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AHIP AHM-530 Network Management Exam Practice Test

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Total 202 questions

Network Management Questions and Answers

Question 1

The Elizabethan Health Plan uses a direct referral program, which means that

Options:

A.

PCPs in Elizabethan’s network can make most referrals without obtaining prior authorization from Elizabethan

B.

PCPs in Elizabethan’s network must always refer plan members to other specialists within the network

C.

Elizabethan’s plan members can bypass the PCP and obtain medical services from a specialist without a referral

D.

Elizabethan’s plan members must obtain referrals directly from Elizabethan

Question 2

Assume that the national average cost per covered employee for PPO rental networks is $3 per member per month (PMPM) and that the average monthly healthcare premium PMPM is $300. This information indicates that, if the number of health plan members is 10,000, then the annual network rental cost to the health plan would be:

Options:

A.

$30,000

B.

$360,000

C.

$9,000,000

D.

$12,000,000

Question 3

The provider contract that Dr. Lorena Chau has with the Fiesta Health Plan includes an evergreen clause. The purpose of this clause is to:

Options:

A.

Allow Fiesta to change or amend the contract without Dr. Chau's approval as long as the modifications are made in order to comply with new legal and regulatory requirements

B.

Prohibit Dr. Chau from encouraging her patients to switch from Fiesta to another health plan

C.

Prohibit Dr. Chau from encouraging her patients to switch from Fiesta to another health plan

D.

Assure that Dr. Chau provides Fiesta members with healthcare services in a timely manner appropriate to the member's medical condition

Question 4

One true statement about the Employee Retirement Income Security Act of 1974 (ERISA) is that:

Options:

A.

ERISA applies to all issuers of health insurance products, such as HMOs

B.

pension plans and employee welfare plans are exempt from any regulation under ERISA

C.

ERISA requires self-funded plans to comply with all state mandates affecting health insurance companies and health plans

D.

the terms of ERISA generally take precedence over any state laws that regulate employee welfare benefit plans

Question 5

Prior to the enactment of the Balanced Budget Act (BBA) of 1997, payment for Medicare-covered primary and acute care services was based on the adjusted average per capita cost (AAPCC). The AAPCC is defined as the

Options:

A.

average cost of services delivered to all patients living in a specified geographic region

B.

actuarial value of the deductible and coinsurance amounts for basic Medicare-covered benefits

C.

fee-for-service amount that the Centers for Medicaid and Medicare Services (CMS) would pay for a Medicare beneficiary, adjusted for age, sex, and institutional status

D.

average fixed monthly fee paid by all Medicare enrollees in a specified geographic region

Question 6

The Argyle Health Plan has contracted to obtain the services of the providers in the Column Medical Group, a faculty practice plan (FPP). The following statement(s) can correctly be made about this contract:

Options:

A.

Column most likely contracted with the legal group representing the FPP rather than with the individual physicians within the FPP.

B.

Column most likely will provide only highly specialized care to Argyle's plan members.

C.

Both A and B

D.

A only

E.

B only

F.

Neither A nor B

Question 7

Medicaid is a joint federal and state program that provides healthcare coverage for low-income, medically needy, and disabled individuals. Under the terms of this joint sponsorship, the

Options:

A.

Federal government is responsible for making all claim payments

B.

Federal government is responsible for determining the basic benefits that must be provided to eligible Medicaid beneficiaries

C.

State governments are responsible for setting minimum standards regarding eligibility, benefit coverage, and provider participation and reimbursement

D.

State governments are responsible for establishing overall regulation of the Medicaid program

Question 8

A health plan has several options for delivering pharmacy services to its subscribers. Each option has potential advantages to a health plan. An advantage to a health plan of using:

Options:

A.

performance-based open networks is that they tend to increase participation in the pharmacy network.

B.

closed networks is that they improve the health plan's ability to set standards and implement cost-control programs for pharmacy services.

C.

customized networks is that they typically are inexpensive to operate.

D.

open networks is that they tend to improve the health plan's ability to control pharmaceutical costs.

Question 9

Factors that are likely to indicate increased health plan market maturity include:

Options:

A.

Increased consolidation among health plans.

