. The Auto Scaling group is not keeping up with the traffic surges after an advertisement runs. The company often needs to scale out to 100 EC2 instances during the traffic surges.
The instance startup times are lengthy because of a boot process that creates machine-specific data caches that are unique to each instance. The exact timing of when the advertisements will appear on television is not known. A SysOps administrator must implement a solution so that the application can function properly during the traffic surges.
Which solution will meet these requirements?
A company has launched a social media website that gives users the ability to upload images directly to a centralized Amazon S3 bucket. The website is popular in areas that are geographically distant from the AWS Region where the S3 bucket is located. Users are reporting that uploads are slow. A SysOps administrator must improve the upload speed.
What should the SysOps administrator do to meet these requirements?
A company is migrating its production file server to AWS. All data that is stored on the file server must remain accessible if an Availability Zone becomes unavailable or when system maintenance is performed. Users must be able to interact with the file server through the SMB protocol. Users also must have the ability to manage file permissions by using Windows ACLs.
Which solution will net these requirements?
A company runs a multi-tier web application with two Amazon EC2 instances in one Availability Zone in the us-east-1 Region. A SysOps administrator must migrate one of the EC2 instances to a new Availability Zone
Which solution will accomplish this?
A recent audit found that most resources belonging to the development team were in violation of patch compliance standards The resources were properly tagged Which service should be used to quickly remediate the issue and bring the resources back into compliance?
A company is running production workloads that use a Multi-AZ deployment of an Amazon RDS for MySQL db.m6g.xlarge (general purpose) standard DB instance. Users report that they are frequently encountering a "too many connections" error. A SysOps administrator observes that the number of connections on the database is high.
The SysOps administrator needs to resolve this issue while keeping code changes to a minimum.
Which solution will meet these requirements MOST cost-effectively?
A company needs to monitor its website's availability to end users. The company requires a solution that provides an Amazon Simple Notification Service (Amazon SNS) notification if the website's uptime decreases to less than 99%. The monitoring must accurately reflect the user experience on the website.
Which solution will meet these requirements?
A company manages an application that uses Amazon ElastiCache for Redis with two extra-large nodes spread across two different Availability Zones. The company's IT team discovers that the ElastiCache for Redis cluster has 75% freeable memory. The application must maintain high availability.
What is the MOST cost-effective way to resize the cluster?
A company has an organization in AWS Organizations. The company uses shared VPCs to provide networking resources across accounts A SysOps administrator has been able to successfully launch and manage Amazon EC2 instances in a participant account However the SysOps administrator is now receiving an InstanceLimitExceeded error when the SysOps administrator tries to launch a new EC2 instance
What should the SysOps administrator do to resolve this error')
To address recurring application crashes due to a memory leak, the SysOps administrator needs to implement a temporary reboot solution outside of business hours.
Options:
A company wants to use only IPv6 for all its Amazon EC2 instances. The EC2 instances must not be accessible from the internet, but
the EC2 instances must be able to access the internet. The company creates a dual-stack VPC and IPv6-only subnets.
How should a SysOps administrator configure the VPC to meet these requirements?
A SysOps administrator must configure a resilient tier of Amazon EC2 instances for a high performance computing (HPC) application. The HPC application requires minimum latency between nodes
Which actions should the SysOps administrator take to meet these requirements? (Select TWO.)
A SysOps administrator is helping a development team deploy an application to AWS Trie AWS CloudFormat on temp ate includes an Amazon Linux EC2 Instance an Amazon Aurora DB cluster and a hard coded database password that must be rotated every 90 days
What is the MOST secure way to manage the database password?
The company wants to use three On-Demand Instances at all times and additional three Spot Instances when prices drop to a specific threshold, ensuring high availability with minimal management overhead.
Options:
The security team is concerned because the number of AWS Identity and Access Management (IAM) policies being used in the environment is increasing. The team tasked a SysOps administrator to report on the current number of IAM policies in use and the total available IAM policies.
Which AWS service should the administrator use to check how current IAM policy usage compares to current service limits?
A company's SysOps administrator is troubleshooting communication between the components of an application. The company configured VPC flow logs to be published to Amazon CloudWatch Logs However, there are no logs in CloudWatch Logs
What could be blocking the VPC flow logs from being published to CloudWatch Logs?
A company's security policy requires incoming SSH traffic to be restricted to a defined set of addresses. The company is using an AWS Config rule to check whether security groups allow unrestricted incoming SSH traffic.
A SysOps administrator discovers a noncompliant resource and fixes the security group manually. The SysOps administrator wants to automate the remediation of other noncomphant resources.
What is the MOST operationally efficient solution that meets these requirements?
The SysOps administrator must restart the web server if specific errors are detected in logs on EC2 instances behind a load balancer.
Options (Select THREE):
A company hosts a production MySQL database on an Amazon Aurora single-node DB cluster. The database is queried heavily for reporting purposes. The DB cluster is experiencing periods of performance degradation because of high CPU utilization and maximum connections errors. A SysOps administrator needs to improve the stability of the database.
Which solution will meet these requirements?
A SysOps administrator created an Amazon VPC with an IPv6 CIDR block, which requires access to the internet. However, access from the internet towards the VPC is prohibited. After adding and configuring the required components to the VPC. the administrator is unable to connect to any of the domains that reside on the internet.
What additional route destination rule should the administrator add to the route tables?
A company migrated a non-production application that is I/O intensive to a general purpose Amazon EC2 instance. A General Purpose SSD (gp3) Amazon Elastic Block Store (Amazon EBS) volume is attached to the EC2 instance. Users report that actions that require intensive reading and writing to the disk are taking longer than normal or are failing.
A SysOps administrator reviews the performance metrics of the EBS volume. The VolumeQueueLength metric is consistently high during the same times in which the users report issues. The SysOps administrator needs to resolve this problem to restore full performance to the application.
Which action will meet this requirement?