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Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A Project Coordinator named Myles wants to share his calendar with company managers.
How should Myles share his calendar?
You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You are about to start a new project. You need to assign tasks for the planning stage, the design stage and the implementation stage of the project. You create the appropriate tasks in Outlook.
You want to create multiple copies of one of the implementation stage tasks. You open the task then click the Details button then click the Create Unassigned Copy button and successfully create the first unassigned copy. However, when you attempt to repeat the process, it fails.
Why did you fail to create a second unassigned copy?
You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You are about to start a new project for an existing customer. You need to create a detailed requirements document and implementation plan.
To help you in the costing of the project, you need to record the amount of time you spend working on Microsoft Office documents and Outlook emails for the project.
What can you use to monitor the time spent on selected documents?
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
A user named Mia in the Human Resources (HR) department adds an appointment to her calendar. Other users in the HR department have permission to view Mia’s calendar. The appointment contains confidential information.
How can Mia prevent other users from viewing the confidential appointment information without affecting their ability to view other appointments?
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
David works as the Sales Manager. His Inbox contains many folders, one for each customer of the company. Each folder contains hundreds of emails, some of which contain attachments.
David wants to be able to view every email from every customer that has an attachment.
How can David group together all the emails the have attachments?
You work as a Support Analyst at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server. The email server is configured for Exchange, POP3, IMAP and HTTP connections.
You receive a call from a user saying that they are trying to perform a search for a public folder. He has the Search box to open the Search tab. The user reports that when they click the Search Tools button, there is no Find Public Folder option.
How can you solve the user’s problem?
You work as an IT Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You need to schedule some out of hours work to upgrade the company accounts system. The upgrade must take place during a weekend.
You have three possible weekends available to do the work. You need to send an email to other members of the IT team so see which of the three weekends they would be available. You want to view the response of each of the IT team members.
You create a new email.
What should you do next?
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
When a user named Kate Bass sends an email, the recipients see the name Kate Bass in the information bar of the email.
Kate had recently got married and changed her name to Kate Jones. Kate’s email address has been changed accordingly. However, email recipients still see the name Kate Bass in the information bar of the email.
How can Kate configure her Outlook to display her new name Kate Jones in the in the information bar of emails?
You work as a Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use Microsoft Outlook Calendar to organize your time. Your calendar is shared to other ABC.com employees. You have appointments in your calendar that you do not want other users to see. You have therefore marked these appointments as private.
You verify that other users cannot view the contents of the private appointments.
You print your calendar and discover that the contents of the private appointments are printed.
How can you ensure that the contents of your private appointments are not viewable when you print your calendar?
Gary works as the Finance Manager at ABC.com. The company email system runs Microsoft Exchange Server 2010. Gary uses Microsoft Outlook 2010 configured with an Exchange account.
Gary receives a meeting request for a meeting with other company managers. Gary wants his financial assistant to accompany him to the meeting.
Gary wants to forward the meeting request to his financial assistant.
Which of the following keyboard shortcuts could Gary use to forward the meeting request?
Jane is working in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane receives an email from the Sales Manager. Jane selects the email then enters the CTRL + F keyboard shortcut.
What effect will this keyboard shortcut have?
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft Outlook 2010 to connect to the IMAP based company email server.
Some computers have the Outlook Social Connector installed to enable users to connect to social networking sites.
A user named Mia uses a computer that has the Outlook Social Connector installed. Mia is unable to view the People Pane in Outlook. Mia confirms that the People Pane view setting is set to “Normal”.
What should Mia to do display the People Pane?
Jane is working in the Sales department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane is composing an email in Outlook. Jane then uses the CTRL + Enter keyboard shortcut.
What effect will the CTRL + Enter keyboard shortcut have on the email?
You work as a Project Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You recruit a new member named Trevor to your team for a new project. You want to create a new Outlook contact for Trevor. You want to use the New Contact from Same Company option in the New Items menu to create the contact so that the contact company information is automatically filled in.
What do you need to do before you can use the New Contact from Same Company option?
Mia is working in the Marketing department at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Mia is composing a marketing email. She inserts an image into the email and writes a paragraph of text. Mia wants to format the email so that the text surrounds the image in the email.
Which function should Mia use to configure the layout of the text?