B.

Increased rate of growth in health plan premium levels.

C.

Areduction in the market penetration of HMO and point-of-service (POS) products.

D.

Areduction in the frequency of performance-based reimbursement of providers.

Question 10

The following situations illustrate violations of federal antitrust laws:

Situation A Two HMOs split a large employer group by agreeing to let one HMO market to some company employees and to let the second HMO market to different company employees.

Situation B Members of a physician-hospital organization (PHO) that has significant market share jointly agreed to exclude a physician from joining the PHO solely because that physician has admitting privileges at a competing hospital.

From the following answer choices, select the response that best identifies the types of violations illustrated by these situations:

Options:

A.

Situation A: horizontal division of territories; Situation B: group boycott

B.

Situation A: horizontal division of territories; Situation B: exclusive arrangement

C.

Situation A: exclusive arrangement; Situation B: group boycott

D.

Situation A: exclusive arrangement; Situation B: tying arrangement

Question 11

The following statements describe two types of HMOs:

The Elm HMO requires its members to select a PCP but allows the members to go to any other provider on its panel without a referral from the PCP.

The Treble HMO does not require its members to select a PCP. Treble allows its members to go to any doctor, healthcare professional, or facility that is on its panel without a referral from a primary care doctor. However, care outside of Treble's network is not reimbursed unless the provider obtains advance approval from the HMO.

Both HMOs use delegation to transfer certain functions to other organizations. Following the guidelines established by the NCQA, Elm delegated its credentialing activities to the Newnan Group, and the agreement between Elm and Newnan lists the responsibilities of both parties under the agreement. Treble delegated utilization management (UM) to an IPA. The IPA then transferred the authority for case management to the Quest Group, an organization that specializes in case management.

Both HMOs also offer pharmacy benefits. Elm calculates its drug costs according to a pricing system that requires establishing a purchasing profile for each pharmacy and basing reimbursement on the profile. Treble and the Manor Pharmaceutical Group have an arrangement that requires the use of a typical maximum allowable cost (MAC) pricing system to calculate generic drug costs under Treble's pharmacy program. The following statements describe generic drugs prescribed for Treble plan members who are covered by Treble's pharmacy benefits:

The MAC list for Drug A specifies a cost of 12 cents per tablet, but Manor pays 14 cents per tablet for this drug.

The MAC list for Drug B specifies a cost of 7 cents per tablet, but Manor pays 5 cents per tablet for this drug.

To calculate its drug costs, Elm uses a pricing system known as:

Options:

A.

Estimated acquisition cost (EAC)

B.

Package rate cost (PRC)

C.

Actual acquisition cost (AAC)

D.

Wholesale acquisition cost (WAC)

Question 12

Member satisfaction surveys help an health plan determine whether its providers are consistently delivering services to plan members in a manner that lives up to member expectations. Member satisfaction surveys allow the health plan to gather information about

Options:

A.

Amember’s reaction to services received during a specific encounter

B.

The reactions of specific subsets of the health plan’s membership

C.

Members’ positive and negative experience with the plan’s services

D.

All of the above

Question 13

The Bruin Health Plan is a Social Health Maintenance Organization (SHMO). As an SHMO, Bruin:

Options:

A.

Must provide Medicare participants with standard HMO benefits, as well as with limited long-term care benefits

B.

Does not need as great a variety of provider types or as complex a reimbursement method as does a traditional HMO

C.

Receives a payment that is based on reasonable costs and reasonable charges

D.

Most likely provides fewer supportive services than does a traditional HMO, because one of Bruin's goals is to minimize the use of community-based care

Question 14

The provider contract that the Canyon health plan has with Dr. Nicole Enberg specifies that she cannot sue or file any claims against a Canyon plan member for covered services, even if Canyon becomes insolvent or fails to meet its financial obligations. The contract also specifies that Canyon will compensate her under a typical discounted fee-for-service (DFFS) payment system.

