In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?
Which stage of the Requirements Engineering process is concerned with tracking requirements from inception to implementation?
It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?
A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?
An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?
Different reactions may be observed when a change to working methods is proposed. These reactions include:
a. Enthusiasm for the change.
b. Fear of the change.
c. Reduced performance on the job.
d. Reluctant acceptance of the change.
Which of the following represents the typical sequence of these four reactions?
Which of the following statements about change and change management is correct?
What is the final stage of the waterfall systems devebpment lifecycle?
A stakeholder in a project has been classified as having no interest but high power/influence on the power/interest grid. Which of the following would be an appropriate way of managing this stakeholder?
Style guides, manuals and job descriptions are examples of what type of knowledge?
A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?
Which of the following requirements elicitation techniques is ineffective at defining the future requirements of a system?
The requirements catalogue documents the business user or users who requested the requirement. Which heading in the requirements catalogue template would this information be recorded?
Which of the following BEST describes the cause of a bottleneck in a business process?
What is the business analyst doing when he or she compares the BAM with the current business situation?
Which stage of the requirements engineering process precedes requirements validation?
An entity type is a template for its entity occurrences. Which of the following is a template for objects?
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?
How would usability and performance requirements be classified?
When analysing stakeholders, it is useful to produce a stakeholder analysis grid. What is depicted on the axes of this grid?
The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?
It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time. What is this investigation technique called?
Which of the following are steps in the Isaksen and Treffinger's creative problem solving model?
a. Mess Finding.
b. Data Modelling.
c. Process Finding.
d. Problem Finding.
e. Solution Finding.