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BCS BAP18 BCS Practitioner Certificate in Business Analysis Practice 2018 Exam Practice Test

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Total 40 questions

BCS Practitioner Certificate in Business Analysis Practice 2018 Questions and Answers

Question 1

Why would a Business Analyst use a consensus Business Activity Model (BAM) in gap analysis?

Options:

A.

To assess how tar the organisation's current activities support the desired situation

B.

To identify how the organisation should structure itself to support the desired situation

C.

To determine which activities in the desired situation are not financially feasible

D.

To establish which stakeholder views will not be reflected in the desired situation

Question 2

A business analyst working for a manufacturing company has been asked to support a new initiative to review and redesign the company’s

Process, enabling it is increase its production and expand into overseas markets. He is working in a team of business analytics and has been asked to do the following:

a) Assist in the evaluation of the benefits defined in the benefits plan

b) Lead requirements elicitation and clarification activities

c) Deliver coaching, training and ongoing support for any changes to existing processes.

Once the business analyst has completed these activities, which parts of the Business Change lifecycle will he have supported-?

Options:

A.

Design. Alignment and Implementation

B.

Implementation. Definition and Alignment

C.

Design and Realisation

D.

Realisation. Design and Implementation

Question 3

Bessant Co.manufactures and sells clothing. The company is every profitable and the IT director would like to invest some of these profits into improving the technical infrastructure of the company, which would help the organic growth of the company. However, the finance director would like to use the profits to acquire one of its competitors.

Shelly is the business analyst on this project and she recognises that the IT and finance director do not agree on the future direction of the business. Once prefers organic growth and the other, growth by acquisition.

What technique COULD Shelly use to improve her understating ot these two different perspectives?

Options:

A.

CATWOE.

B.

The power/ interest grid

C.

SWOT analysis

D.

POPIT model.

Question 4

A division of a telecommunication company is reviewing its current product range. It has decided to reposition itself by narrowing its product scope to ‘deliver consultancy service’. The activity is the primary doing activity doing on a business Activity Model (BAM) defined by theChief Executive Officer (CEO). A number of other activities have been identified, five of which are listed below:

Determine which customer to target for

a) Determine which customers to target for our focused service.

b) Track the progress of consultancy contracts placed by customers.

c) Define the skills sets of the consultants supplying our service.

d) Agree on a marketing campaign to make people aware of our new product focus

e) Run monthly open days, showcasing our consultancy expertise.

Which of these would be categorized as planning activities on the CEO's BAM?

Options:

A.

a. c and d

B.

a, b and e.

C.

b, c and e.

D.

c. d and e

Question 5

A business case features a management summary, from which the below extract is taken:

‘The new approach will incur significant investment in terms of software licenses and annual maintenance fees, which will not be negotiable until year four of the proposal. We will research competing suppliers in the marketplace at end of year three, the supplier will, therefore, be likely to otter a reduced price for year five and beyond. However, we are convinced that the selected option is the right one. It will give us a competitive edge as a result of improved management information, in addition to the boost it will give to our image with our established customers."

Which categories of costs and benefits are described in this extract*?

Options:

A.

Tangible costs, intangible benefits.

B.

Tangible benefits, intangible costs

C.

Intangible benefits, intangible costs

D.

Intangible costs, tangible benefits

Question 6

The innovation center of accompany has created a new reporting tool. The senior management initially supported its introduction into the business; however. End users in one business area are unwilling to adopt the new tool, as they perceive that it is unnecessary.

One of the end users in this business area has been very vocal and has been rallying support from others through a corporate social media tool. End users In other business are also beginning to question whether they should adopt the tool and raising this issue with their managers.

The sponsor has fully supported the decision to go ahead with the new loot, but senior management is now questioning his decision, due to comments from the operational staff

How would the end users be classified on a power/interest grid?

Options:

A.

High interest, low power

B.

Some interest, high power

C.

High interest, some power.

D.

Low interest, some power

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Total 40 questions