During its recredentialing of Dr. Enberg, Canyon developed a report that helped the health plan determine how well she met Canyon's standards. The report included cumulative performance data for Dr. Enberg and encompassed all measurable aspects of her performance. This report included such information as the number of hospital admissions Dr. Enberg had and the number of referrals she made outside of Canyon's provider network during a specified period. Canyon also used process measures, structural measures, and outcomes measures to evaluate Dr. Enberg's performance.

Canyon used a process measure to evaluate the performance of Dr. Enberg when it evaluated whether:

Options:

A.

Dr. Enberg's young patients receive appropriate immunizations at the right ages

B.

Dr. Enberg conforms to standards for prescribing controlled substances

C.

The condition of one of Dr. Enberg's patients improved after the patient received medical treatment from Dr. Enberg

D.

Dr. Enberg's procedures are adequate for ensuring patients' access to medical care

Question 15

The provider contracts that the Indigo Health Plan has with its providers include a clause which states that Indigo's denial of payment for a certain medical procedure does not constitute a medical opinion and is not intended to interfere with the provider-patient relationship. This information indicates that Indigo's provider contracts include:

Options:

A.

A business confidentiality clause.

B.

A scope of services clause.

C.

An informed refusal clause.

D.

An exculpation clause.

Question 16

In open panel contracting, there are several types of delivery systems. One such delivery system is the faculty practice plan (FPP). One likely result that a health plan will experience by contracting with an FPP is that the health plan will

Options:

A.

be able to select most of the physicians in the FPP

B.

achieve the highest level of cost effectiveness possible

C.

experience limited control over utilization

D.

achieve the most effective case management possible

Question 17

The Avignon Company discontinued its contract with a traditional indemnity insurer and contracted exclusively with the Minaret Health Plan to provide the sole healthcare plan to Avignon’s employees. By agreeing to an exclusive contract with Minaret, Avignon has entered into a type of healthcare contract known as

Options:

A.

a carrier guarantee arrangement

B.

open access

C.

total replacement coverage

D.

selective contract coverage

Question 18

An health plan enters into a professional services capitation arrangement whenever the health plan

Options:

A.

Contracts with a medical group, clinic, or multispecialty IPA that assumes responsibility for the costs of all physician services related to a patient’s care

B.

Pays individual specialists to provide only radiology services to all plan members

C.

Transfers all financial risk for healthcare services to a provider organization and the provider, in turn, covers virtually all of a patient’s medical expenses

D.

Contracts with a primary care provider to cover primary care services only

Question 19

During the credentialing process, a health plan verifies the accuracy of information on a prospective network provider’s application. One true statement regarding this process is that the health plan

Options:

A.

has a legal right to access a prospective provider’s confidential medical records at any time

B.

must limit any evaluations of a prospective provider’s office to an assessment of quantitative factors, such as the number of double-booked appointments a physicianaccepts at the end of each day

C.

is prohibited by law from conducting primary verification of such data as a prospective provider’s scope of medical malpractice insurance coverage and federal tax identification number

D.

must complete the credentialing process before a provider signs the network contract or must include in the signed document a provision that the final contract is contingent upon the completion of the credentialing process

Question 20

The actual number of providers included in a provider network may be based on staffing ratios. Staffing ratios relate the number of

Options:

A.

Potential providers in a plan’s network to the number of individuals in the area to be served by the plan

B.

Providers in a plan’s network to the number of enrollees in the plan

C.

Providers outside a plan’s network to the number of providers in the plan’s network

D.

Support staff in a plan’s network to the number of medical practitioners in the plan’s network

Question 21

One type of fee schedule payment system assigns a weighted unit value for each medical procedure or service based on the cost and intensity of that service. Under this system, the unit values for procedural services are generally higher than the unit values for cognitive services. This system is known as a

Options:

A.

Wrap-around payment system

B.

Relative value scale (RVS) payment system

C.

Resource-based relative value scale (RBRVS) system

D.

Capped fee system

Question 22

The following statements are about incentive programs used for providers. Select the answer choice containing the correct statement.

Options:

A.

Risk pools based on aggregate provider performance eliminate problems associated with “free riders.”

B.

A hospital bonus pool is usually split between the health plan and the PCPs.

C.

Bonus pools based on the performance of specific providers are usually easier to administer than those based on the performance of the plan as a whole.

D.

For providers, withhold arrangements eliminate the risk of losing base income.

Question 23

Many health plans opt to carve out behavioral healthcare (BH) services. However, one argument against carving out BH services is that this action most likely can result in

Options:

A.

Slower access to BH care for plan members

B.

Increased collaboration between BH providers and PCPs

C.

Fewer specialized BH services for plan members

D.

Decreased continuity of BH care for plan members

Question 24

The following statements are about the negotiation process of provider contracting. Three of the statements are true and one of the statements is false. Select the answer choice containing the FALSE statement.

Options:

A.

While preparing for negotiations, the health plan usually sends the provider an application to join the provider network, a list of credentialing requirements, and a copy of the proposed provider contract, which may or may not include the proposed reimbursement schedule.

B.

In general, the ideal negotiating style for provider contracting is a collaborative approach.

C.

Typically, the health plan and the provider negotiate the reimbursement arrangement between the parties before they negotiate the scope of services and the contract language.

D.

The actual signing of the provider contract typically takes place after negotiations are completed.

Question 25

Health plans use a variety of sources to find candidates to recruit for their provider networks. In general, two of the most effective methods of finding candidates are through

Options:

A.

Word of mouth and on-site training programs

B.

Word of mouth and direct mail

C.

Advertisements in local newspapers and on-site training programs

D.

Advertisements in local newspapers and direct mail

Question 26

The following statements are about managed dental care. Three of these statements are true, and one is false. Select the answer choice containing the FALSE statement.

Options:

A.

Managed dental care is federally regulated.

B.

Dental HMOs typically need very few healthcare facilities because almost all dental services are delivered in an ambulatory care setting.

C.

Currently, there are no nationally recognized standards for quality in managed dental care.

D.

Processes for selecting dental care providers vary greatly according to state regulations on managed dental care networks and the health plan’s standards.

Question 27

The method that the Autumn Health Plan uses for reimbursing dermatologists in its provider network involves paying them out of a fixed pool of funds that is actuarially determined for this specialty. The amount of funds that Autumn allocates to dermatologists is based on utilization and costs of services for that discipline.

Under this reimbursement method, a dermatologist who is under contract to Autumn accumulates one point for each new referral made to the specialist by Autumn’s PCPs. If the referral is classified as complicated, then the dermatologist receives 1.5 points. The value of Autumn’s dermatology services fund for the first quarter was $15,000. During the quarter, Autumn’s PCPs made 90 referrals, and 20 of these referrals were classified as complicated.

In determining the first quarter payment to dermatologists, Autumn would accurately calculate the value of each referral point to be

Options:

A.

$111.11

B.

$125.00

C.

$150.00

D.

$166.67

Question 28

Some jurisdictions have enacted corporate practice of medicine laws. One effect that corporate practice of medicine laws have had on HMO provider networks is that these laws typically

Options:

A.

require incorporated HMOs to practice medicine through licensed employees

B.

require HMOs to form exclusive contracts with physician groups who agree to dedicate all or most of their practices to HMO patients in return for a set payment or revenue-sharing

C.

restrict the ability of staff model HMOs to hire physicians directly, unless the physicians own the HMO

D.

encourage incorporated HMOs to obtain profits from their provisions of physician professional services

Question 29

One reimbursement method that health plans can use for hospitals is the ambulatory payment classifications (APCs) method. APCs bear a resemblance to the diagnosis-related groups (DRGs) method of reimbursement. However, when comparing APCs and DRGs, one of the primary differences between the two methods is that only the APC method

Options:

A.

is typically used for outpatient care

B.

assigns a single code for treatment

C.

applies to treatment received during an entire hospital stay

D.

is considered to be a retrospective payment system

Question 30

Health plans are required to follow several regulations and guidelines regarding the access and adequacy of their provider networks. The Federal Employee Health Benefits Program (FEHBP) regulations, for example, require that health plans

Options:

A.

Allow members direct access to OB/GYN services

B.

Allow members direct access to prescription drug services

C.

Provide access to Title X family-planning clinics

D.

Provide average office waiting times of no more than 30 minutes for appointments with plan providers

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Total 202 questions